Knights Banbury Pharmacy
UNIT 2, BURCHESTER PLACE, GRIMSBURY, BANBURY, OXFORDSHIRE, OX16 3WTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic service
Rated 5 stars out of 5
by Mary Evans - Posted on 19 June 2024
My daughter is on long term medication and I have struggled to obtain it, I called this pharmacy just over an hour ago and they had the stock I needed. I was seen by a fantastic young lady and my waiting time was less than ten minutes. It was a lovely environment and I was treated with respect and dignity. Nights pharmacy gets a 10 from me. Thank you all. Mary Evans.
Visited June 2024
Review titled Knights Banbury Pharmacy
Replied on 27 June 2024
Hi Mary, Thank you so much for your positive review of our Pharmacy in Banbury. I have shared your comments with the branch team and they are delighted that their hard work has been recognised in this way. Many thanks, Knights Pharmacy Team
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Review titled Phone and email contact
Rated 4 stars out of 5
by Anonymous - Posted on 09 May 2024
I am a long standing Customer of Knights Pharmacy who are very friendly and helpful. However, in the last 2 weeks I have tried to contact them by Phone and have been unsuccessful when trying throughout the day. The Phone is constantly engaged. I cannot find a contact email address on the website. I have spoken to my GP this morning who has prescribed antibiotics. My Husband will be collecting the prescription and I wanted to ring ahead to make them aware of the collection. Normally, you have to wait for a text to confirm your prescription is ready for collection. In this case it is urgent as I have been very sick with a Stomach bug. I was trying to be helpful by phoning ahead. We live a long distance/drive from the Pharmacy so didn’t want to cause a wasted journey. Two weeks ago I needed to phone with a general enquiry. I tried on and off all day but the phone was constantly engaged- why is this?. Can this be checked?. It’s not good Customer Service when you can’t make contact.
Visited May 2024
Review titled Knights Banbury Pharmacy
Replied on 21 May 2024
Hi Anonymous, Many thanks for your review and we are sorry you have struggled to get through to the branch on the telephone. We will speak to the branch team to better understand the issues they are having to develop a resolution. In the meantime, we are glad you are taking advantage of the text messaging service. Thanks, The Knights Pharmacy Team
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2023
We have been receiving our medications from Knights Pharmacy for over 12 years and the service has been great. We now live in a village and still use the pharmacy practice. The service from the reception desk staff to the pharmacist is polite and you feel welcomed. The text message system also is a plus for both of us. Would recommend this pharmacy to friends and family. Great service.
Visited August 2023
Review titled Knights Banbury Pharmacy
Replied on 12 April 2024
Dear Anonymous, Many thanks for taking the time to post your kind review. Regards, Knights Pharmacy Team.