Jhoots Pharmacy - Ratings and reviews
Reviews
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Review titled Bad service
Rated 1 star out of 5
by Anonymous - Posted on 13 April 2024
Called 3 times to order batch prescription over 2 weeks, no return call as message said. Tried to collect meds only to be told batch had run out, returned next day to collect meds and pharmacy was closed early. Now left without enough meds for weekend.
Visited April 2024
Jhoots Pharmacy has not yet replied.
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Review titled Absolutely Useless
Rated 1 star out of 5
by Susan Ealding - Posted on 14 March 2024
Folkestone Pharmacy has to be the worst ever. Worse than Lloyds that was there before. Prescription for Dressings was sent Monday none on Wednesday. They said they sent an urgent e mail yesterday and nothing today, Now they say it may not be till Monday. Waiting for my leg to fall off. What a shower.
Visited March 2024
Jhoots Pharmacy has not yet replied.
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Review titled Waste of space
Rated 1 star out of 5
by Yvonne - Posted on 21 February 2024
Absolute waste of time and need a good shake up. Went to the chemist on the 16th Feb to find a note on the door saying it was closed as the system had gone down,they are closed over weekend and I could only get back today the 21st of Feb to find the same thing! By this stage I had no inhalers. I then went to my gp to see if by some slim chance my script would be there as the chemist was closed,the reply was they had closed down and hadn’t bothered telling anyone,all locked up with peoples meds inside. The receptionist put an urgent request on my prescription for the Dr but said it will be tomorrow before I can pick it up so that’s now 2 days with no inhaler which I need daily. Thank you very much jhoots you absolute waste of space!
Visited February 2024
Jhoots Pharmacy has not yet replied.
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Review titled Very helpful
Rated 4 stars out of 5
by Anonymous - Posted on 27 February 2024
Phone was picked up in less than a minute and the helpful lady checked and advised medication prescription received. I was keen to collect as had ran out but she gave me a realistic timescale as had to order in. Really helpful as keen as I was didn't want a wasted journey. Great service for me today
Visited February 2024
Jhoots Pharmacy has not yet replied.
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Review titled Awful Service
Rated 1 star out of 5
by Anonymous - Posted on 02 January 2024
Staff very rude, didn't seem to happy when I asked her if my medication was ready to collect. Very unhelpful and reluctant to help. Nobody should have to accept the service I recieved today. The lack of enthusiasm and genuinely helping patients and customers seems to have disappeared from this pharmacy. It's such a shame as it has got worse over time.
Visited January 2024
Jhoots Pharmacy has not yet replied.
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Review titled No cash accepted. Disgusted.
Rated 1 star out of 5
by Lara - Posted on 02 January 2024
Jhoots Chemist no longer accept cash. That means that people who need medication including life saving medication will be refused it if they only have cash. I am Disgusted..
Visited January 2024
Jhoots Pharmacy has not yet replied.
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Review titled Useless
Rated 1 star out of 5
by Anonymous - Posted on 04 December 2023
Since changeover,can only use card,nothing for sale i.e cough sweets etc,and when ordering prescriptions even after waiting over a week some things not available
Visited December 2023
Jhoots Pharmacy has not yet replied.
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Review titled Unprofessional
Rated 1 star out of 5
by Vincent Holyoak - Posted on 12 December 2023
The branch in Lichfield, linked to my doctors failed to get my medication in order 3 months in a row. After requesting it a week previous, I was shouted at to go to the doctors as they hadn't put it through. Before I left I asked if they had requested it. The response was see the doctor. I remarked that "do I have to do all repeat prescription via the doctors?". Still being shouted at it was ordered then and not put through a week previous. Very unprofessional, rude, lack of empathy for those with medical conditions, I could list more. I've moved to a competitor half a mile away. I was not the only person disgruntled as the queue before me was leaving without medication and the rudeness this was done with is unacceptable.
Visited December 2023
Jhoots Pharmacy has not yet replied.
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Review titled Not open duirng published hours
Rated 1 star out of 5
by Anonymous - Posted on 17 November 2023
This review relates to the Jhoots Pharmacy in Brierley Hill. NHS website says this pharmacy is open until 10:30pm on Fridays. The sign on the premises says it is open until 10:30pm on Fridays. It was closed at 9:30pm on Friday
Visited November 2023
Jhoots Pharmacy has not yet replied.
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Review titled Irresponsible and deplorable.
Rated 1 star out of 5
by Anonymous - Posted on 17 November 2023
I have been trying for days to collect my prescription for medicines that alleviate the symptoms of my MS. There has been no pharmacist to sign off the meds and the poor young man behind the counter is mortified because I keep turning up and he keeps having to say"No."Why do they take the business if they cannot serve the customer and provide them with medication essential to their ability to function? Either they have no sense of professional responsibility or they are immersed in circumstances that cause overwhelming chaos. Don't send you prescriptions there - there are other and efficient pharmacies in the district.
Visited November 2023
Jhoots Pharmacy has not yet replied.