Wrafton House Surgery
9-11 Wellfield Road, Hatfield, Hertfordshire, AL10 0BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant Surgery
Rated 5 stars out of 5
by Samantha Wood - Posted on 08 April 2025
Really impressed with the appointment booking, if the lines are busy, the call back service saves times being on hold. Lovely reception staff, helpful and smiley. Things move quickly at this surgery in terms of blood tests etc.... In depth asthma review was really informative and helpful, the practice nurse was lovely.
Visited April 2025
Review titled Wrafton House Surgery
Replied on 09 April 2025
Dear Samantha, Thank you for your lovely feedback! We're so pleased you found our call-back service helpful and had a great experience with our reception team and practice nurse. It's great to hear the asthma review was informative too. I'll be sure to share your kind words with the team. Best wishes, Management
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Review titled Good surgery
Rated 5 stars out of 5
by Anne Cunningham - Posted on 29 April 2025
Been to doctors today and feel as if I have been listened to and feel much better . My symptoms were explained to me and felt much better after seeing doctor today
Visited April 2025
Wrafton House Surgery has not yet replied.
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Review titled Very helpful and friendly
Rated 5 stars out of 5
by Mr Paul maw - Posted on 09 April 2025
Very helpful and informative , friendly and useful information that was given which gives me time to explore
Visited April 2025
Wrafton House Surgery has not yet replied.
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Review titled Very good surgery
Rated 4 stars out of 5
by Susan Murray - Posted on 15 April 2025
I was at the surgery today to receive my Covid vaccination. It was done very kindly and professionally by a practice nurse and I did not have to wait long, in fact I was seen early. I was very impressed.
Visited April 2025
Wrafton House Surgery has not yet replied.
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Review titled A very caring & professional nurse
Rated 5 stars out of 5
by Paul Sloan - Posted on 15 April 2025
As normal, I received excellent treatment today from the Nurse. She is very professional & is a caring lady. I am always pleased to have her in attendance for my treatment.
Visited April 2025
Wrafton House Surgery has not yet replied.
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Review titled Nice place and great staff
Rated 5 stars out of 5
by Cynthia Fall - Posted on 09 April 2025
Quick and easy check in and the nurse was absolutely amazing. I will definitely recommend to other people.
Visited April 2025
Wrafton House Surgery has not yet replied.
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Review titled Very swift and caring service
Rated 5 stars out of 5
by DERRICK - Posted on 29 April 2025
Very swift! The doctor was very attentive and took the time to listen to all my concerns without rushing. She made me feel at ease and explained everything clearly. The appointment was on time, and I felt genuinely cared for throughout.
Visited April 2025
Wrafton House Surgery has not yet replied.
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Review titled Baby Clinic
Rated 5 stars out of 5
by Anonymous - Posted on 01 April 2025
The staff were very friendly and helpful. They are organised in such a way that l was served on the right time
Visited April 2025
Review titled Wrafton House Surgery
Replied on 04 April 2025
Dear Patient, Thank you for your positive feedback, I will be sure to pass this on to our nursing team. Kind Regards, Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 March 2025
Booking was extremely easy, the callback system was very helpful. I got an evening appointment which suited due to working my hours. I was seen on time. The doctor was reassuring and put me at ease. Can’t fault my experience at all
Visited March 2025
Review titled Wrafton House Surgery
Replied on 09 April 2025
Dear Patient, Thank you for your lovely feedback. I'm glad the callback system and evening appointment worked well for you, and that you felt reassured during your visit. I’ll be sure to share your kind comments with the team. Best wishes, Management team
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Review titled Great treatment
Rated 5 stars out of 5
by M Walker - Posted on 28 March 2025
The nurse was caring and friendly and gave great advice - signposting me to a local walking group which I have registered with. I had my first walk with them this morning. It was a highly worthwhile interaction with the nurse and quite uplifting
Visited March 2025
Review titled Wrafton House Surgery
Replied on 09 April 2025
Dear Michelle, Thank you for your lovely feedback. I’m so glad to hear the nurse’s support made a positive impact and that you’ve already joined the walking group—that’s wonderful! I’ll be sure to share your comments with the team. Best wishes, Management team