Windermere Medical Centre
Windermere Avenue, St. Helens, WA11 7AFContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Windermere Medical Centre.
Reviews
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Review titled Requires training
Rated 3 stars out of 5
by Paul Seddon - Posted on 14 February 2025
Latest visit was difficult , the doctor didn’t understand my requirement which then needed 2 phone calls and a return visit to the surgery to solve it.
Visited February 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
Dear Patient, I am sorry to hear you had a difficult visit to the practice. Please contact the surgery directly to investigate this further should you wish to do so. Kind regards, Windermere Medical Centre.
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Review titled Excellent Service
Rated 3 stars out of 5
by Anonymous - Posted on 08 February 2025
Received excellent service - fitted me in with an appointment at short notice - Receptionist polite & helpful & couldn't fault the doctor 🤗 Do an outstanding job even with the pressures of the NHS
Visited February 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
We are pleased to hear you received excellent care and thank you for providing feedback. Kind Regards, Windemere Medical Centre.
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2025
The staff are amazing when it comes to listening and trying to understand the issues of the patients to get them the best health care. They helped me with my new medication and referrals to pain clinic and spinal specialists
Visited January 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
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Review titled A Trouble Free Experience
Rated 5 stars out of 5
by Joan Hall - Posted on 19 January 2025
From telephoning for an appointment to being seen by the GP this was a trouble free experience from start to finish.
Visited January 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 December 2024
Staff friendly and welcoming. Doctor actually listened to what I said and was very thorough when it came to getting answers. He put my mind at ease. Highly recommended.
Visited December 2024
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
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Review titled The receptionist are so polite and doctors
Rated 5 stars out of 5
by Karen - Posted on 25 December 2024
I'm new to this practice and ive been once the receptionists were very good with me I wasn't well that day seen doctor straight away they seem very understanding aswell of my situation
Visited December 2024
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
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Review titled Very good doctor
Rated 4 stars out of 5
by Anonymous - Posted on 06 December 2024
Took the time to listen. Very thorough. I didn’t get the feeling that I was being rushed. Made me feel at ease.
Visited December 2024
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
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Review titled Great experience
Rated 5 stars out of 5
by Carole - Posted on 29 December 2024
Really good doctors at the medical centre. Very kind and caring. I was so pleased my blood tests came back the same day and the doctor gave me a call. Made me feel at ease and cared for.
Visited December 2024
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
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Review titled Wonderful practice
Rated 5 stars out of 5
by CHRISTINE Fry - Posted on 06 November 2024
Lovely attitudes on all staff they cannot do enough for you and the Doctor was like talking to family really really nice person
Visited November 2024
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
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Review titled Great service.
Rated 5 stars out of 5
by Darren Martland - Posted on 27 October 2024
The receptionist was friendly and welcoming. I saw the GP on time. He listened, asked relevant questions and conducted necessary examinations, explaining what he was doing and why. Dt he GP provided an immediate prescription for medication and a referral for appropriate blood tests. He explained the possible next steps, dependent on the outcome of the tests. The GP was very extremely personable, taking time to ask questions and explain the next steps, and providing reassurance. Darren Martland.
Visited October 2024
Review titled Windermere Medical Centre
Replied on 05 November 2024
Dear Mr Martland Thank you for taking the time to leave us a a lovely review, i will sure pass this on to the GP. Kind Regards Gillian Bamber Windermere Medical Centre