Omnes Healthcare Ltd
Unit 133, Metal Box Factory Business Centre, 30 Great Guildford Street, London, SE1 0HSPatient ratings and reviews
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Reviews
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Review titled Great all round
Rated 5 stars out of 5
by Lisa George - Posted on 17 December 2024
Just come out of a dermatology appointment with the lovely at North Middlesex hospital and am very pleased not kept waiting at all and the surgeon was fantastic He was very professional along with his nurse. Explained everything very fully to me. Thank you
Visited December 2024
Review titled Omnes Healthcare Ltd
Replied on 17 December 2024
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY
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Review titled Great practice
Rated 5 stars out of 5
by Carlton Brown - Posted on 11 November 2024
I had undergone a medical proceedure on Friday 8 November 2024 at the North Middlesex Hospital. I was scheduled to have a Lipoma on my forehead removed. I arrived at the scheduled time and was greeted by the staff. I was welcomed and shown to the procedure room where I was put an ease and my operation discussed in great detail. All my questions were answered in full and really appreciated the kind manner shown by both throughout. I was asked continually if I was comfortable during the procedure and great care was taken to keep me updated with progress. I was very happy with my treatment at the North Middlesex hospital and would recommend this hospital.
Visited November 2024
Review titled Omnes Healthcare Ltd
Replied on 11 November 2024
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY
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Review titled Good system
Rated 3 stars out of 5
by David Rawson - Posted on 20 November 2024
I was attended to in a timely way and referred on effectively. Follow up was also well organised and responsive
Visited November 2024
Review titled Omnes Healthcare Ltd
Replied on 21 November 2024
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY
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Review titled Good and efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2024
With prompt attention on arrival after checking in the procedure was carried out very efficiently and quickly. Both Consultant and attendant had excellent person to person skills.
Visited November 2024
Review titled Omnes Healthcare Ltd
Replied on 08 November 2024
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 25 November 2024
The staff were friendly and explained each step politely. The staff were gentle with me and made me feel comfortable during the procedure.
Visited November 2024
Review titled Omnes Healthcare Ltd
Replied on 26 November 2024
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY
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Review titled Absolute minimum health care
Rated 1 star out of 5
by Anonymous - Posted on 25 November 2024
Was told I was fine and to go home. I am currently spending an hour a day of intensive sinus clearing and massages to keep my hearing in my left ear, after it had been without hearing for over 2 months. Doctor did some very basic checks and told me everything was fine and to keep doing what I was doing and go home! I want to know why my hearing is disappearing and how to fix it permanently but the doctor just dismissed me. No further checks needed! Spending so long to fix my hearing each day is severely effecting my job as a teacher. Fatigue and exhaustion are affecting my day to day life. What if its a slowly delibitating disease or tumour? Well, the doctor at the E.N.T. clinic in Bentilee could not care less, as I was rushed out of the door. Shocking lack of empathy or care. Terrible service.
Visited November 2024
Review titled Omnes Healthcare Ltd
Replied on 26 November 2024
Thank you for taking the time to fill in your comments. We take all comments and feedback to our staff to provide learning outcomes for each patient experience ongoing improvement in our service. If you would like to contact us further our email address is: communityoutpatients.governance@nhs.net Kind Regards The Governance Team Community Outpatients
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Review titled No change.
Rated 2 stars out of 5
by Anonymous - Posted on 25 November 2024
I've been dealing with health issues since June this year, visited the doctors on six separate occasions and been given six different diagnoses. Then sent here. I feel as though I was rushed in my first and second (discharge) consultations and I am still struggling either the same issues now coming in to December.
Visited November 2024
Review titled Omnes Healthcare Ltd
Replied on 26 November 2024
Thank you for taking the time to fill in your comments. We take all comments and feedback to our staff to provide learning outcomes for each patient experience ongoing improvement in our service. If you would like to contact us further our email address is: communityoutpatients.governance@nhs.net Kind Regards The Governance Team Community Outpatients
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Review titled Sterling Service
Rated 5 stars out of 5
by Stuart - Posted on 27 November 2024
Despite arriving approximately 10 minutes late, I was seen within just a few minutes. A nurse, who introduced herself by name, called me in and guided me to an impeccably clean room for my ultrasound. She introduced me to the doctor and confirmed my personal details, which the doctor then verified before starting the examination. The entire process was seamless, professional, and efficient, with my visit lasting only 15 minutes. Omnes Healthcare is an excellent example of what the entire NHS service should strive to emulate.
Visited November 2024
Review titled Omnes Healthcare Ltd
Replied on 03 December 2024
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY
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Review titled Quick Dermatology Referral, however unclear medicines advice
Rated 4 stars out of 5
by Anonymous - Posted on 29 October 2024
Saw North Middlesex University Hospital Dermatology service. The waiting times to be seen are advertised to be on average quicker than other areas, which seems to be a plus. Got prescribed treatment creams for skin problem, however this involved around 4 different creams / ointments / lotions, which is a lot. The Dr did not clearly advise how each should be used or for how long, or even state how many or what they would be before advising to collect from pharmacy in a few days time. Some of them contained steroids. When I tried to use them according to what was written on the label and in the pack, I ended up getting significant skin discolouration in an area as a side effect. Some appointment times also seemed a bit time pressured. I would recommend if you are seeing Dermatology, to try to have a succinct summary of your condition and story of it ready, as well as medication duration and administration queries ready. As depending on the condition the doctor may prescribe more than what you expect and you may have no idea what is safe to use for whatever period of time. They may not be clear about this prior to sending you on your way, and may also not be clear about whether further follow ups after discharge are required / recommended, as in my case it was not clear if I needed to proactively follow up with own GP or not. I am still unclear on a number of these matters above now… My overall recommendation to still try the service is based on the fact of speed of access and getting a quick idea of diagnosis and started in some way or another on some sort of treatment.
Visited October 2024
Review titled Omnes Healthcare Ltd
Replied on 30 October 2024
Thank you for taking the time to fill in your comments. We take all comments and feedback to our staff to provide learning outcomes for each patient experience ongoing improvement in our service. If you would like to contact us further our email address is: communityoutpatients.governance@nhs.net Kind Regards The Governance Team Community Outpatients
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Review titled Very efficient
Rated 4 stars out of 5
by Jane - Posted on 28 October 2024
My problem from beginning to end was dealt with swiftly, efficiently and at my local doctors surgery, very convenient. Nice people too.
Visited October 2024
Review titled Omnes Healthcare Ltd
Replied on 28 October 2024
Thank you for taking the time to fill in your comments regarding your experience with our service; feedback such as these are greatly appreciated and will be feedback to our team. Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY