Jhoots Pharmacy - Ratings and reviews
Reviews
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Review titled False information
Rated 1 star out of 5
by Debbie Proudler - Posted on 10 August 2023
They advertise they are open from 08:00. Don’t try and get medication before work. This place opens at 09:00. As Asda could not provide the medication required I waited the 30 mins for this place to open at 08:00. Security informed me at 08:05 it will not be open before 09:00.
Visited August 2023
Jhoots Pharmacy has not yet replied.
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Review titled Rubbish practice
Rated 1 star out of 5
by Anonymous - Posted on 06 June 2023
This review relates to Jhoots - Ermington Crescent branch. The pharmacy is always closed, they have a 2 hour lunch break but that's irrelevant because they are always closed. The workers cannot hand me my medicine that is already prepared without a pharmacist present at the time. I have to call everyday to ask if they are open and a pharmacist is available because they can't tell me when they are open for god sake. The signs on the door for opening and closing time are incorrect, should state always closed. Utter horse raddish!!!!! This branch needs to be shut down, it is not serving it's purpose and it is leaving the public without it's medication causing further health problems and inconvenience!!!!!!!!!
Visited June 2023
Jhoots Pharmacy has not yet replied.
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Review titled Brilliant service and with a smile
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2023
Brilliant service from Jhoots, Bath. They had to deal with ‘unhappy me’ when there was a problem with the prescription caused by the surgery. I collected half of the prescription then had to return 2 days later to collect the remainder. They made sure I had exactly what I needed. Brilliant service! Thank you and I will see you again! Thanks
Visited June 2023
Jhoots Pharmacy has not yet replied.
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Review titled Diabolical service
Rated 1 star out of 5
by Mr Osgood - Posted on 07 May 2023
Ordered a repeat prescription for my son. Signed off by doctor that day. Was told it should be ready within 24-48 hours. Arrived at adjoined pharmacy to collect prescription. Was in a queue if 12….have never seen so many people waiting unhappily! Was told that it was pending and they were still a week behind prescriptions. Told to come back or take my prescription elsewhere. Absolutely awful service from people who did not know if they were coming or going.
Visited May 2023
Jhoots Pharmacy has not yet replied.
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 14 April 2023
Long queue of people, staff unable to locate prescription but worst of all one of the pharmacist questioning a customer about her prescription in the open/publically-including her medication!!! Other frustrated customers leaving without meds due to lack of stock. I also left without prescription as they couldn’t find it! It was a paper copy from Doctors next door rather than electronically sent / mine wasn’t the only paper one sent that day but they still didn’t think to check. Lack of service and professionalism!
Visited April 2023
Jhoots Pharmacy has not yet replied.
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Review titled First class service
Rated 5 stars out of 5
by Anonymous - Posted on 01 April 2023
Urgent prescription on a Saturday afternoon with excellent service and most helpful advice as regards use of medication.
Visited April 2023
Jhoots Pharmacy has not yet replied.
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Review titled wonderful service
Rated 5 stars out of 5
by Mrs JEAN BARKER - Posted on 23 March 2023
i did not collect my prescription yesterday but today it was delivered and a total surprise the worlds end pharmacy on kings rd is superb . nothing is too much trouble for them i wish i could phone them to let them know how much they are appreciated jean barker
Visited March 2023
Jhoots Pharmacy has not yet replied.
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Review titled Chaotic
Rated 2 stars out of 5
by Anonymous - Posted on 23 January 2023
What has happened to this pharmacy? It used to be so efficient. Now I find they are not answering the phone, and they do not notify me when my prescriptions are ready to collect. I have to visit 3 times to find myself in a long queue and be told my meds are not ready, after 10 days. Also the door has been out of order for weeks, so the queue stretches into the surgery's waiting area. The pharmacy itself looks unkempt, chaotic, with lots of boxes on the floor, 4 staff getting in each others' way in too small a space, the floor could do with being swept. One assistent today could not find medication in the overfilled fridge. All of this is concerning. I shall change my nominated pharmacy, with regret.
Visited January 2023
Jhoots Pharmacy has not yet replied.
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Review titled Very disorganised
Rated 1 star out of 5
by Alison Patrick - Posted on 27 January 2023
5 staff but 12 people waiting! Everything took so long and often needed 2/3 staff to sort. Waited 30 mins to pick up a prescription which should have been ready.
Visited January 2023
Jhoots Pharmacy has not yet replied.
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Review titled Well organised
Rated 5 stars out of 5
by Jeremy - Posted on 03 October 2022
Just been for my covid jab, arrived slightly early, only 1 other person waiting. Was seen within a couple of minutes, lady who gave me the injection was polite and professional and was back out in no time at all. Would come back again.
Visited October 2022
Jhoots Pharmacy has not yet replied.