Knights Banbury Pharmacy
UNIT 2, BURCHESTER PLACE, GRIMSBURY, BANBURY, OXFORDSHIRE, OX16 3WTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Phone and email contact
Rated 4 stars out of 5
by Anonymous - Posted on 09 May 2024
I am a long standing Customer of Knights Pharmacy who are very friendly and helpful. However, in the last 2 weeks I have tried to contact them by Phone and have been unsuccessful when trying throughout the day. The Phone is constantly engaged. I cannot find a contact email address on the website. I have spoken to my GP this morning who has prescribed antibiotics. My Husband will be collecting the prescription and I wanted to ring ahead to make them aware of the collection. Normally, you have to wait for a text to confirm your prescription is ready for collection. In this case it is urgent as I have been very sick with a Stomach bug. I was trying to be helpful by phoning ahead. We live a long distance/drive from the Pharmacy so didn’t want to cause a wasted journey. Two weeks ago I needed to phone with a general enquiry. I tried on and off all day but the phone was constantly engaged- why is this?. Can this be checked?. It’s not good Customer Service when you can’t make contact.
Visited May 2024
Review titled Knights Banbury Pharmacy
Replied on 21 May 2024
Hi Anonymous, Many thanks for your review and we are sorry you have struggled to get through to the branch on the telephone. We will speak to the branch team to better understand the issues they are having to develop a resolution. In the meantime, we are glad you are taking advantage of the text messaging service. Thanks, The Knights Pharmacy Team
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2023
We have been receiving our medications from Knights Pharmacy for over 12 years and the service has been great. We now live in a village and still use the pharmacy practice. The service from the reception desk staff to the pharmacist is polite and you feel welcomed. The text message system also is a plus for both of us. Would recommend this pharmacy to friends and family. Great service.
Visited August 2023
Review titled Knights Banbury Pharmacy
Replied on 12 April 2024
Dear Anonymous, Many thanks for taking the time to post your kind review. Regards, Knights Pharmacy Team.
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Review titled Amazing Service
Rated 5 stars out of 5
by Trish Lewis - Posted on 15 January 2023
The staff at Knights are always helpful, they are extremely knowledgeable, they go beyond what other pharmacies in the area are prepared to do so that a prescription is filled. Knights maintain stock where other pharmacies run out of the most basic frequently prescribed medication. The staff seem to really care and treat their diverse customers in a professional, non judgemental way. This pharmacy comes very highly recommended by me.
Visited January 2023
Review titled Knights Banbury Pharmacy
Replied on 12 April 2024
Many thanks for your review Trish. It is always great to read such kind comments. Knights Pharmacy Team.