Woodlea House Surgery
2A Bradpole Road, Strouden Park, Bournemouth, BH8 9NXContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Woodlea House Surgery.
Reviews
-
Review titled A Excellent Practice
Rated 5 stars out of 5
by George Giles - Posted on 05 October 2024
The practice at Woodlea House is second to none. The best we have ever had. From reception to the Medical Staff. From Covid to Flu jabs they could not be faulted. A very big thanks for booking us in earlier For the Flu and Covid jabs.
Visited October 2024
Review titled Woodlea House Surgery
Replied on 08 October 2024
Dear Mr Giles. Thank you for your positive feedback. I shall be sure to pass this onto the team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
-
Review titled Efficient
Rated 4 stars out of 5
by Anne - Posted on 05 October 2024
Attended flu and Covid vaccination this morning. Well organised, thank you. Have received good service for monitoring my blood pressure and guidance for pre diabetics with recommendation for a course two years ago which was helpful. Have lost two stones.
Visited October 2024
Review titled Woodlea House Surgery
Replied on 08 October 2024
Dear Anne. Thank you for your positive feedback. I shall be sure to pass this onto the team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
-
Review titled Very efficient
Rated 5 stars out of 5
by Dave W - Posted on 05 October 2024
This was for the combined flu, Covid jab. The process from booking to jab was very efficient, trouble free and friendly.
Visited October 2024
Review titled Woodlea House Surgery
Replied on 08 October 2024
Dear Sir. Thank you for your positive feedback. I shall be sure to pass this onto the team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2024
Took a while to get an appointment 2 months ago , but once I saw doctor I've experienced a great service and they always keep in touch through phone calls to help with condition & that medication is going all OK
Visited August 2024
Review titled Woodlea House Surgery
Replied on 06 August 2024
Dear Patient. Thank you for your positive feedback. I will be sure to pass this on to the surgery team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
-
Review titled Most unhelpful doctor ever.
Rated 1 star out of 5
by Anonymous - Posted on 09 August 2024
After trying multiple times to get an appointment with a doctor, I had a phone call. I felt like the doctor was not considering my feelings, nor gave advice on my issue. When I explained my concerns, she told me to go buy my own over the counter medicine/ cream. I explained I had already tried them twice plus bought the test to ensure I was treating the correct issue. And the issue persisted, so I had no choice but to ask the GP. Nearly £80 is a lot of money to spend, she did not understand that. But told me she would not prescribe anything to me as I can buy it over the counter. She also gave me no advice on how to clear up symptoms or at least make myself more comfortable. This is something that has affected me, and restricted the things I can do.. and I felt as if she couldn’t wait to get me off the phone. Very disappointed. I have always been with this GP surgery, but the lack of patient care has become a joke.
Visited August 2024
Review titled Woodlea House Surgery
Replied on 13 August 2024
Dear Patient. Thank you for your feedback. Should you wish to discuss this matter further please email patientservices.scmg@dorsetgp.nhs.uk. Kind Regards Carla Watts Communication and Complaints
-
Review titled Great Doctor
Rated 5 stars out of 5
by Mary - Posted on 20 August 2024
On my visit to Woodlea House Surgery, I found logging on to the computer very simple and effective. I was seen by a dr who made me feel very relaxed, and came across as being very professional, listening to what I had to say, and giving me plenty of time, I certainly had confidence in him. My problem was dealt with quickly and efficiently. This is why I give five stars ⭐️ Thank you !
Visited August 2024
Review titled Woodlea House Surgery
Replied on 20 August 2024
Dear Mary. Thank you for your positive feedback. I shall be sure to pass this onto the team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
-
Review titled Excellent practice
Rated 5 stars out of 5
by George Giles - Posted on 11 July 2024
This practice is excellent it cannot be faulted. There is not one person of the practice that I would not want to be seen by. Regarding my recent visit I cannot thank all the staff enough for the very professional way my wife’s prescription was Handled. The lady on reception today pm. deserves a special mention for the way she handled my request for the prescription. A very big thank you to all the staff. George Giles
Visited July 2024
Review titled Woodlea House Surgery
Replied on 16 July 2024
Dear Mr Giles. Thank you for your positive feedback. I will ensure that this feedback is passed on to the surgery team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk
-
Review titled Good service
Rated 5 stars out of 5
by Paul Gilliver - Posted on 16 July 2024
I was recently diagnosed as pre-diabetic, following a routine blood test. Had a very helpful telephone consultation with a doctor today to explain what that meant, the follow up procedures and what I need to do to remedy the situation. Great service, as always
Visited July 2024
Review titled Woodlea House Surgery
Replied on 16 July 2024
Dear Mr Gilliver. Thank you for your positive feedback. I will ensure this feedback is passed onto the surgery. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
-
Review titled Very helpful patient doctor
Rated 4 stars out of 5
by Anonymous - Posted on 07 June 2024
I haven't seen a doctor for a good few years or since woodlea surgery went to bradpole road, my doctor was extremely supportive & helpful & fully understood my health issues . The only bad thing is it took me over a week to make an appointment ,& when I eventually got through I was told I couldn't get an appointment for 3 weeks , so I tried again the following morning @ 8.30 am only to wait 30 minutes again to get through , we were told when woodlea surgery joined strouden nothing would change but getting an appointment is absolutely terrible . Please help to make this a better system as it causes extreme stress for patients
Visited June 2024
Review titled Woodlea House Surgery
Replied on 11 June 2024
Dear Patient. Thank you for your feedback. Should you wish to discuss this matter further please email patientservices.scmg@dorsetgp.nhs.uk. Kind Regards Carla Watts Communication and Complaints
-
Review titled Extremely helpful
Rated 5 stars out of 5
by Sally - Posted on 17 June 2024
Recently I have had to ask for the surgery’s help regarding my osteoarthritis The y have arranged my prescriptions ,face to face or phone consultations with the doctors ,sent referrals to the hospital and every one at the surgery has been very helpful
Visited June 2024
Review titled Woodlea House Surgery
Replied on 18 June 2024
Dear Sally. Thank you for your positive feedback. I shall be sure to pass this on to the surgery team. Kind Regards Carla Watts Communication and Complaints