Day Lewis Pharmacy
6 DEAN STREET, LISKEARD, CORNWALL, PL14 4AAContact details and opening times
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Reviews
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Review titled Understaffed
Rated 1 star out of 5
by Anonymous - Posted on 02 December 2024
The poor staff working were under so much pressure. They were having to see a que getting even longer and although they were working as hard as they could it would never reduce. They had to experience verbal abuse from people frustrated that they had waited ages to he served abandoned when they eventually got served the staff could not find their prescription that they had personally handed in. They had boxes and prescription s all over the place. No system as no time to work on them They need more staff. It's not fair on them or the customers that desperately need their prescription. I tried 3 times to get mine with 2 and a half queuing over 3 separate occasions. Once told they have it and it needs to be made up. Could not be done for 24 hours. Que up next day to be told not ready . Next working day que up to br told no prescription and thenast time when I insisted it rhetevrook 25 mins to find. Whilst looking for mine they found others that they thought were lost They are under staffed and over worked. Both patients and staff need a better environment
Visited December 2024
Day Lewis Pharmacy has not yet replied.
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Review titled worst pharmacist ever
Rated 1 star out of 5
by ivor whitlock - Posted on 08 November 2024
long queues at every visit. never ever answer their phone. long waits to get served. went to pick up prescription on 6-11-24, had to wait half an hour for them to find it. get home and they left an item out, tried to phone on the 6th 7th 8th, they never answer their phone, you just get a message saying "try again later. always short staffed, a different pharmacist every visit. takes forever to find prescriptions. i have had 2 good businesses and this is the worst business ever and i will never shop there again. this shop should be shut down. day lewis liskeard.
Visited November 2024
Day Lewis Pharmacy has not yet replied.
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Review titled Poor service as understaffed
by Anonymous - Posted on 02 December 2024
They need more staff. They are under so much pressure and cannot cope with demand. People are having to go back multiple times as their prescription cannot be found evem though they handed it in personally. I have had to que for 2 hours over separate days to get one prescription. One time it's waiting to be made up. Next time no prescription. Next time can't be found and 45 minds later they find it along with others they had said to previous customers not there. There is no system. Prescription boxes and medication all over the place. Agency staff do not know the system. It's not fair on those working or those waiting on much needed medication. It's to stressful for both parties I witnessed a member of staff being shouted at as they had lost hid prescription and she ran off in tears. It's not right or fair
Visited February 2024
Day Lewis Pharmacy has not yet replied.