Windermere Medical Centre
Windermere Avenue, St. Helens, WA11 7AFContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Windermere Medical Centre.
Reviews
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Review titled Great doctors that actually listen
Rated 5 stars out of 5
by Gareth Evans - Posted on 20 September 2024
Going back several times for advice and being listened to and given decent advice after getting nowhere with the walk in or the on call doctors was just what was needed, explained more than the hospital did and told me which warning signs to watch out for , very much like these doctors and would recommend highly
Visited August 2024
Review titled Windermere Medical Centre
Replied on 05 November 2024
Hi Gareth Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the GP and rest of the practice staff Kind Regards Gillian Bamber Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2024
Care of any concerns I have. Always ready to help me with what I tell them. Quick to investigate as to what is happening with me. Eg.bloodtest,scan, x-ray etc etc.i honestly can't complain about any negative at Windermere. You get respect. You get listened to. Your opinion matters and things will be explained to you
Visited August 2024
Review titled Windermere Medical Centre
Replied on 22 August 2024
Dear Patient Thank you for taking the time to leave feedback. I am so happy to hear you have had a good experience with us. I will pass your comments on to the rest of the team Kind Regards G Bamber Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Christine Douras - Posted on 28 July 2024
My recent experience to see my GP was a very positive experience. I was treated with respect and listened to. I worry about going sometimes because I think my medical needs are trivial. I was made to feel reassured and I was offered exrays and and a change in medication.
Visited July 2024
Review titled Windermere Medical Centre
Replied on 29 July 2024
Dear Christine Thank you for your lovely feedback, I am glad you found your experience a positive one. Please don't worry how trivial you may feel your medical needs are, we are here to help you no matter how small you may think your problem is. I will pass your review on to the rest of the team. Kind Regards Windermere Medical Centre
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Review titled Great practice
Rated 4 stars out of 5
by Cristina - Posted on 14 June 2024
Wonderful experience. I am so happy to recommend to others people. The way the doctor took time to find solutions to the problem to my son was awesome. For this reason you see how he explains every thing to us. Thanks very much.
Visited June 2024
Review titled Windermere Medical Centre
Replied on 04 July 2024
Hi Cristina Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Kind Regards
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Review titled Amazing doctors and support staff
Rated 5 stars out of 5
by Laura - Posted on 04 July 2024
Dr I ve seen was very kind and keen to listen to my concerns, didn't rush me and took every concern really seriously. Reception is amazing, always on the spot. I ve previously been registered with other GP practices and nowhere I received the level of care I had at Windermere. Everyone is doing the best.
Visited June 2024
Review titled Windermere Medical Centre
Replied on 04 July 2024
Hi Laura Thank you so much for taking the time to leave this lovely review. I will be sure to pass your kind words on to the rest of the practice staff. Kind Regards
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Review titled Superb practice
Rated 5 stars out of 5
by R.Andrew - Posted on 06 June 2024
I can really truly say my visit experience was way beyond my expectation since was the first time a Dr explained things to me to my understanding. I couldn't stop talking about it afterwards @ home 👍🏾
Visited June 2024
Review titled Windermere Medical Centre
Replied on 07 June 2024
Dear Mr Andrew Thank you you for your lovely feedback, I will pass this on to the rest of the team Many Thanks
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 07 September 2024
Everything went well, no problems The nurse was very nice she was Quite concerned about my welfare even though she was leaving the practice that day?
Visited June 2024
Review titled Windermere Medical Centre
Replied on 09 September 2024
Dear Anonymous Thank you for taking the time to leave us your feedback. I am happy everything went well, I will pass your lovely review onto the rest of the team Kind Regards Gillian Bamber Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Charlene Graham - Posted on 16 May 2024
I attended my appointment Reception staff where very walm and welcoming and also greeted patients quickly and most of all in a respectful manner. Waiting times where also really good. My appointment was exactly at my allocated time slot. The GP who I saw was also very helpful, and most of all provided great care and avice. I would 100% reccomend Windamere medical centre to any patients that are actively looking to join new GP Surgery. I have been at this practice for over 17 years moved house, and I am still happy travel due to the consistency and excellent service and care they provide to there patients.
Visited May 2024
Review titled Windermere Medical Centre
Replied on 28 May 2024
Dear Charlene Thank you for your lovely review of the practice, I will pass this on to the other members of staff. Many Thanks
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2024
The practice was very efficient when I had to change my old practice due to boundary changes. It only took 3 days to complete.
Visited May 2024
Review titled Windermere Medical Centre
Replied on 28 May 2024
Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff!
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Review titled Unsure
Rated 3 stars out of 5
by Anonymous - Posted on 29 May 2024
Didn't feel completely listened to. Was repeatedly misgendered although u stated my pronouns more than once
Visited May 2024
Review titled Windermere Medical Centre
Replied on 29 May 2024
I am sorry to hear that you feel you was not listened to. Please can I ask you contact us and provide us with more information so i can look into this for you. Kind Regards Gillian Bamber Practice Manager