Lockwood Pharmacy
227 LOCKWOOD ROAD, LOCKWOOD, HUDDERSFIELD, WEST YORKSHIRE, HD1 3TGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not smooth.
Rated 2 stars out of 5
by Anonymous - Posted on 10 May 2025
On checking my banking app discovered they had double charged for a single item. After discovery phoned them they suggested I should appear in person. I live several miles away. Said I would if they reimbursed me for travel they said no. They then asked for email to confirm my bank details No way giving these details to possible fraudsters. My advice only pay them cash.
Visited May 2025
Review titled Lockwood Pharmacy
Replied on 14 May 2025
Thank you for bringing this matter to our attention. We understand your frustration and apologize for any inconvenience caused. In order to resolve your concern, we do require confirmation that two payments were taken for the same item. For your security, we never request full bank details-only a redacted statement showing the relevant transactions. We’re happy to discuss alternative ways to provide this information that are convenient for you. Please let us know how you would like to proceed so we can resolve this as quickly as possible. Thank you for your understanding.
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Review titled Super helpful
Rated 5 stars out of 5
by Ian C - Posted on 25 March 2025
I was visiting family at the weekend and had forgotten to bring any needles for my insulin pen. They accessed my records before I could even open the NHS app, checked my details and provided the needles, all within a couple of minutes... really friendly guys, much appreciated
Visited March 2025
Lockwood Pharmacy has not yet replied.
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Review titled Appalling customer service
Rated 1 star out of 5
by Peter Gibson - Posted on 06 August 2024
I ordered my medication through the repeat prescription facility on the Nhs app. dated 31 July 2024. One of the prescribed drugs was : Butec 10micrograms/hour transdermal patch. I received other medicines on the same order by delivery but not the aforementioned 'patch' which I believe is a controlled drug. On the paper bag my medication was delivered was written "C.d. in Cabinet" I have photographic evidence, and I assume that's where was left. I contacted the pharmacy and after being told to 're-check' my delivery, with the implication that I had done something wrong. It was agreed I would collect it in person the following morning. Unfortunately I wasn't able to collect. My wife kindly went to collect and made to feel as if we were wrong. She pointed out that the 'c d.. was in the cabinet' as written on the delivery bag. That is where it was found, apparently. I have now nominated a reliable pharmacy as I do not wish to suffer for someone's incompetence.
Visited August 2024
Lockwood Pharmacy has not yet replied.
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Review titled Wonderful pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2023
I have used Lockwood pharmacy for years now. They have never let me down! This pharmacy is kind and caring. The staff are friendly and approachable. The service is timely and accurate. They have always gone above my expectations and have usually helped more than a GP! I would highly recommend.
Visited May 2023
Lockwood Pharmacy has not yet replied.