Thorpe Road
64 Thorpe Road, Peterborough, Cambridgeshire, PE3 6APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Doctors don't exist
Rated 1 star out of 5
by Nick - Posted on 31 March 2025
I've been a patient of this pointless surgery for about a year and havnt seen 1 doctor about any condition. Sat for 15 minutes during the ridiculous stampede of patients at 8am this morning to get an appointment. The messaging system online didn't even change and the phone lines blocked up. As a full time working man I have absolutely no chance of ever seeing a doctor.
Visited March 2025
Thorpe Road has not yet replied.
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Review titled Awful practice
Rated 1 star out of 5
by Anonymous - Posted on 13 December 2024
Impossible to make an appointment. Reception staff is rude and unhelpful. They forgot to make a referral to a specialist for me and I had to follow up for months before they finally made one. Do not recommend.
Visited December 2024
Thorpe Road has not yet replied.
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Review titled Booking appoitment
Rated 1 star out of 5
by Anonymous - Posted on 09 September 2024
Not able to book any appoitment. Used online website. Waited patiently for 8am on the booking appoitment website and constantly pressing f5 (refresh) on the keyboard to get any message which could me allow to arrange appoitment. At 8:08am a got information that there is no more appoitments avaiable.
Visited September 2024
Thorpe Road has not yet replied.
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Review titled Caring practice
Rated 5 stars out of 5
by Margaret Horne - Posted on 05 August 2024
Over the last year my husband and I have had amazing help from the practice , my husband was in hospital last year very ill , since then we have had amazing support from all the people who work there, we are both in our eighties and can’t thank you all enough especially the two female doctors and the male pharmacist.
Visited August 2024
Thorpe Road has not yet replied.
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Review titled Excellent service today
Rated 4 stars out of 5
by Sanita - Posted on 05 July 2024
Although I feel the service grossly depends on who you are dealing with, practice manager being absolutely the worst on interfering and making clinical decisions that is out of her scope, I want to praise hca saw today for the painless blood test and excellent service and receptionist for sorting my enquiry almost instantly. Happy for this good experience after so many negative ones.
Visited July 2024
Thorpe Road has not yet replied.
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Review titled Vaccination
Rated 4 stars out of 5
by Chris Jakeman - Posted on 22 July 2024
When I attended for my vaccination today I was very pleased to see your new bike rack in a prominent place. Much better than chaining round a lamp post in the car park. Thank you.
Visited July 2024
Thorpe Road has not yet replied.
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Review titled Attention to detail
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2024
Have just had a review of my medication This person who reviewed me was fantastic She went through all of my medication but realised that my cholesterol was too high still She arranged to chat with the doctors to find a solution She came back to me with a solution This person was very approachable and kind in her demeanour and nothing was too much trouble. This leaves me as a patient quite confident, and,reassured that my health is going in the right direction I would like to thank this pharmacist very much
Visited June 2024
Thorpe Road has not yet replied.
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Review titled What a lovely lady
Rated 4 stars out of 5
by Rebecca - Posted on 17 May 2024
I scheduled an appointment due to concerns about my blood test results, after I had looked for the diagnoses on the internet (stupid I know). The doctor, whose name I unfortunately forgot, was compassionate and explained everything clearly. Despite realising I was overreacting, she didn't make me feel judged, and I left feeling reassured with the answers I received. Overall, I was very pleased with the experience. What a lovely kind person you are and I hope you are reading this.
Visited May 2024
Thorpe Road has not yet replied.
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Review titled Registering was simple, logging on was complicated
Rated 4 stars out of 5
by Dr Phil Ellender - Posted on 22 May 2024
Thank you for accepting me into the practice so swiftly. However, one specific experience I had, was that it was difficult to log on to the NHS website or the Practice website, as I did not have the codes requested. Another specific experience was that I 'phoned the practice for help with the process, but it was a training session. This is not an emergency, so I will 'phone for help later in the week. Phil Ellender.
Visited May 2024
Thorpe Road has not yet replied.
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Review titled Lovely lady on the phone
Rated 3 stars out of 5
by Anonymous - Posted on 29 February 2024
Thank you to the lady who sorted out my prescription reorder. I had difficulty reordering online due to a current medication review. She was so friendly and helpful. Thank you!
Visited February 2024
Thorpe Road has not yet replied.