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Windermere Medical Centre

Windermere Avenue, St. Helens, WA11 7AF

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Windermere Medical Centre.


Reviews

Displaying 1 to 10 of 52

  1. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 26 April 2025

    Staff are lovely and give a nice atmosphere - even held a spot open for me when i had to nip home to get my daughters red book! Couldnt be more helpful!

    Visited April 2025

    Report as unsuitable

    Windermere Medical Centre has not yet replied.


  2. Review titled Excellent service

    Rated 5 stars out of 5

    by Dawn Conneely - Posted on 30 April 2025

    I recently moved to the area and had issues in past trying to get appointments or see a doctor face to face, not with this surgery! I have rang for appointments and got one easily. I have now been promptly referred for further tests which have not happened in my last practice, the doctor took his time and chatted to me about all my concerns without rushing me out the door. Very happy with the service I have received.

    Visited April 2025

    Report as unsuitable

    Windermere Medical Centre has not yet replied.


  3. Review titled Doctor very attentive

    Rated 4 stars out of 5

    by Julie - Posted on 23 April 2025

    The ladies on reception were very polite and friendly. Waiting time minimal. I felt like my doctor really listened and was very gentle and approachable. Did not feel rushed and was impressed that he sent me for further tests rather than fobbing me off

    Visited April 2025

    Report as unsuitable

    Windermere Medical Centre has not yet replied.


  4. Review titled Never on time and no communication

    Rated 1 star out of 5

    by Cath Lee - Posted on 20 March 2025

    2.30pm appt yesterday. 5 sat in waiting area. I checked in and specifically asked if the doctor was on time. Receptionist said no. I asked how much of a delay, minimum 30 minutes. Had I not asked I would have sat down like a fool and lost an hour!

    Visited March 2025

    Report as unsuitable

    Windermere Medical Centre has not yet replied.


  5. Review titled Caring practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 27 March 2025

    Pleasant, helpful receptionist. The GP was caring, listening to my concerns. Took his time to explain what he was going to do. Went through the prescription so that I understood what each item was for and for how long. Lovely manner with my learning disabled son throughout the appointment, who felt comfortable and at ease throughout the appointment.

    Visited March 2025

    Report as unsuitable

    Windermere Medical Centre has not yet replied.


  6. Review titled Great

    Rated 5 stars out of 5

    by Anonymous - Posted on 01 April 2025

    Fab service as always from contacting via Patchs to getting a follow up phone call and booking my appointment , always friendly professional and compassionate, always able to adapt to different circumstances and patients specific needs

    Visited March 2025

    Report as unsuitable

    Windermere Medical Centre has not yet replied.


  7. Review titled Great practice

    Rated 4 stars out of 5

    by Anonymous - Posted on 06 March 2025

    I paid a visit to this practice and could not have been happier with the G.P.,He made me feel welcome answering my questions thoroughly in terminology anyone would understand. I thought after leaving that I had never met this G.P. but he was open and honest, not bad when you consider he is a locum and may only be there for a couple of months.

    Visited March 2025

    Report as unsuitable

    Review titled Windermere Medical Centre

    Replied on 06 March 2025

    Thank you for your feedback. We are pleased to hear you received a positive experience when attending the practice. Kind regards, Windermere Medical Centre.

    Report as unsuitable


  8. Review titled Good service

    Rated 5 stars out of 5

    by Anonymous - Posted on 09 March 2025

    The Dr was helpful & I was treated with respect & dignity throughout the appointment. He was friendly & listened well.

    Visited March 2025

    Report as unsuitable

    Review titled Windermere Medical Centre

    Replied on 10 March 2025

    Thank you for your feedback. This will be shared with the team and GP. Your feedback is appreciated and we are pleased to hear you had a positive experience. Kind regards, Windermere medical centre.

    Report as unsuitable


  9. Review titled Efficient, caring, professional

    Rated 5 stars out of 5

    by Joe Butterworth - Posted on 18 February 2025

    All staff, from the receptionist, telephonist to the medical professional were efficient are caring. Can’t praise them highly enough. This was specifically about my appointment on 17th February 2025 but it is equally appropriate to earlier appointments.

    Visited February 2025

    Report as unsuitable

    Review titled Windermere Medical Centre

    Replied on 04 March 2025

    Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.

    Report as unsuitable


  10. Review titled GP Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 28 February 2025

    Very good experience with GP Very thorough examination,doctor listened and acted on information given. Very satisfied with this appointment

    Visited February 2025

    Report as unsuitable

    Review titled Windermere Medical Centre

    Replied on 04 March 2025

    Thank you for taking the time to provide feedback. Your comments are appreciated, and we are pleased to know that you received a positive experience when attending the practice. Kind regards, Windermere Medical Centre.

    Report as unsuitable