Glevum Pharmacy
HADWEN MEDICAL PRACTICE, GLEVUM WAY, ABBEYDALE, GLOUCESTER, GLOUCESTERSHIRE, GL4 4BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Lisa - Posted on 20 February 2025
Had to come here lastnight as I had an emergency prescription; after visiting many pharmacies around Gloucester, who couldn't help, Glevium Pharmacy were brilliant. Extremely friendly & helpful. They were very fast & had everything in stock. Male Staff member was really helpful; can't use names with this review service unfortunately; but my visit was Wednesday evening, his name began with W. Really lovely chap! Thank you for all your help. Well stocked shelves too.
Visited February 2025
Glevum Pharmacy has not yet replied.
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Review titled Great Manager and Supervisor
Rated 5 stars out of 5
by Anonymous - Posted on 27 February 2025
I recently had the pleasure of being treated by the pharmacy manager and supervisor , and I can't speak highly enough of both of them. From the moment I arrived, they made me feel welcomed and at ease. Their warm and friendly demeanors instantly put me in a comfortable state, which is so important when you're feeling unwell.
Visited February 2025
Glevum Pharmacy has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Michael - Posted on 16 February 2025
I find all staff very friendly and helpful and no problem to much for them to sort out any problems or delays in administering medication that is required at that time
Visited January 2025
Glevum Pharmacy has not yet replied.
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Review titled Slow and disorganised
Rated 2 stars out of 5
by Anonymous - Posted on 07 December 2024
Pharmacy seems disorganised and unable to deal with prescriptions in adequate time - waiting 9 days for scripts to be filled in not appropriate and makes it difficult to work within the system and order repeats items in plenty of time as allowable, but then going unfilled.
Visited December 2024
Glevum Pharmacy has not yet replied.
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Review titled Much improved practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 December 2024
Placed repeat prescription requests for my Mother and myself a couple of times recently, service is very improved and impressive. Quick service and prompt notification message received when items are ready. Prescriptions complete and friendly, polite staff when collecting items.
Visited December 2024
Glevum Pharmacy has not yet replied.
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Review titled Not Impressed
Rated 2 stars out of 5
by Anonymous - Posted on 12 November 2024
Took a prescription from consultant at Cheltenham today and Pharmacist refused to issue it due to the fact he couldn't read it properly and for us to go back and get one he could read! He new what it was though!! Oh yes, my 79 year old husband and I will just pop back from Gloucester over to hospital again, as if. Went to Painswick Pharmacy, Guess What, No Trouble at all. Pharmacist at Glevum needs to get his kind helpful hat on (if he's got one) and get his act together!!
Visited November 2024
Glevum Pharmacy has not yet replied.
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Review titled Opening hours
Rated 3 stars out of 5
by Anonymous - Posted on 09 November 2024
I understand why they close at lunchtime but Don't open until 3pm on Saturdays. Is this to cover breakfast, 11ies lunch etc. Most difficult for people who can't collect urgent scripts until 3pm and probably have to join my daughter went to collect my urgent prescription today only to find notice on door saying closed till 3pm
Visited November 2024
Glevum Pharmacy has not yet replied.
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Review titled Appalling Poorly Run
Rated 1 star out of 5
by Anonymous - Posted on 08 October 2024
Prescriptions never ready. I don't mind waiting, but I've just been there at a non busy time and waited 38 minutes for a nasal spray! They apparently lost my paper prescription from me handing it over at the counter to the small dispensing area at the back! I don't want to insult them, but it seems they are all kids, chatting about their personal (very personal) lives,easily distracted and not focused on the job. There are often medicines waiting on the shelf and they just walk past them with people waiting. If I wasn't local to Abbeymead I wouldn't use, but have now decided to change my auto preference and will only use for OOH service.
Visited October 2024
Glevum Pharmacy has not yet replied.
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Review titled Useless
Rated 1 star out of 5
by Anonymous - Posted on 03 June 2024
Not for the first time I have used 111 to access emergency prescriptions only to turn up to a closed chemist when it is advertised as being open until 11pm, both by nhs 111 and online. Tonight I went for an urgent medication and found 5 people waiting outside at 10pm, trying to find someone to contact as it was closed an hour (at least) before advertised. If it was a one off occurence, fair enough but this is a regular thing and it’s not good enough. Clearly staff are too lazy to stay open until their stated times.
Visited June 2024
Glevum Pharmacy has not yet replied.
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Review titled New manager
Rated 5 stars out of 5
by Adrian Walsh - Posted on 12 July 2024
After complaining that my repeat prescription was never ready and contained life threatening tablets the new manager explained she would have my next prescription ready and on time and that she would be making the pharmacy more effective and efficient. Too her word my next prescription was perfect the staff are helpful and efficient and it is a breath of fresh air. I now feel less stressed and confident the pharmacy is on good hands and I will be listened too if there's a problem. Thank you so much keep up the good work and I look forward to picking up my next prescription fully completed.
Visited June 2024
Glevum Pharmacy has not yet replied.