Boots
2 CHURCH STREET, NOTTINGHAM, STAPLEFORD, NOTTINGHAMSHIRE, NG9 8GAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Total Shambles
Rated 2 stars out of 5
by C. Smithies - Posted on 14 September 2023
Booked flu jab. Got confirmation message and email. Then the next day another thanking me for telling them I couldn't attend- when I hadn't done that ! Phoned branch to be told no trained pharmacist available to administer the vaccine and to phone each day. No trained pharmacist available since and can't tell me when there will be. Also the website isn't directing me to appointments to try to book another location!! What a rubbish service from Boots The Chemist!
Visited September 2023
Boots has not yet replied.
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Review titled Flu Jab
Rated 1 star out of 5
by Anonymous - Posted on 19 December 2023
Since September I have booked 5-6 different appointments at different locations for them all to be cancelled on me the day before. The 6th try I can’t get an appointment anywhere. I got a flu jab voucher from work as I wanted to prevent myself from getting the flu with office attendance increasing. I am now sitting here with the flu feeling rotten, having to take time off of work! Such bad service, the flu can be really serious it’s crazy to me how neglectful this is!
Visited September 2023
Boots has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 26 September 2023
Booked in June for a flu jab today. Got email and text confirmations. Even had two reminder texts and emails saying I was expected today. On the day of the jab a text and email thanking me for my cancellation. I Had Not Cancelled. Rang them and was told it was a poorly worded text by them. They had cancelled. Customer service couldn't say why. Hopeless. Won't visit again
Visited September 2023
Boots has not yet replied.