Yaxley Group Practice
Landsdowne Road, Yaxley, Peterborough, Cambridgeshire, PE7 3JLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Yaxley Group Practice.
Reviews
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Review titled Prompt, caring, efficient
Rated 5 stars out of 5
by Teresa Forster - Posted on 01 April 2025
Had a blood test. Practitioner was friendly, welcoming, efficient and I hardly felt a thing. Very pleased.
Visited April 2025
Review titled Yaxley Group Practice
Replied on 16 April 2025
Dear Teresa, Thank you very much for your feedback. We are so pleased to hear you had a positive experience and that the appointment went smoothly. It is lovely to know our team helped you feel comfortable. We will ensure your comments are shared with the entire practice team. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Fantastic friendly service
Rated 5 stars out of 5
by Laura Clayton - Posted on 11 April 2025
Visited today for a well woman over 40 health check - seen on time by a very friendly nurse who provided a comfortable, professional service with lots of great advice given and referral options discussed. This really is a wonderful practice and a breath of fresh air in what must be busy times for all the staff. Keep up the good work, it’s appreciated
Visited April 2025
Review titled Yaxley Group Practice
Replied on 16 April 2025
Dear Laura, Thank you so much for your lovely feedback. We are really pleased to hear that your health check went well and that you felt supported and informed throughout. It is great to know the nurse made you feel comfortable and that the service met your expectations. Your kind words truly mean a lot to the whole team – especially during busy times like these. Thanks again for taking the time to share your experience. It is very much appreciated. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 March 2025
I have been having a dressing changed over the last few weeks. The staff were friendly and helpful and treated me with respect every time.
Visited March 2025
Review titled Yaxley Group Practice
Replied on 16 April 2025
Dear Patient, Thank you so much for your lovely feedback. We are really pleased to hear that you felt well looked after during your visits. Our team always aims to provide friendly and respectful care, so it’s great to know that came across. We will be sure to share your kind words with the entire team. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Exception Service
Rated 5 stars out of 5
by Cher - Posted on 05 March 2025
My experience today with my nurse was very calming. Her attentive nature to be sure you're comfortable & understand the appointment is always of the kindest nature and well informed. A long term nurse that my family appreciate. And always willing to go over and beyond. Keep being amazing. Amazing Dr's & Nurses
Visited March 2025
Review titled Yaxley Group Practice
Replied on 16 April 2025
Dear Cher, Thank you so much for your wonderful feedback. We are delighted to hear about your positive experience and that our nurse helped make your appointment feel calm and reassuring. It means a great deal to know that your family appreciates the care provided and we will gladly pass your kind words on to the team. Thank you again for taking the time to share your experience – it really means a lot to us. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Helpful and quick
Rated 5 stars out of 5
by Anonymous - Posted on 14 March 2025
The gp was great at addressing my request, even though it was for something new they took it on and got a referral done within a day, thank you so much. Anima easy to use and texting messages back and forth very convenient and easy to do
Visited March 2025
Review titled Yaxley Group Practice
Replied on 16 April 2025
Dear Patient, Thank you so much for your kind review. We are really pleased to hear that you found the process smooth and convenient and that your request was handled quickly. It's great to know Anima and the messaging system worked well for you. We will ensure your feedback is shared with the team. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Professional service
Rated 5 stars out of 5
by Anonymous - Posted on 08 February 2025
Over the years trying to find a vain in my arm to give blood has been near impossible. Many attempts, and sometimes many return visits have resulted in a lot of time being wasted. I warned the HCA today it would be difficult and she got it first time. To say I was impressed was an understatement. So professional, well done
Visited February 2025
Review titled Yaxley Group Practice
Replied on 11 February 2025
Dear Patient, Thank you for taking the time to share your feedback. We are so pleased to hear about your positive experience with our HCA. It is fantastic to know she was able to find a vein on the first attempt and make what can often be a challenging process much easier for you. Your kind words about her professionalism mean a great deal and your feedback will be shared with her. Thank you once again for your wonderful feedback! Kind regards, Lakeside Healthcare at Yaxley
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Review titled Fantastic
Rated 5 stars out of 5
by Evelyn Peppercorn - Posted on 31 January 2025
Being a patient who doesn’t like parting with the red stuff was most impressed with nurse I saw this morning.sorry I don’t remember her name but she was excellent.
Visited January 2025
Review titled Yaxley Group Practice
Replied on 06 February 2025
Dear Evelyn, Thank you for taking the time to leave a review. It is wonderful to hear that our nurse made your experience a positive one, especially as we understand how some procedures can be challenging. We will make sure to pass on your feedback to the nursing team – they will be very pleased to know their efforts are appreciated. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 January 2025
Very professional and friendly, wasn't waiting at all, in fact I was in and out before my appointment time.
Visited January 2025
Review titled Yaxley Group Practice
Replied on 06 February 2025
Dear Patient, We are so pleased to hear you had such a smooth and efficient visit to the practice. Thank you for highlighting the professionalism and friendliness of our team – it means a lot to us. We are glad we could make your appointment such a positive experience! Kind regards, Lakeside Healthcare at Yaxley
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Review titled Awesome Health Centre
Rated 5 stars out of 5
by Chris Dann - Posted on 31 January 2025
The staff at Yaxley practice including doctors, nurses, receptionists are incredible. So much pressure yet so much empathy and time for the patient. Still a happy voice at the end of the phone even after being 26th in the queue. Follow up calls from doctors / healthcare assistants to check on patients. I can’t recommend these people enough. From my perspective I would love to be able to say thank you for your patience, professionalism and dedication as I received a call from a Dr tonight at 6.45 pm to make sure I was ok Thank you
Visited January 2025
Review titled Yaxley Group Practice
Replied on 05 February 2025
Dear Chris, Thank you so much for taking the time to share your kind and heartfelt feedback about your experience with us. Your words truly mean a great deal to our entire team. We are so pleased to hear that you felt cared for and supported, even during busy times. It’s always our goal to provide the best possible care, empathy and attention to every patient. Your comments will be shared with the Practice entire team. It’s moments like this that remind us why we do what we do. Thank you once again for your thoughtful words and for recommending us so highly. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2025
I have had superb treatment from start to finish. From a call from a Dr within the hour of me completing an Anima request, tests done at appointment on the Monday morning, to the Dr calling me back at 7pm on a Friday night with the results. Explanation and treatment provided. Thank you.
Visited January 2025
Review titled Yaxley Group Practice
Replied on 06 February 2025
Dear Patient, Thank you for your kind words about your experience with our practice. We are delighted to hear that you received prompt and thorough care. It is always our aim to offer the highest standard of care and your feedback is greatly appreciated. Kind regards, Lakeside Healthcare at Yaxley