Windermere Medical Centre
Windermere Avenue, St. Helens, WA11 7AFContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Windermere Medical Centre.
Reviews
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Review titled Trouble Free Experience
Rated 4 stars out of 5
by Malcolm Hall - Posted on 17 May 2024
Seems impossible to get an appointment within a few days (the earliest was 7 days from my telephone call) but otherwise a timely, professional consultation with a definite outcome relevant to my condition.
Visited May 2024
Review titled Windermere Medical Centre
Replied on 28 May 2024
Thank you so much for taking the time to leave this review, we are constantly reviewing our services, I am sorry that you was unable to get an appointment sooner than 7 days. We are currently piloting a new scheme The Urgent Care Hub. This will enable us to offer more on the day appointments for patients who need to be seen the same day. Hopefully this might help with the waiting times to see a GP, the service will be monitored and reviewed regularly. Kind Regards
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Review titled Great surgery, they actually care about you
Rated 5 stars out of 5
by Lauren - Posted on 01 June 2024
I would recommend this surgery as they actually care about their patients well the doctors I’ve seen they never turn you away they will always try to help find out what is wrong with you or your child. My baby has had problems since being born & I was at my wits end, one doctor referred me to the hospital for my baby to be checked out and once nothing was done here I returned to the surgery after 2 hospital visits & 6 trips to the doctors, one doctor finally prescribed him with special milk as everything else was trialled. My baby is like a different baby now he’s finally happy & its thanks to this surgery, & I’m finally getting a little more sleep! Also the receptionists will always try to help & try to fit you in if it’s for your young child & you are really concerned.
Visited May 2024
Review titled Windermere Medical Centre
Replied on 03 June 2024
Hi Lauren Thank you for your lovely feedback, I will pass this on to the rest of the team. Kind Regards Windermere Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Anthony powell - Posted on 12 April 2024
Receptionist and doctor was very friendly and explained next steps very clear. I have been with this practice long time and don't plan on leaving .
Visited April 2024
Review titled Windermere Medical Centre
Replied on 28 May 2024
Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff!
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Review titled Great practice
Rated 5 stars out of 5
by Liz aspinall - Posted on 21 April 2024
Last visit was good. Gp took my concerns seriously. Listened to what i had to say. My app ran over but he made another for me to continue discussion and arrange some test. Good GP
Visited April 2024
Review titled Windermere Medical Centre
Replied on 28 May 2024
Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff!
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Review titled Great experience
Rated 5 stars out of 5
by Cristian Gabriel Ionisoara - Posted on 21 March 2024
Without appointment, sorted out my problem in less than 20 minutes. I had to have x-rays done to my lungs Great!
Visited March 2024
Review titled Windermere Medical Centre
Replied on 28 May 2024
Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff!
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Review titled Fantastic practice
Rated 5 stars out of 5
by Liz aspinall - Posted on 27 March 2024
Whatever time i have gp appt tge staff make me feel welcome and are very helpful if i need to ask a question. The gp is great always listens to what i have to say. Nurse was very nice on my last visit. As was nurse practicioner on my first visit
Visited March 2024
Review titled Windermere Medical Centre
Replied on 28 May 2024
Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff!
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Review titled First time appointment
Rated 4 stars out of 5
by Anonymous - Posted on 31 March 2024
First ever appointment at Windermere Medical Centre. Was quick and easy to book an appointment online. Dr. was really helpful and easy to talk to I am very pleased with the service :-)
Visited March 2024
Review titled Windermere Medical Centre
Replied on 28 May 2024
Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff!
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 March 2024
Doctor and staff extremely professional and knowledgeable. They were kind and considerate throughout. Well done
Visited March 2024
Review titled Windermere Medical Centre
Replied on 28 May 2024
Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff!
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Review titled Professional
Rated 5 stars out of 5
by Graham Chadwick - Posted on 28 March 2024
I was seen on time everything was carried out in a relaxed and professional atmosphere. My problem was sorted out and I am satisfied with the outcome.
Visited March 2024
Review titled Windermere Medical Centre
Replied on 28 May 2024
Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff!
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Review titled Great service as usual
Rated 5 stars out of 5
by Anonymous - Posted on 02 March 2024
Rang up for an appointment last week & got one for the following Tuesday. Saw the doctor, very sympathetic, he changed my meds & got me to make an appointment with a nurse. I would recommend this surgery, the doctors are excellent as are the nurses & the reception staff are very professional
Visited February 2024
Review titled Windermere Medical Centre
Replied on 28 May 2024
Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff!