The Uppingham Surgery
North Gate, Uppingham, Oakham, Rutland, LE15 9EGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Heavy goods vehicle medical
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2025
Professional and efficient from start to finish. Very pleasant GP and efficient paperwork Reception extremely helpful. Reflect on how you would like to be treated and the human face of Uppingham Surgery responds .
Visited May 2025
Review titled The Uppingham Surgery
Replied on 08 May 2025
Thank you for taking the time to provide feedback to Uppingham Surgery following a recent appointment for a medical. We are delighted to read that the appointment and associated paperwork was a positive experience. Our reception team work very hard in the background to ensure associated administrative tasks are completed promptly and efficiently for our patients. Practice Manager
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Review titled Wonderful care
Rated 5 stars out of 5
by Diane Johnson - Posted on 14 May 2025
Cyst removal I came in yesterday had a cyst removed from my face, I was treated with care, it was pain free. Many thanks. I feel very well looked after and thankful for the care I got.
Visited May 2025
The Uppingham Surgery has not yet replied.
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Review titled Large practice
Rated 4 stars out of 5
by Anonymous - Posted on 15 May 2025
While the medical staff had certainly done a good job in regards to my specific personal circumstance, any other matter involving engagement is brushed to one side. I felt I was not truly listened too and the drive to get me out to get ready for the next patient was a priority. This may be just my experience, but none the less it left me with a question of what to do next. I had a request for a specific blood test dismissed and an inspection of a mole hastily observed, quite the opposite of my previous visit which was much more detailed. How ever, the minor surgery I had performed was in my view, excellent.
Visited May 2025
The Uppingham Surgery has not yet replied.
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Review titled Great Nurse
Rated 5 stars out of 5
by Lisa Naylor - Posted on 30 April 2025
I saw a nurse this morning for a well woman check up …she was brilliant had a lovely manner attentive professional I could not of wished for more!
Visited April 2025
Review titled The Uppingham Surgery
Replied on 08 May 2025
Thank you for taking the time to provide feedback following a recent appointment at Uppingham Surgery. We are delighted to read this was a positive experience and that you were treated with the highest respect and care. Practice Manager
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Review titled Competent practice
Rated 5 stars out of 5
by IAN MARTIN - Posted on 09 May 2025
Generally you get seen in a timely manner. The staff are helpful and pleasant. Sometimes due workload they can become confused or contradict others, for example on my last examination the registrar mixed up my right arm with my left arm and my bladder with my bowel. I only know this as it was in my NHS report. On another occasion the doctor read my notes to say I had a minor stroke when actually it was a damaged nerve in my arm.
Visited April 2025
The Uppingham Surgery has not yet replied.
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Review titled Great post op service
Rated 5 stars out of 5
by George Smith - Posted on 08 May 2025
I had a total knee replacement on 28th March 2025 on the 11th April I had an appointment for the dressing to be changed, I wasn't looking forward to it , the reception I received from the two nurses put me at ease. The nurse who changed the dressing explained everything she was doing and why she would need to see me again. After my second appt. she requested a second opinion from a doctor, who agreed with her diagnosis and to continue with further appts. I last saw her on 1st May when she discharged me. She was very professional, friendly and filled me with confidence. Brilliant thank you .
Visited April 2025
Review titled The Uppingham Surgery
Replied on 08 May 2025
Thank you for taking the time to provide the practice with feedback following your recent appointments. We are delighted to read of your positive experience with our nursing team and ongoing care and management following your operation. Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Mrs Barbara J Camp - Posted on 09 May 2025
It is easy to book an appointment and one doesn't have to hold on. The practice phones you back when free to talk. I normally speak to my own doctor, who is very thorough and caring.
Visited March 2025
The Uppingham Surgery has not yet replied.
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Review titled Care and kindness
Rated 5 stars out of 5
by Sue Peet - Posted on 13 January 2025
Thank you to the trainee clinical pharmacist who took great care to listen to and consider my symptoms, showing kindness and respect throughout. It was very much appreciated.
Visited January 2025
Review titled The Uppingham Surgery
Replied on 08 May 2025
Thank you for taking the time to provide feedback following your recent appointment with one of our trainee advanced clinical practitioners. We are proud to be supporting the development of our healthcare professionals within the practice and enhance our primary care services. We are pleased to read if your positive experience following this consultation. Practice Manager
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Review titled Great practice, staff are super helpful.
Rated 5 stars out of 5
by Anonymous - Posted on 19 December 2024
I don’t normally leave reviews online but Uppingham Practice have gone above and beyond for my family with the care they have given to us and really deserve a positive review/ recognition. The reception staff are always really friendly and try to help as best as they can. The nursing staff are all lovely but the reason I’m leaving this review is because of how amazing LA and CS are! Apparently you can’t use names in the review, so used initials. They both always have such amazing patience for both me (especially with taking my blood) and my husband (with his various medical issues, taking bloods and cleaning wounds etc) and they always help us in anyway they can, whilst also putting a smile on our face. I honestly felt lost for options and didn’t think that I’d ever be able to have a blood tests due to a severe needle phobia but LA and CS have been absolutely amazing and there support and patience has meant a lot. Also when my husband’s wound was breaking down, they again were amazing and got everything looked at and actioned so he was seen by LRI that day. Which was amazing work and super helpful when we were both very worried/ anxious about it. We are very thankful for all their help and kindness over the last few years. The doctors are very knowledgeable and we’ve always been seen/ called back with in a good time frame. The dispensary staff are very friendly, recognise me when I come in and happily prepare my whole families medications for me to take at once. So the practice as a whole is amazing and I’m thankful that we have such a good and friendly doctor’s practice so close by.
Visited December 2024
Review titled The Uppingham Surgery
Replied on 08 May 2025
Thank you for taking the time to leave feedback regarding your experience with Uppingham Surgery. We are delighted to read about the positive service delivered by our nursing and dispensary teams in particular. Practice Manager
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Review titled Disappointed
Rated 3 stars out of 5
by Chris - Posted on 07 August 2024
I called into the surgery on Monday late morning to see if I could get an urgent appointment for later that day for an ear infection. This followed my call to Emergency Oncology at LRI that morning listing my symptoms and was told by them to arrange a GP appointment for that day or Tuesday morning latest. The Uppingham receptionist could only offer an appointment on Wednesday and advised to try Ashdale Pharmacy next door to see if they could prescribe antibiotics. I am a stage 4 cancer patient undergoing chemotherapy and susceptible to infections which, if not dealt with swiftly can lead to sepsis. I am categorised as a Gold Standard framework patient which doesn’t appear to prioritise any appointments I may need. Ashdale Pharmacy couldn’t help so I ended up going to Corby Walk-in centre where I was seen fairly quickly and prescribed the antibiotics I needed.
Visited August 2024
Review titled The Uppingham Surgery
Replied on 14 August 2024
Thank you for taking the time to feedback to us regarding your recent experience with the practice. The Operations Manager has since spoken with you and we are grateful for your time in explaining in more detail the issues you experienced. Our 'trigger' for identifying patients who have additional health needs failed and this has given us the opportunity to review our system and process. We have raised this as an internal learning event so that we may formalise this and implement the necessary changes required. We are very sorry that you have been disappointed with our services and we will endeavour to learn from your feedback.