West Lodge Surgery
New Street, Farsley, Pudsey, LS28 5DLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about West Lodge Surgery.
Reviews
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Review titled Good practice
Rated 5 stars out of 5
by Lorna Sykes - Posted on 01 May 2025
The Gp’s I have seen lately listen to what have to say.The lady I spoke today was very kind and helpful.
Visited May 2025
West Lodge Surgery has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by J Rhodes - Posted on 03 April 2025
Had no problem with practice treated me well when had to attend good at getting results back to you so no problem at all
Visited April 2025
Review titled West Lodge Surgery
Replied on 09 April 2025
Thank you for the review. We really appreciate your feedback and look to continuously improve our service to our patients. WLFP
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Review titled Efficient and thorough
Rated 5 stars out of 5
by Derek Greenwood - Posted on 09 April 2025
The doctor was thorough in her assessment and listened to what I was saying. Is contacting the hospital specialist to inform them of the diagnosis to make sure everyone is aware of her diagnosis and what treatment is needed. Receptionist made sure I had blood test within timescale.
Visited April 2025
Review titled West Lodge Surgery
Replied on 09 April 2025
Thanks, Derek! We appreciate your feedback and look to continuously improve our service to our patients. WLFP
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Review titled Lovely receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 30 April 2025
I spoke with a receptionist today (30th April) at 16.42 and she was really warm and receptive. She was very helpful and didn't have the usual "computer says no" or "I really don't want to be here" attitude that most of the others have. A little bit of understanding and customer service goes a very long way. Keep up the good work!
Visited April 2025
West Lodge Surgery has not yet replied.
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Review titled Appointment
Rated 4 stars out of 5
by Sharon Elsworth - Posted on 17 April 2025
It's taken me 4 morning to get through but today I did . Lovely kind receptionist asked questions that needed answering about me. Got me a appointment with in 30 mins. Thank you so much I will hopefully have a good Easter . Hope you all do too.
Visited April 2025
Review titled West Lodge Surgery
Replied on 29 April 2025
Thank you, Sharon! We really appreciate your feedback; thank you for taking the time to leave a review. WLFP
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Review titled Good practice
Rated 5 stars out of 5
by T Williamson - Posted on 07 May 2025
Entering the practice, the reception staff are very welcoming, friendly & helpful. Waiting room time was not very long for my appointment. The GP I had my appointment with, took the time to listen to me, not making me feel rushed, gave me medication & referred me to healthy minds services , which could help me. The whole experience with reception staff, GP also nurse as I needed some blood tests taken, was great & I was very happy with the services I received, much appreciated. West lodge keep up the good work & thank you very much.
Visited April 2025
West Lodge Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Kate Hoggard - Posted on 30 April 2025
My dealings with the surgery have always been friendly and helpful. Yes there are issues with the number of people who need appointments and the number of appointments available across England but this surgery and the reception staff do an amazing job with what they can. I got an appointment today from the phone appointment service and the receptionist was brilliant.
Visited April 2025
West Lodge Surgery has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2025
Dealing with West Lodge Surgery today was amazing. The reception staff were incredibly helpful. Thanks so much.
Visited April 2025
Review titled West Lodge Surgery
Replied on 29 April 2025
Thank you for taking the time to leave a review. We really appreciate your feedback and look to continuously improve our service to our patients. WLFP
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Review titled Difficulty with appointments
Rated 4 stars out of 5
by Lynne Wood - Posted on 29 April 2025
It’s very difficult to get appointments but receptionist today was very helpful on the second day of trying to get an appointment and eventually getting through by phone at 08.09
Visited April 2025
Review titled West Lodge Surgery
Replied on 29 April 2025
Hi Lynne, We really appreciate your feedback and look to continuously improve our service to our patients. WLFP
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Review titled Fab nurse
Rated 5 stars out of 5
by Leah - Posted on 06 March 2025
The nurse I had today made me feel so comfortable in my treatment, really put my mind at rest. I have been with west lodge since I was a bay and I will never change, the practice itself is very clean and well kept and the staff are also very nice
Visited March 2025
Review titled West Lodge Surgery
Replied on 13 March 2025
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.