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Boots

28 BROAD STREET, LAUNCESTON, CORNWALL, PL15 8AE

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Patient ratings and reviews

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Reviews

Displaying 1 to 4 of 4

  1. Review titled Rude staff

    Rated 1 star out of 5

    by Anonymous - Posted on 28 November 2024

    I have found the staff to be very rude and unhelpful. Half a prescription given and told to come back days later, which may be OK for people that can go into town regularly but not for everybody , or for people that are ill.

    Visited October 2024

    Report as unsuitable

    Review titled Boots

    Replied on 02 December 2024

    Thank you for sharing your concerns. We pride ourselves on delivering the very best in clinical and customer care so if you could get in touch via our boots website or our customer care telephone number, we would be happy to discuss your concerns further.

    Report as unsuitable


  2. Review titled Missing meds

    Rated 1 star out of 5

    by Anonymous - Posted on 22 May 2024

    Knew prescription should be there. Didn't have a text notifying me they were received. When I got there, the prescription was not registered on system. lucky I asked them to check. They found the prescription eventually. Not good enough.

    Visited May 2024

    Report as unsuitable

    Boots has not yet replied.


  3. Review titled No flu jabs and no pharmacist on site

    Rated 1 star out of 5

    by Richard Millard - Posted on 24 October 2023

    I arrived for my flu jab after receiving a reminder text and email the day before. I took a couple of hours of work for this. The lady said they had run out of flu jabs and had no pharmacist on site this day to administer the jab anyway. Really frustrating and no apologies given.

    Visited October 2023

    Report as unsuitable

    Boots has not yet replied.


  4. Review titled Nightmare as always

    Rated 2 stars out of 5

    by Beanie - Posted on 06 May 2023

    I get my same repeat prescriptions every month for the last couple of years. Always the same ones. But is always a problem weather its there not done till a week or 2 later. Or I don't receive a text message saying my medication is ready. Staff shortages.... like I said always something ... This time i've been put on new mental health tablets. Went to get prescription Wednesday they only had so many not even half my prescription. Got told she will order more in they will be ready for Friday! Been told today Saturday nothing till Tuesday!! This is ridiculous...

    Visited May 2023

    Report as unsuitable

    Boots has not yet replied.