Westmorland General Hospital - Ratings and reviews
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Mary McElhinney - Posted on 24 June 2023
Staff were polite and understanding in a very stressful situation. Treatment was well explained and carried out. Thank you all for your kindness and expertise. You are a credit to the NHS. I shall be singing your praises in Scotland.
Visited Urgent Treatment Centre on June 2023
Westmorland General Hospital has not yet replied.
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Review titled Unable to cancel appoitment
Rated 3 stars out of 5
by Anonymous - Posted on 30 May 2023
Had an appointment sent through several txt reminders rang up numerous of occasions say the appointment is not needed unable to get through. Can not sit on phone all day in a queue surly an email address or being able to reply to txt would save money and free up appointments that are needed
Visited Orthopaedics on May 2023
Westmorland General Hospital has not yet replied.
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Review titled Professional, caring staff
Rated 5 stars out of 5
by Anonymous - Posted on 02 June 2023
Stayed on holiday in a nearby village, needed a routine procedure carried out for 3 days out of the week. All staff were welcoming, friendly and caring at every visit. Appointments were made to fit around my holiday.
Visited Urgent Treatment Centre on May 2023
Westmorland General Hospital has not yet replied.
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Review titled Fantastic care
Rated 5 stars out of 5
by David Daws - Posted on 01 June 2023
Just a short note to thank everyone on Ward 7 for their care and support while I was in hospital for a hip replacement. A really friendly attitude from everyone x Thanks once again ! David
Visited General Surgery on May 2023
Westmorland General Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Roland Seber - Posted on 30 May 2023
I had to pop into the UTC due to swelling and stiffness in my right knee. I have a history of blood clots and vasculitis so can't take any chances with these sort of symptoms. I was seen initially within minutes on what was a very busy Friday morning. I was then seen by a doctor within 3 hrs for blood tests and a scan. I was very happy with the friendly and helpful service. I had to go to work and was able to leave and get feedback on the phone later on. Very happy.
Visited Urgent Treatment Centre on May 2023
Westmorland General Hospital has not yet replied.
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Review titled Fantastic and caring
Rated 5 stars out of 5
by AIN - Posted on 06 May 2023
We attended with our daughter who had received a nasty cut to her forehead. We were seen very quickly, all staff were friendly, smiled at our daughter and helped put her at ease along the way. We were in the building a very short time in the end, with the whole process from booking in to discharge taking less than 2 hours. Very impressed, and would certainly recommend our friends should they have similar minor injuries to make use of the centre.
Visited Urgent Treatment Centre on April 2023
Westmorland General Hospital has not yet replied.
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Review titled Brilliant staff
Rated 5 stars out of 5
by Jessica - Posted on 19 April 2023
I recently had a visit to Westmorland general at the Endoscopy department. I would firstly like to say how lovely the staff are on the phone the day before my Sigmoidoscopy and wished me luck and put me at ease. Secondly, the staff at the hospital on the day were extremely lovely and again put me at ease, I really couldn’t fault it, thank you very much!
Visited Gastrointestinal and Liver services on April 2023
Westmorland General Hospital has not yet replied.
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Review titled Efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2023
All staff in this department were extremely efficient and I was attended to really quickly. Bloods and urine were checked and then an xray. The doctor explained everything to me as he went through each procedure and put me at my ease. Couldn't recommend him highly enough. Excellent service from NHS and staff at Westmoreland Urgent Treatment Department.
Visited Urgent Treatment Centre on April 2023
Westmorland General Hospital has not yet replied.
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Review titled Positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2023
I took my mother in law to UTC She was was seen really quickly and had blood tests x rays etc. The staff were brilliant. They were efficient and extremely kind. Thank you to all the staff.
Visited Urgent Treatment Centre on April 2023
Westmorland General Hospital has not yet replied.
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Review titled Lovely staff, not too longer wait.
Rated 5 stars out of 5
by Sara - Posted on 15 March 2023
Was in and out within about an hour, I was glad of the service offered as I had an injury needing cleaning, dressing and a tetanus booster. Lovely staff & very professional.
Visited Urgent Treatment Centre on March 2023
Westmorland General Hospital has not yet replied.