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Woodside Surgery

6 High Street, Loftus, Saltburn-by-the-Sea, Cleveland, TS13 4HW

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Woodside Surgery.


Reviews

Displaying 1 to 4 of 4

  1. Review titled Refuses to see patients

    by Anonymous - Posted on 11 February 2025

    So after phoning at 8am to get a telephone appointment for my husband as due to mental health reasons my husband struggles to attend for face to face appointments and the gp is aware of this. I confirmed 3 times on the phone which number to phone as my husbands was no longer in use. The phone call was for this afternoon at some point so at around 16:15 we phoned back to ensure the appointment still stood to find that the gp in question had ignored the the message regarding the correct number to phone so the receptionist very kindly requested a phone back which the gp refused to do meaning my husband is being scrutinised for a fault that they made which I find disgusting so now we have to wait another day for no doubt the same issue to happen. I don't care but this has occured on more than today's occasion.

    Visited February 2025

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    Woodside Surgery has not yet replied.


  2. Review titled No attention to detail when it matters

    by Claire Hepburn - Posted on 15 April 2024

    As it is impossible to get an appointment at this surgery during the day I booked an out of hours appointment. When asked what it was for I said the Menopause and a lump I have found in my breast. I was given an appointment in Guisborough at 20:35 the following Thursday. On that appointment the doctor asked what he could do for me. I said there were two issues. He stopped me and said the appointment was for one issue only. I was gob smacked. I asked which he thought was more important, my suicidal thoughts due to menopause or the lump I have found in my right breast. This appointment caused me so much upset all because the receptionist did not book me a double appointment. I was told I would be referred for a scan. Today I have received a letter telling me I have a phone/video appointment on April 22nd at 1am in the morning. No information on if they call me or I call them or how I do the video call. Totally confusing. I called the breast clinic and they said I should not have been sent that letter. It was the surgery making me a referral. More unnecessary confusion and upset caused at what is already a very difficult time.

    Visited April 2024

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    Woodside Surgery has not yet replied.


  3. Review titled Holiday health check

    Rated 5 stars out of 5

    by P. Newell - Posted on 12 December 2023

    Fast response to online query about inoculations for upcoming holiday with prompt appointment. Very impressed with the fast and friendly service.

    Visited December 2023

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    Woodside Surgery has not yet replied.


  4. Review titled Very efficient and professional

    Rated 4 stars out of 5

    by Anonymous - Posted on 22 June 2023

    Rang at 8am for a moderately urgent issue. Obtained a same day appointment with nurse practitioner. Comprehensive consultation. Hopefully all sorted, but if not, lots of advice given. Very impressed.

    Visited June 2023

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    Woodside Surgery has not yet replied.