Waterloo Medical Centre
178 Waterloo Road, Blackpool, Lancashire, FY4 3ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgusting and poor service
Rated 1 star out of 5
by Anonymous - Posted on 05 May 2025
If you can issues a zero then I would! Told to be given a call 9:30- 10 never happend went up and told be with in hour never happend. Spoke to practice manager who initially thought speaking in foyer was ok so had to say not private area. Then to be told I need to.fill in more forms for linkage key not available to print online and take up so that another two trips. (Collect and take back) Then got a call back to say dr rang at 9:30 but both my numbers was available and working so it affect load rubbish they never tried to call. Would not recommend so far not impressed. Will be taking this to healthboard This really is disappointing and appalling
Visited April 2025
Review titled Waterloo Medical Centre
Replied on 06 May 2025
Dear Patient, Thank you for sharing your feedback. We want you to know we take all patients concerns seriously - whether they are submitted anonymously or direct. While we are unable to follow up with you personally due to the anonymous nature of the review, please be assured that we are actively reviewing the issues raised to determine what steps may be needed to improve our care and services. Our goal is to provide every patient with respectful, high-quality care, and your input is essential in helping us meet that standard. We welcome you to contact the Practice Manager to discuss and address your concerns in more detail. Thank you again for bringing this to our attention.
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Review titled Great Practice
Rated 5 stars out of 5
by Barbara Lawrence - Posted on 07 August 2024
I find if I am patient when ringing for an appointment. I usually am given one. If by chance there are none left and it’s an urgent issue eg respiratory problems I’m told the doctor will call me. The GPs are all top notch as are the nurses and I find that the receptionist team are very kind.
Visited July 2024
Waterloo Medical Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2024
I had a recent injury. I was given appointment with the practice physiotherapist. He helped a great deal and I was glad it also took work of the doctor. Appointments are hard to get sometimes but having spoken to friends re their experiences at their practices I am convinced Waterloo is streets ahead of other surgeries both in accessibility and quality of GPs. The nurses are also clearly top quality. Well done to all.
Visited February 2024
Waterloo Medical Centre has not yet replied.