THE PINN MEDICAL CENTRE
37 Love Lane, Pinner, Middlesex, HA5 3EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Extremely good practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 March 2025
As I am registered with Pinn Medical Centre, in the last couple of years I’ve been visiting Pinn Medical Centre post an open bowel surgery. Everyone at the surgery has been very professional, cooperative and attentive. Whenever I’ve visited The Pinn Medical Centre, I’ve had a very positive experience. It doesn’t matter who had attended to me, everyone is receptive to what I’ve had to say. The Doctors have never made me feel rushed. They’ve taken time to listen to me. I feel very lucky to be registered with The Pinn Medical Centre when I hear that some of my friends haven’t had a good experience with their GP surgeries. Thank you for being there at the heart of the community.
Visited March 2025
Review titled THE PINN MEDICAL CENTRE
Replied on 20 March 2025
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of extremely good standard. We are also delighted that the care you received from the doctors and Pinn staff was professional and caring. We are glad that our staff are providing high quality care. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at The Pinn Medical Centre.
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Review titled Needs improvement
Rated 2 stars out of 5
by Anonymous - Posted on 26 March 2025
You ask for a doctor’s appointment very specifically, you get an appointment with the nurse. The receptionists need to be better trained in dealing with patients. Requests are received with disdain even when you are your courteous best. They need to understand that we wouldn’t go to the surgery unless it is an absolute necessity.
Visited March 2025
Review titled THE PINN MEDICAL CENTRE
Replied on 27 March 2025
Dear Patient Thank you for your feedback on the service you have received from The Pinn Medical Centre. We are sorry that you felt our services did not meet with your expectations. Thank you for bringing this to our attention. We would welcome the opportunity to address the concerns you have noted in your feedback. Please do contact the surgery on pinn.mc@nhs.net so that we can discuss your feedback further. Thank you so much for taking the time to leave us your feedback. We will pass your feedback to our management team. Kind regards Patient Liaison Officer at The Pinn Medical Centre
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Review titled Reliably good Doctors
Rated 4 stars out of 5
by Anonymous - Posted on 05 March 2025
Saw the GP last week after being unwell for 7 weeks fondly decided to contact them and was seen the same day! Amazing! But possibly because I’d been ill for so long. Really nice GP The only downside of this practice is having to navigate the Patch’s system which can be frustrating as it closes so quickly - the Pinn staff don’t like it either I think but stuck with it.
Visited March 2025
Review titled THE PINN MEDICAL CENTRE
Replied on 20 March 2025
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of good standard. We are also delighted that our Doctors are kind and caring. In the future if you have difficulty getting an appointment please contact the practice for support. We are glad that our staff are providing high quality care. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at The Pinn Medical Centre.
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Review titled Unprofessional staffs
Rated 1 star out of 5
by Anonymous - Posted on 06 May 2025
Over the past several days, I have received multiple calls from your telephone number . Each time I answer, no one speaks, but I can hear all background noises clearly . These interactions give the impression that someone is intentionally placing the call but refusing to engage in conversation. This has happened on several occasions, and the pattern suggests a deliberate action rather than accidental calls. I am concerned that these calls may be an attempt by a member of your staff to falsely claim that contact has been made with me, thereby creating a record of communication that did not genuinely occur. If this is the case, it is a serious breach of professional conduct and ethical standards, particularly within a medical context where transparency and integrity are paramount.
Visited February 2025
Review titled THE PINN MEDICAL CENTRE
Replied on 06 May 2025
Dear Patient Thank you for your feedback. Thank you for bringing this to our attention. We would welcome the opportunity to address the concerns you have noted in your feedback. Please do contact the surgery on pinn.mc@nhs.net so that we can discuss your feedback further and address the concerns you have raised. Kind regards Patient Liaison Office at the Pinn Medical Centre
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Review titled Great Service
Rated 5 stars out of 5
by Michael Curran - Posted on 12 February 2025
Left a message on Patches and was called back within an hour and was booked an appointment for two hours later.
Visited February 2025
Review titled THE PINN MEDICAL CENTRE
Replied on 20 March 2025
Dear Michael Curran We would like to thank you for sharing your positive feedback with us about the care you received at the Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of great standard. We are also delighted that you were given a same day appointment through PATCHS and seen by the doctor to address your health concern. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at The Pinn Medical Centre.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2025
Called the Pinn immediately .upon my return from overseas as I had a reoccurrence of an infection. I was seen by a Doctor within 3 hours, who prescribed a course of antibiotics and arranged for tests to be conducted to determine the exact nature of the infection.
Visited February 2025
Review titled THE PINN MEDICAL CENTRE
Replied on 20 March 2025
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of excellent standard. We are also delighted that you was seen by a Doctor and your health concerns were addressed. We are glad that our staff are providing high quality care. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at The Pinn Medical Centre.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 20 January 2025
I did online consultation and was given same day face to face appointment. Doctor who saw me was very professional and caring. I have had difficulty getting appointments in past but once you get to see a medical professional they provide excellent service. Please try to provide more appointments.
Visited January 2025
Review titled THE PINN MEDICAL CENTRE
Replied on 22 January 2025
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of good standard. We are also delighted that you were given a same day appointment through PATCHS and that the doctor was professional and caring. In the future if you have difficulty getting an appointment please contact the practice for support. We are glad that our staff are providing high quality care. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at The Pinn Medical Centre.
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Review titled Efficient and highly professional
Rated 5 stars out of 5
by Sophie Stephenson - Posted on 20 January 2025
I contacted the practice this morning via Patches and was given a same day appointment; confirmed by phone. The Dr was thorough and addressed all my concerns with a caring, professional manner. She checked my previous medical history appropriately and demonstrated expertise in the areas discussed. Her medical student was supervised and taught throughout and she was kind to check that I had the time to allow her to reinforce her student’s learning and practise. I was given helpful advice, medication and a physio appointment.
Visited January 2025
Review titled THE PINN MEDICAL CENTRE
Replied on 22 January 2025
Dear Sophie Stephenson We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of high standard. We are also delighted that you was given a same day appointment through PATCHS to address your health concerns. We are glad that our staff are providing high quality care and that you were cared for in a professional manner by the doctor with all concerns addressed. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at The Pinn Medical Centre.
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Review titled Lovely doctor
Rated 5 stars out of 5
by Anonymous - Posted on 20 January 2025
Very good experience at the Pinn, was seen on time and doctor was very thorough and explained everything clearly!
Visited January 2025
Review titled THE PINN MEDICAL CENTRE
Replied on 22 January 2025
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of good standard. We are also delighted that you was seen on time and the doctor was very thorough and explained everything clearly. We are glad that our staff are providing high quality care. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at The Pinn Medical Centre.
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Review titled Good Practice
Rated 4 stars out of 5
by Mailvaganam Siva Kumar - Posted on 20 January 2025
Today , The doctor explained the text results , and ordered further tests to ensure that there are no surprises. Pleased with the service.
Visited January 2025
Review titled THE PINN MEDICAL CENTRE
Replied on 22 January 2025
Dear Mailvaganam Siva Kumar We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of good standard. We are also delighted that the doctor explained your test results and ordered further tests. We are glad that our staff are providing high quality care. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at The Pinn Medical Centre.