LIONWOOD PHARMACY
30B WELLESLEY AVE NORTH, NORWICH, NORFOLK, NR1 4NTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very helpful pharmacy
Rated 5 stars out of 5
by Kelly - Posted on 06 September 2024
I started using this pharmacy when I changed to the doctors located next to this pharmacy. The staff are always very helpful and friendly, when collecting my medication, and always take the time to help of needing any advice for medical conditions. Even though they look so busy, they are always willing to take time to speak to customers and help. I recently used the new service to get antibiotics for an infected bite, and I only knew about this because of the leaflet I had received in the pharmacy on my previous visit. It saved me getting a doctors appointment, and I was seen and got antibiotics within 30 minutes. Great pharmacy and services .
Visited August 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2024
Lionwood Pharmacy has the most fantastic team. They are helpful, efficient and informative. I have only ever had positive experiences in my 3 years using the pharmacy. Prescriptions have always been ready in a timely manner and the team are always so friendly and supportive. Even in their busier times they make sure you still receive a personable and enthusiastic service. Today I have issues with a repeat prescription and they were amazing at resolving this. I was offered a 1-1 consultation and they sorted the issue in no time. Thank you so much!
Visited July 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Nice staff but long wait for prescriptions
Rated 3 stars out of 5
by Anonymous - Posted on 13 June 2024
The staff are always polite and helpful but I don't understand why it takes 10 working days to dispense a repeat prescription. The online system won't let me order the prescription until one month after the last time and then the extra 10 days on top means I almost always run out of my medication. My previous doctors/pharmacy (in London) managed to turn around repeat prescriptions in 24 hours. Surely they can't be that busy, but if they are, shouldn't they try and get more staff in.
Visited June 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Sarah Keach - Posted on 21 June 2024
I fell off my bike and had a nasty skin tear to my right shin. I was seen by a member of staff who then referred me to the pharmacist. I was advised on how to clean and dress the wound and what signs and symptoms to look out for if the wound became infected and what to do. Everyone was kind and professional and sorted out my problem quickly. Thank you.
Visited June 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Amazing practice!
Rated 5 stars out of 5
by Tilly - Posted on 04 June 2024
I had a sore throat and the pain was becoming worse. The staff were very friendly and offered me a consultation within 20min. The consultation was thorough and I received medication and plenty of advice and support. Wonderful service.
Visited June 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Emma - Posted on 09 May 2024
Excellent customer service, friendly and knowledgeable - nothing was too much trouble. They helped me save some money too by telling me about the Hormone Replacement Therapy Prescription Prepayment Certificate, how to apply and how much it will save me over the course of a year - thank you!
Visited May 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Great Practice and Pharmacy
Rated 5 stars out of 5
by Zsofia Hajdu - Posted on 24 May 2024
We have recently moved to the neighbourhood and registered to the practice and Pharmacy. Everyone was extremely kind and helpful. I have got all the information and help I needed from the pharmacy ladies.
Visited May 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Excellent behind the counter service
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2024
Was informed about a yearly payment scheme, which saves me money and the assistant was very helpful, and cheerful and couldn't do enough to help me. Very satisfied.
Visited April 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Helpful and Money Saving
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2024
I had several prescriptions to collect but it was explained that if I applied for a prepayment certificate I would save money. Really great advice at a time where costs are high!
Visited March 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Very helpful service,
Rated 5 stars out of 5
by Brian Woolton - Posted on 01 March 2024
The Staff on this pharmacy recommend the prescription pre pay service and have saved me a lot of money. Very good advice, thankyou very much.
Visited March 2024
LIONWOOD PHARMACY has not yet replied.