DAY LEWIS PHARMACY - Ratings and reviews
Reviews
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Review titled Absolute shambles
Rated 1 star out of 5
by Anonymous - Posted on 16 November 2023
I have a regular ( x2 months) repeat prescription which I order via the GP practise. There is always a long queue at Day Lewis whenever I visit despite there being many staff working there. There appears to be no system whatsoever in place with staff sifting through piles of scripts for each customer. They struggle to find anything. My script was sent on 5th November I called in yesterday (15th) to collect my meds and had to wait more than half an hour . I didn’t receive a txt message to say the meds were ready but I needed these meds for an upcoming holiday. I dread visiting this pharmacy it is shambolic and in my opinion not fit for purpose. Everyone in the queue became frustrated seeing staff wandering around searching for scripts etc. This has been the case each time that I’ve visited. The staff are pleasant but don’t appear to have a system to work to.
Visited November 2023
DAY LEWIS PHARMACY has not yet replied.
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Review titled Absolute disgrace
Rated 1 star out of 5
by Anonymous - Posted on 25 July 2023
Both the staff and the systems are extremely poor. They clearly have no idea about good customer service, and their ability to identify the people they are serving is missing completely. Their requirements and where they keep their stocks urgently needs improvement. They are excellent at creating unhappy customers and long queues. They all need retraining and need to shown how to set up a suitably functioning business module. All in all an absolute disgrace.
Visited July 2023
DAY LEWIS PHARMACY has not yet replied.