The Willows Practice - Ratings and reviews
Reviews
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Review titled Friendly service
Rated 4 stars out of 5
by Elaine Laurie - Posted on 13 October 2023
I always find the staff very friendly and helpful they try very hard. In these difficult times.you are asking for a story. I have stated my thoughts. I have been to the surgery quite a lot these past couple of months and have had excellent service at all times from all the staff. Doctors and receptionist alike
Visited October 2023
Review titled The Willows Practice
Replied on 10 January 2024
Dear Elaine, Thank you for letting us know of your positive experience at the practice. We do our very best to ensure we deliver the very best patient care. Thank you The Willows Medical Practice
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Review titled Doctors practice
Rated 4 stars out of 5
by Anonymous - Posted on 16 October 2023
Telephone call today with a dr I hadn’t spoke to before. Really helpful Listen to the problem Sent some information to look at after the phone call
Visited October 2023
Review titled The Willows Practice
Replied on 10 January 2024
Dear Patient We appreciate your comments and strive to continue providing this level of patient care. Kind Regards, The Willows Medical Practice
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Review titled A fantastic practice
Rated 5 stars out of 5
by Lisa Landsberg - Posted on 26 October 2023
I have been going to the willows medical practice For over 15 years , I have had the best care out in place for me with my many struggles in my life , amazing surport , and very thorough, I have complete trust with the doctors there , And the receptionist are also very caring and very obligingly
Visited October 2023
Review titled The Willows Practice
Replied on 10 January 2024
Dear Lisa, Thank you for taking the time to share your feedback about your recent experience at our surgery. We strive to create a positive and welcoming environment for all our patients Kind Regards The Willows Medical centre
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Review titled Great practice
Rated 5 stars out of 5
by Nuala Demetriou - Posted on 03 October 2023
Very efficiently run. Face to face appointments available and prescriptions are much quicker. Very happy patient. Lovely doctors.
Visited October 2023
Review titled The Willows Practice
Replied on 10 January 2024
Dear Nuala, Thank you for taking time to leave a review about our service. We really appreciate it and your comment has been shared with the rest of the staff. We hope you continue to remain happy with our service. Kind Regards The Willows Medical Practice
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Review titled Great Service Today
Rated 5 stars out of 5
by Linda - Posted on 25 October 2023
..nurse had to do a routine blood test - I'm not good with those needles - but this nurse was super careful & gentle. Very skilled - Top notch. Thank you!
Visited October 2023
Review titled The Willows Practice
Replied on 10 January 2024
Dear Linda, Thank you for taking the time to share your feedback about your recent experience at our surgery. Please be assured that we value your feedback and will use it to improve our services. We strive to create a positive and welcoming environment for all our patients Kind Regards The Willows Medical centre
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Review titled Very professional
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2023
Total check up very thourgh very polite answered all questions and made all relevant appointments would highly recommend
Visited October 2023
Review titled The Willows Practice
Replied on 10 January 2024
Dear Patient, Thank you for taking time to leave a review about our service. We really appreciate it and your comment has been shared with the rest of the staff. We hope you continue to remain happy with our service. Best Regards The willows Medical Centre
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Review titled Good appointment
Rated 4 stars out of 5
by Keith tidmarsh - Posted on 30 October 2023
I was called for a blood test, and found making it very easy. The receptionist was very friendly and efficient. On attending the test was carried out on time, and really well carried out.
Visited October 2023
Review titled The Willows Practice
Replied on 10 January 2024
Dear Keith, The practice appreciates your "Positive" feedback. Reception / admin staff & Clinicians continuously look at ways in improving patient experience. Best Regards The Willows Medical Centre
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Review titled Great Practice
Rated 4 stars out of 5
by Anonymous - Posted on 17 October 2023
Staff are always accommodating considering stress they are all under. Like that they have lots of different services available to patients locally. Pharmacist is brilliant.
Visited October 2023
Review titled The Willows Practice
Replied on 10 January 2024
Dear Patient, Thank you for letting us know of your positive experience at the practice. We appreciate your comments and strive to continue providing this level of patient care. Best regards The Willows Medical Practice
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Review titled Recommended Local GP practice
Rated 4 stars out of 5
by Shahina Khan - Posted on 03 October 2023
The doctor was polite and efficient. I was treated with dignity and respect and was satisfied with my treatment.
Visited October 2023
Review titled The Willows Practice
Replied on 10 January 2024
Dear Shahina, Thank you for letting us know of your positive experience at the practice. We appreciate your comments and strive to continue providing this level of patient care. Best Regards The Willows Medical Practice
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 03 October 2023
I was treated with patience and compassion and was satisfied with my health professional who was a partner of the surgery.
Visited October 2023
Review titled The Willows Practice
Replied on 10 January 2024
Dear Patient, Thank you for letting us know of your positive experience at the practice. We appreciate your comments and strive to continue providing this level of patient care. Best Regards The Willows Medical Practice