Wrafton House Surgery
9-11 Wellfield Road, Hatfield, Hertfordshire, AL10 0BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled good practice
Rated 4 stars out of 5
by Anonymous - Posted on 27 November 2024
I think all the staff are very welcoming and lovely. However the wait before my appointment time was not great as I was seen 40 mins after appointment time
Visited November 2024
Wrafton House Surgery has not yet replied.
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Review titled The nurse is wonderful
Rated 3 stars out of 5
by Anonymous - Posted on 02 November 2024
The nurse I saw for a simple procedure was lovely - she knew I was nervous but calmed me and it went well. She also proactively gave me options and booked another appointment with her for a different issue. And was lovely - really caring and considerate. I cannot sing her praises loud enough.
Visited November 2024
Wrafton House Surgery has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 27 November 2024
Got an appointment on the day. Doctor was brilliant, very thorough and knowledgeable. Appointment was about a sensitive topic and she was professional and helpful.
Visited November 2024
Wrafton House Surgery has not yet replied.
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Review titled Made you feel very at ease with the situation you were in
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
Lovely staff very clean and efficient the receptionist was very polite and helpful and it’s a good thing to have a late doctor surgery open for all the people that work late
Visited November 2024
Wrafton House Surgery has not yet replied.
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Review titled Great Practice and Very Professional
Rated 5 stars out of 5
by Adrian King - Posted on 21 November 2024
Back in May/June 2024 I had to attend the practice for a daily dressing change. The practice nurse noticed a mole on my arm she suggested I should get checked out. It turned out to be a malignant Melanoma. The resulting biopsy revealed it was stage 1 skin cancer. So it has been caught early. But it was the diligence and professional attention to detail by the practice that is second to none. Cannot praise enough, thankyou.
Visited November 2024
Wrafton House Surgery has not yet replied.
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Review titled Fantastic service!
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2024
All staff at the practice were kind and welcoming upon my arrival and that continued throughout my visit. I was there for my annual flu jab and the nurse that did it was very reassuring and made sure to explain how it would be done and what to watch out for after.
Visited November 2024
Wrafton House Surgery has not yet replied.
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Review titled Good Practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 November 2024
As a type 1 diabetic I see a practice nurse every 6 months for blood pressure check, weight checks. Annually have feet checks. Saw a practice nurse today, she was very supportive and gave good advice and help on managing my condition. I must say that since my diagnosis I have had nothing but help and support. If a question can’t be answered at the time the nurses call you later. I have not experienced anything negative in all the years I have been with the practice.
Visited November 2024
Wrafton House Surgery has not yet replied.
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Review titled Amazing doctor
Rated 5 stars out of 5
by Anonymous - Posted on 27 November 2024
I went to the surgery today, the reception staff were great as always and got me an emergency appointment with the doctor. I got to see a doctor within half hour of walking through the door. The doctor went above and beyond for me. Took time to check my keytones and listen to my chest throughly. She then gave me a nebuliser to do in surgery which instantly made me feel a little better. I have seen this doctor a few times and every time I have seen her I have felt that she cares a lot and she always very through and friendly. I would never go to any other doctors practice. This is definitely the best doctors practice out there
Visited November 2024
Wrafton House Surgery has not yet replied.
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Review titled Excellent patient care
Rated 5 stars out of 5
by Georgina Cooper-Patel - Posted on 31 October 2024
The nurse I saw today was extremely kind in her dealings with me. She was friendly and professional, putting me at ease which when having a smear is extremely important. She is a credit to your practice.
Visited October 2024
Wrafton House Surgery has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Jenny - Posted on 29 October 2024
The nurse was very friendly and extremely helpful. I appreciate too the new telephone phone back function.
Visited October 2024
Wrafton House Surgery has not yet replied.