Yaxley Group Practice
Landsdowne Road, Yaxley, Peterborough, Cambridgeshire, PE7 3JLContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Yaxley Group Practice.
Reviews
-
Review titled Superb service and care
Rated 5 stars out of 5
by Victoria Smalls - Posted on 15 November 2024
Over the last month both my husband and I have needed to see a Dr and have also needed blood tests. All the appointments have been on time, had our issues dealt with promptly with care and compassion.
Visited November 2024
Review titled Yaxley Group Practice
Replied on 10 December 2024
Dear Mrs Smalls, Thank you for your lovely feedback and 5-star review. We are so pleased to hear that you and your husband have had such a positive experience with us. It is wonderful to know that your appointments were timely and that our team provided prompt, compassionate care throughout. Your kind words are greatly appreciated and will be shared with the team to inspire them to continue delivering the highest standard of service possible. Thank you again for taking the time to share your feedback. Kind regards, Lakeside Healthcare at Yaxley
-
Review titled Nice easy health check
Rated 4 stars out of 5
by Anonymous - Posted on 16 December 2024
Felt checked over by a caring nurse who was informative and had a good manner and explained all the reasons why certain questions were being asked.
Visited November 2024
Review titled Yaxley Group Practice
Replied on 18 December 2024
Dear Patient, Thank you for your kind feedback. We are pleased to hear that you felt well cared for during your health check and that our nurse took the time to explain the process to you. It is important to us that our patients feel informed and supported during their appointments. We appreciate you sharing your experience. Kind regards, Lakeside Healthcare at Yaxley
-
Review titled Great
Rated 5 stars out of 5
by Bethany Bacon - Posted on 14 October 2024
Had 2 appointments and they were both lovely nurses. Made me feel relaxed, comfortable and answered all questions that I had. Wonderful experience
Visited October 2024
Review titled Yaxley Group Practice
Replied on 18 October 2024
Dear Bethany, Thank you so much for your lovely review. We are delighted to hear that both of your appointments were such a positive experience. Our nurses take great pride in providing compassionate and reassuring care and it is wonderful to know they made you feel comfortable and supported. We really appreciate your kind words. Kind regards, Lakeside Healthcare at Yaxley
-
Review titled Great practice
Rated 5 stars out of 5
by Lorraine starmer - Posted on 25 October 2024
My doctor is always there for me, has time, patience and has helped me through very hard times. Recently I have been dealing with my asthma nurse. I have a lot of health and other problems in life at the moment, and when ringing me to review how i.m managing my breathing, she listened to me and worked out that I would benefit from talking to someone. She sent me the link to talking therapy, who have helped me so much. This was the first time I realized I needed help. Thanks to her, I am now waiting for counciling. Although we have only spoken on the phone, her caring manner, time and understanding,have given me the help I so desperately needed but didn't know how to get. I feel she is my friend, who has said I can ring her any time I need to. She really has gone the extra mile for me, and for the first time in a long time, she has given me the strength and belief I can get through this. She really is one in a million.
Visited October 2024
Review titled Yaxley Group Practice
Replied on 28 October 2024
Dear Lorraine, Thank you for sharing such a heartfelt review. We are incredibly moved to hear how your doctor and asthma nurse have been there for you, particularly through challenging times. It is deeply rewarding to know that their care and dedication have made a real difference, not only to your health but also to your overall well-being. Thank you once again for your kind words. Kind regards, Lakeside Healthcare at Yaxley
-
Review titled Fantastic Surgery
Rated 5 stars out of 5
by Michelle Crowson - Posted on 18 October 2024
When i came to come to the doctors the staff member (nurse) was extremely polite and professional, made sure i checked everything and understood everything, a pleasant experience
Visited October 2024
Review titled Yaxley Group Practice
Replied on 21 October 2024
Dear Michelle, Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a pleasant experience during your visit. It is great to know that our nurse provided polite, professional care and ensured that everything was clearly explained to you. Your kind feedback is greatly appreciated and it is always a pleasure to hear when our staff’s efforts make a positive impact. Kind regards, Lakeside Healthcare at Yaxley
-
Review titled A very good practice
Rated 5 stars out of 5
by Albert Richards - Posted on 10 October 2024
Great help and very nice staff, the nurse went over and beyond to help and check and double checked that my appointment was the correct one for me.
Visited October 2024
Review titled Yaxley Group Practice
Replied on 10 October 2024
Dear Mr Richards, Thank you so much for taking the time to provide feedback about our practice. We are delighted to hear that you found our staff helpful and attentive. Your feedback will be shared with the entire team and your kind words mean a lot to all of us. Kind regards, Lakeside Healthcare at Yaxley
-
Review titled Amazing practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2024
this surgery is always above and beyond Blood test experience today was good nurse was kind and professional in all areas welcomed me in privet room checked my details and carried his job in very professional manner as always.
Visited October 2024
Review titled Yaxley Group Practice
Replied on 18 October 2024
Dear Patient, Thank you so much for your kind 5-star review. We are delighted to hear that your experience with us was positive. We strive to provide the best possible care and it is wonderful to know we are meeting that standard. Your feedback has been shared with the entire practice team and they are thrilled to know their efforts are appreciated. Kind regards, Lakeside Healthcare at Yaxley
-
Review titled Great practice
Rated 5 stars out of 5
by Marcia Poyner - Posted on 17 October 2024
The appointment was on time and all of the staff are friendly. I encouraged my elderly parents to mice to this practice and they are so grateful that they did.
Visited October 2024
Review titled Yaxley Group Practice
Replied on 21 October 2024
Dear Marcia, Thank you for taking the time to post your lovely 5-star review. We are so pleased to hear that your appointment was on time and that you found our staff to be friendly. It is especially heart-warming to know that your parents have also had a positive experience since joining our practice. Your feedback is greatly appreciated by our Team. Kind regards, Lakeside Healthcare at Yaxley
-
Review titled Very helpful great practice.
Rated 5 stars out of 5
by Dominic Thomson - Posted on 10 October 2024
After more routine blood tests this morning. I thought I’d leave a review. He was great and always is. The practice as a whole have been brilliant over the years battling various health issues I’ve faced. Always willing to help.
Visited October 2024
Review titled Yaxley Group Practice
Replied on 18 October 2024
Dear Mr Thomson, Thank you so much for your kind review and for taking the time to share your experience. We are truly grateful for your continued trust in our practice and it is wonderful to hear that you’ve found our care consistently helpful over the years. Your feedback means a great deal to us. Kind regards, Lakeside Healthcare at Yaxley
-
Review titled Really good service
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2024
The whole system seems efficient from putting a request into anima to getting a call back then a consultation and follow up treatment and monitoring. Has been very good with professional helpful staff.
Visited October 2024
Review titled Yaxley Group Practice
Replied on 18 October 2024
Dear Patient, Thank you for your wonderful review. We are so pleased to hear that you found the entire process smooth and efficient. Our team strives to provide professional and helpful service at every step and it is great to know we've met your expectations. We truly appreciate your feedback. Kind regards, Lakeside Healthcare at Yaxley