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Westmorland General Hospital - Ratings and reviews

Reviews

Displaying 11 to 20 of 47

  1. Review titled Excellent service

    Rated 5 stars out of 5

    by Rebecca rigg - Posted on 07 November 2023

    I received more treatment and care in 90 mins at urgent care than in the 2 months I’ve been faffing around at my gp’s. Everyone was genuinely warm and sympathetic, helpful and efficient. Extremely impressed and grateful. Thankyou

    Visited Urgent Treatment Centre on November 2023

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  2. Review titled Super efficient, understanding and Friendly

    Rated 5 stars out of 5

    by Rich - Posted on 22 September 2023

    Visit was slick and efficient. Doctor was incrediblle, X-Ray super fast and results and diagnois all done within a coupleof hours. Fantastic team. Thank you.

    Visited Urgent Treatment Centre on September 2023

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  3. Review titled Great practice.

    Rated 5 stars out of 5

    by Peter Richardson - Posted on 17 August 2023

    Just a note to say a thank you to all the kind , helpful and very proffessional staff at Westmorland General Hospital. From the Consutant who saw me and to all the general staff and nurses. It was great to see the Consutants wheeling patients into their clinic. What could have been a difficult experience was ameliorated by all those l came into contact with. A great team. Peter Richardson.

    Visited Ophthalmology on August 2023

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  4. Review titled Absolutely amazingly good care for Colonoscopy

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 August 2023

    Brilliant, efficient and friendly and professional service from the beforehand telephone call to the recovery & discharge process. I was so worried about having a colonoscopy, but the staff on the day were so kind and reassuring, and so kind, friendly and assured during the actual process, that I can't remember any discomfort or pain whatsoever (also - to anyone reading this , I highly recommend the sedation option as the actual endoscopy only seems to take about 2 minutes!). Thank you so much Endoscopy Team, you are all Fabulous.

    Visited Don't know on August 2023

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  5. Review titled Rapid response.very kind

    Rated 5 stars out of 5

    by Chris Wyatt - Posted on 20 August 2023

    Was taken in 29th. All the staff were most kind. My case was diagnosed as possibly serious. Despatched by ambulance to Barrow very quickly. Really appreciate the care I was given.

    Visited Urgent Treatment Centre on August 2023

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  6. Review titled Fantastic staff

    Rated 5 stars out of 5

    by Mark Andrew Cornthwaite - Posted on 31 August 2023

    As a regular patient at Kendal for dialysis, I have gotten to know quite a few members of the staff at Kendal. I would like to point out the really great staff at the general office, they are always very pleasant and extremely helpful, even down to the traffic officer. I can't thank them all enough for all the help they have given me over the years even more so recently with my health getting worse. Nothing is to much trouble for them. They deserve the recognition, every single person in that front office are a credit to your hospital. Thank you so much...

    Visited Haematology on August 2023

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  7. Review titled Excellent service, great care

    Rated 5 stars out of 5

    by BobC - Posted on 08 July 2023

    Went to the unit today concerned by a sharp shoulder pain that went into arm. After registration, I was called through within five minutes. Tests, including ECG , X-ray and bloods, were swift and thorough, the nurses were kind and helpful, the doctor forensic in his analysis and we left reassured by his diagnosis. In short, a good experience.

    Visited Urgent Treatment Centre on July 2023

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  8. Review titled Thank you

    Rated 5 stars out of 5

    by Liz + Graham Johnston - Posted on 01 July 2023

    My husband sliced open his thumb today ... We drove to the UTC + he was seen very quickly + care from Doctor was great (friendly + efficient). The woman on reception was so friendly + helpful ... Watched her interacting with people + she was professional + kind (a great combination). At one point an older guy came in (he had been in a different department). He said his mobile phone had run out of charge ... She loaned him her charger to enable him to contact someone. This centre is everything the NHS should be ... Keep up the great work.

    Visited Urgent Treatment Centre on July 2023

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  9. Review titled Fabulous urgent care walk in centre

    Rated 5 stars out of 5

    by Jean Reilly - Posted on 29 July 2023

    Westmorland urgent treatment centre is an amazing walk in centre ,I was on holiday in the area and decided to go for a bit of a walk over a stile and along a bridle way with a slight incline I missed my footing and went over on my ankle there was a crack …luckily my husband was there and drove me to the centre , the treatment I received there today 29/7/23 was exemplary, from the moment I arrived until leaving just over an hour later , I had an X-ray where it was discovered I had fractured my ankle ,I left with a fracture boot and some crutches , all staff were very professional , caring with a fantastic bedside manner putting me very much at ease, they explained everything very well , down to how to put the fracture boot on and use the crutches properly only being allowed to leave when I had mastered the crutches .. all staff are 100% a total credit to the NHS … I cannot praise them highly enough , unfortunately we have had to abandon our holiday and are now safely back home in Warwickshire

    Visited Urgent Treatment Centre on July 2023

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  10. Review titled Great practice

    Rated 5 stars out of 5

    by Mary McElhinney - Posted on 24 June 2023

    Staff were polite and understanding in a very stressful situation. Treatment was well explained and carried out. Thank you all for your kindness and expertise. You are a credit to the NHS. I shall be singing your praises in Scotland.

    Visited Urgent Treatment Centre on June 2023

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