Jhoots Pharmacy
BRIERLEY HILL H & S C C, OFF LITTLE COTTAGE STREET, BRIERLEY HILL, DY5 1RGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Busy bee!
Rated 4 stars out of 5
by Anonymous - Posted on 09 May 2024
Each time I visit this pharmacy to pick up a prescription, it is full with patients but the lady on the front remains calm and collected and is a really hard worker, constantly on the go! I was watching her whilst I was waiting and thought she deserves to know that her hard work is greatly appreciated although she may not always feel that way. You are seen and valued. Thank you!
Visited May 2024
Jhoots Pharmacy has not yet replied.
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Review titled Great Experience
Rated 5 stars out of 5
by harry khan - Posted on 01 May 2024
I have had a wonderful experience at Jhoots in Penn Manor this week. The staff have been very helpful and made sure to deliver my medication on time. There has been a massive improvement from the previous Lloyds.
Visited April 2024
Jhoots Pharmacy has not yet replied.
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Review titled Waste of space
Rated 1 star out of 5
by Yvonne - Posted on 21 February 2024
Absolute waste of time and need a good shake up. Went to the chemist on the 16th Feb to find a note on the door saying it was closed as the system had gone down,they are closed over weekend and I could only get back today the 21st of Feb to find the same thing! By this stage I had no inhalers. I then went to my gp to see if by some slim chance my script would be there as the chemist was closed,the reply was they had closed down and hadn’t bothered telling anyone,all locked up with peoples meds inside. The receptionist put an urgent request on my prescription for the Dr but said it will be tomorrow before I can pick it up so that’s now 2 days with no inhaler which I need daily. Thank you very much jhoots you absolute waste of space!
Visited February 2024
Jhoots Pharmacy has not yet replied.
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Review titled Very helpful
Rated 4 stars out of 5
by Anonymous - Posted on 27 February 2024
Phone was picked up in less than a minute and the helpful lady checked and advised medication prescription received. I was keen to collect as had ran out but she gave me a realistic timescale as had to order in. Really helpful as keen as I was didn't want a wasted journey. Great service for me today
Visited February 2024
Jhoots Pharmacy has not yet replied.
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Review titled Awful Service
Rated 1 star out of 5
by Anonymous - Posted on 02 January 2024
Staff very rude, didn't seem to happy when I asked her if my medication was ready to collect. Very unhelpful and reluctant to help. Nobody should have to accept the service I recieved today. The lack of enthusiasm and genuinely helping patients and customers seems to have disappeared from this pharmacy. It's such a shame as it has got worse over time.
Visited January 2024
Jhoots Pharmacy has not yet replied.
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Review titled No cash accepted. Disgusted.
Rated 1 star out of 5
by Lara - Posted on 02 January 2024
Jhoots Chemist no longer accept cash. That means that people who need medication including life saving medication will be refused it if they only have cash. I am Disgusted..
Visited January 2024
Jhoots Pharmacy has not yet replied.
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Review titled Useless
Rated 1 star out of 5
by Anonymous - Posted on 04 December 2023
Since changeover,can only use card,nothing for sale i.e cough sweets etc,and when ordering prescriptions even after waiting over a week some things not available
Visited December 2023
Jhoots Pharmacy has not yet replied.
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Review titled Unprofessional
Rated 1 star out of 5
by Vincent Holyoak - Posted on 12 December 2023
The branch in Lichfield, linked to my doctors failed to get my medication in order 3 months in a row. After requesting it a week previous, I was shouted at to go to the doctors as they hadn't put it through. Before I left I asked if they had requested it. The response was see the doctor. I remarked that "do I have to do all repeat prescription via the doctors?". Still being shouted at it was ordered then and not put through a week previous. Very unprofessional, rude, lack of empathy for those with medical conditions, I could list more. I've moved to a competitor half a mile away. I was not the only person disgruntled as the queue before me was leaving without medication and the rudeness this was done with is unacceptable.
Visited December 2023
Jhoots Pharmacy has not yet replied.
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Review titled Not open duirng published hours
Rated 1 star out of 5
by Anonymous - Posted on 17 November 2023
This review relates to the Jhoots Pharmacy in Brierley Hill. NHS website says this pharmacy is open until 10:30pm on Fridays. The sign on the premises says it is open until 10:30pm on Fridays. It was closed at 9:30pm on Friday
Visited November 2023
Jhoots Pharmacy has not yet replied.
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Review titled Catastrophic Takeover of Lloyds pharmacy
Rated 1 star out of 5
by Janet - Posted on 13 October 2023
This morning I attempted to collect two prescriptions ordered last weekend. One of them is for my 94 year old mother who depends on her medication. Paracetamol which is a basic painkiller was unavailable and the poor assistant told me that three orders had failed to be delivered. I have now had to have my medication dispensed at another pharmacy. Shame on you Jhoots for your complete lack of care. After reading all your reviews I'm not surprised at my own experience today
Visited October 2023
Jhoots Pharmacy has not yet replied.