The Mission Practice
Mission Medical Practice, 208 Cambridge Heath Road, Bethnal Green, London, Greater London, E2 9LSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service by nurse
Rated 5 stars out of 5
by Lorna O'Brien - Posted on 19 September 2023
I had a routine check up with the nurse on Friday 15th September. The wait was lengthy (only 1 nurse working that day), but the nurse was efficient and friendly. Although she was obviously busy, there was no rush. Totally happy with the srvice
Visited September 2023
The Mission Practice has not yet replied.
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Review titled Extremely Disappointing Experience
Rated 1 star out of 5
by Nic - Posted on 19 June 2023
I recently had the displeasure of contacting Mission Medical Practice and I must say, it was an incredibly frustrating and disappointing experience. I called with a genuine concern, hoping to receive some medical advice or assistance, but what I encountered was a series of issues that left me feeling utterly dissatisfied. The amount of time I had to spend on the phone was absolutely ridiculous. I was left waiting for an excruciating 65 minutes before someone finally bothered to answer my call. Unfortunately, the receptionist who eventually picked up was not only unhelpful, but also remarkably rude. Instead of showing empathy or attempting to understand my situation, they were dismissive and seemed disinterested in helping me. I expected a certain level of professionalism and courtesy from a healthcare provider, but this receptionist's attitude left much to be desired. I was taken aback when the receptionist did not even bother to ask about my symptoms or concerns. Instead, they immediately informed me that the practice was fully booked and advised me to call back the next day. This lack of willingness to even listen to my concerns made me question the level of care and attention that patients receive at Mission Medical Practice. Overall, my experience with Mission Medical Practice was extremely disappointing. The excessively long phone wait times, rude receptionist, lack of concern for my symptoms, and the dismissive attitude left me feeling neglected and undervalued as a patient. I expected better from a healthcare provider, and I strongly recommend considering other options if you are seeking prompt and compassionate care.
Visited June 2023
The Mission Practice has not yet replied.
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Review titled Very good care
Rated 5 stars out of 5
by Lesley Goddard - Posted on 26 April 2023
I was given an appointment with a doctor within two working days of sending in an e-consult. The doctor was very helpful and thorough. I had the Xray I needed the next day, and the day after that received a text message saying the result of the Xray and giving me an appointment with orthopaedics in 6 weeks' time. Further relevant referrals were also made and a prescription given for painkillers. Thank you for this great service!
Visited April 2023
The Mission Practice has not yet replied.