WELL
12 WEAVERS COURT, HALSTEAD, ESSEX, CO9 2JNContact details and opening times
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Reviews
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Review titled Rude!
Rated 1 star out of 5
by Anonymous - Posted on 14 April 2025
I’ve been using this pharmacy for as long as I can remember, and it’s honestly disappointing to see how far downhill it has gone in recent times. I now constantly find myself chasing up missing tablets or dealing with delays that simply shouldn’t be happening. I wouldn’t mind so much if the staff were helpful or pleasant, but sadly, that’s rarely the case. Every time I’ve gone in to try and resolve an issue—or even just to collect a prescription—I’m met with blank faces, zero smiles, and a general attitude that makes you feel like you're an inconvenience. If dealing with the general public is such a burden, perhaps working in a customer-facing role isn’t the best choice. The final straw for me was the behaviour of the pharmacist. I have never, ever encountered someone so unprofessional and outright rude in this line of work. That experience alone was enough for me to move to a new pharmacy—and I’m already receiving far better service.
Visited April 2025
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