The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring practice.
Rated 4 stars out of 5
by Kate Gardiner - Posted on 10 March 2025
Seen promptly by a young doctor who, unfortunately, is only there for a few months. He listened attentively and has asked for further examinations to be made. Good practicee, just wish there were more appointments available.
Visited March 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Superb practice
Rated 5 stars out of 5
by Penny (penelope) - Posted on 08 March 2025
The lodge Helpful friendly and covered everything that was needed listened interested and patient. Felt nothing was too much trouble and very grateful for that.
Visited March 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Quick and Efficient service
Rated 4 stars out of 5
by Anonymous - Posted on 10 March 2025
After submitting an econsult on Sunday evening I received a call before 9am on Monday and was offered an appointment the same day. The GP I saw was thorough, listened carefully to my concerns (although they were rather unspecific) and referred me for further tests - followed up by a phone call and a booking from surgery for an ECG.
Visited March 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Good consultation
Rated 5 stars out of 5
by Roger Sandell - Posted on 14 March 2025
Good consultation with my doctor who listened to my feedback, discussed the options available to me and then made the agreed changes to my medication.
Visited March 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Recent appointment with Dr
Rated 3 stars out of 5
by Patrick Nevin - Posted on 03 April 2025
I would have given this review in response to your recent email,but when I clicked on to answer question 2 I simply found a list of recent reviews and no means to write a review.So I am giving it here instead: Dr was very pleasant and dealt with my problem clearly and efficiently and on time
Visited March 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Friendly
Rated 5 stars out of 5
by Faye ellis - Posted on 04 March 2025
Very thorough appointment, relaxed not rushed Friendly and cheerful Didn’t have to wait long and receptionist also friendly and helpful
Visited March 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great doctors
Rated 4 stars out of 5
by Kathy - Posted on 11 March 2025
I had to wait 3 weeks for an appointment but I received great care from the GP I saw. The surgery has many great doctors, it’s just getting to see one which is the problem (unless it is urgent). Another bone of contention was that there was no space in the car park despite the waiting room being half empty. I was an almost late for my appointment because of this. I think the car park is being used by local residents. A lady was desperate for my space when I left with another car queuing behind her.
Visited March 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thanks for your review, it is important to hear the thoughts and experiences had by our patient to help us review are pathways and procedures. Unfortunately our car parks can get busy but to our knowledge are only used by our patients and staff
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Review titled Efficient and helpful
Rated 4 stars out of 5
by Anonymous - Posted on 07 March 2025
The consultation and procedure were carried out efficiently, effectively and in a reassuringly friendly manner. Furthermore, the reception staff were able to answer a further administrative query that I had. The whole visit was completed within 15 minutes and everyone seemed satisfied with the outcomes.
Visited March 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Rubbish
Rated 2 stars out of 5
by Barry harp - Posted on 05 March 2025
They were no help at all when I try to see a doctor it always on the phone and never help me just say you have to go on line I don't do anything on line so my health is getting worse no one wants to do any work at GPS just go on line rubbish
Visited March 2025
The Lodge Health Partnership has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Susan Toovey - Posted on 08 March 2025
It was easy to arrange a telephone appointment, by phone call to the surgery, for my medication review with the same doctor I had originally seen. The doctor called exactly at the start of the time slot quoted. We discussed the blood test results which were explained clearly to me and the change to my medication agreed. I was happy and satisfied that I was treated with patience and respect and given a say in how my treatment was to proceed. The doctor was not rushed and listened to my concerns and answered all of my questions.
Visited March 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.