Omnes Healthcare Ltd
Unit 133, Metal Box Factory Business Centre, 30 Great Guildford Street, London, SE1 0HSPatient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by George Georgiou - Posted on 15 February 2025
On Friday, 14 February 2025 at 10:30am I visited the dermatology department at North Middlesex University Hospital in North London to have a keratosis removed from my scalp. The doctor in charge and his assistance were extremely helpful, where he quickly completed the necessary patience agreement form and without wasting any time, I was laid on the bed with the help of his assistance and within 15 minutes the excess skin was removed and I was on my way home. I am extremely grateful to the dermatologist and his help for their efficient and effective work and would highly recommend them to anyone who would have any problem similar to mine and of course anything to do with dermatology. Well done Dr and his Assistance and thank you for looking after me. George
Visited February 2025
Review titled Omnes Healthcare Ltd
Replied on 18 February 2025
Thank you for taking the time to fill in your comments regarding your experience with our service. Your feedback is appreciated and will be fed back to our team. Kind Regards The Governance Team Community Outpatients
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Review titled Dirty and desolate environment.
Rated 2 stars out of 5
by Anonymous - Posted on 29 January 2025
I attended a breast screening clinic in Stratford today. The actual screening was efficient and the staff were brisk but courteous. I followed paper signs through dirty corridors to an un attended waiting room which had a sign taped to it saying 'wait here for someone to come to you otherwise we won't know you are here' after a while, decided to explore and followed more paper signs to a corridor where a patient advised me to wait outside a closed door saying 'a lady will pop out of there in a minute and take your name'. The door opened briefly and a lady put a temporary barrier across it, asked for details and then shut it again. I then had a wait of ten minutes over my appointment time to take in the dirty environment. Grimy floors and walls. It was as if a temporary clinic had been set up in a disused office space. The abandoned reception desk, a relic of what was once a bustling hub, the polite but brisk staff behind the closed doors doing their best in what felt like a clinic for those left behind after some devastating disaster. Over dramatic? Maybe. It was grim though. Understaffed. A cleaner and a receptionist/clerk would have made the experience much more pleasant
Visited January 2025
Review titled Omnes Healthcare Ltd
Replied on 04 February 2025
Thank you for taking the time to fill in your comments. We take all comments and feedback to our staff to provide learning outcomes for each patient experience ongoing improvement in our service. If you would like to contact us further our email address is: communityoutpatients.governance@nhs.net Kind Regards The Governance Team Community Outpatients
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Review titled Excellent care with elderly mum
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2025
Mum had skin removed on arm that was cancerous. She was treated with care and very respectfully. Was put at ease by doctor and nurse. My sister who was with mum was impressed.
Visited January 2025
Review titled Omnes Healthcare Ltd
Replied on 14 January 2025
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY
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Review titled Excellent work
Rated 5 stars out of 5
by Mr C Twomey - Posted on 22 January 2025
The Dr and HCA were both superb. I'd like to name them, they deserve praise. As I can't, let me thank the N.Middx Hospital Dermatology staff for my 1.30 appointment on 21.01.25. It met all expectations. Well done! I tried to leave a positive review on the Omneshealthcare site but found no area for a review, yet the complaints area was easily accessible!
Visited January 2025
Review titled Omnes Healthcare Ltd
Replied on 04 February 2025
Thank you for taking the time to fill in your comments regarding your experience with our service, your feedback is appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients
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Review titled Efficient appointment
Rated 5 stars out of 5
by Mr K O’Brien - Posted on 08 January 2025
My appointment at Hants Lane dermatology clinic was excellent. On time and very thorough. My Clinician/Doc tor was up to date with my condition and I was treated immediately and without fuss.
Visited January 2025
Review titled Omnes Healthcare Ltd
Replied on 14 January 2025
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY
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Review titled Excellent Service
Rated 5 stars out of 5
by Julia - Posted on 17 January 2025
I was seen on time The room was very pleasant. The doctor introduced themselves and had an extremely nice manner. The doctor asked questions and listened carefully to my answers. I was examined again for my skin condition and issued with a prescription. The doctor also gave me details of a dermatology web site where I could find out further information on my condition. I was given an open appointment for 3 months and a phone number I could call and ask specifically for the doctor I had seen. Excellent service.
Visited January 2025
Review titled Omnes Healthcare Ltd
Replied on 17 January 2025
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY
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Review titled Efficient
Rated 3 stars out of 5
by Anonymous - Posted on 30 January 2025
Appointment came via a Dr referral to the hospital. It took a while to receive an appointment, but when it came it was at a local health centre and was handled quickly and efficiently.
Visited January 2025
Review titled Omnes Healthcare Ltd
Replied on 04 February 2025
Thank you for taking the time to fill in your comments regarding your experience with our service, your feedback is appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients
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Review titled Impressive practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 December 2024
I was offered an appointment via a message on my phone for the same day. I called the number and was given an appointment fir later that day. Appointment was on time, efficient and thorough. The practice was impressive and I was impressed with the efficiency.
Visited December 2024
Review titled Omnes Healthcare Ltd
Replied on 14 January 2025
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY
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Review titled Brilliant clinic
Rated 5 stars out of 5
by Anonymous - Posted on 19 December 2024
I had some skin cancer removed. I was seen on time and the staff were lovely. Everything was explained to me and the procedure was quick but thorough. It was good being quite local to me so I didn’t have to travel far. Thanks
Visited December 2024
Review titled Omnes Healthcare Ltd
Replied on 19 December 2024
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY
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Review titled Efficient and friendly practice
Rated 5 stars out of 5
by Carol Hawkins - Posted on 11 December 2024
I had minor surgery to remove a BCC. This was conducted in an efficient and friendly manner. The specialist kept me informed at all stages of the procedure and I was made to feel relaxed and comfortable. I was seen on time and the clinic was clean and accessible with free, private parking. It would be good to go back there to have the stitches removed as I’m having difficulty in getting an appointment for this at any of the local clinics and surgeries.
Visited December 2024
Review titled Omnes Healthcare Ltd
Replied on 11 December 2024
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY