The Limes Medical Centre
The Plain, Epping, Essex, CM16 6TLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled The River Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2023
Always willing to see face to face patients and make time for people. Nice receptionists and doctors at highly knowledgeable
Visited September 2023
Review titled The Limes Medical Centre
Replied on 10 September 2023
Dear Patient We are the Limes Medical Centre so you may have posted this to the wrong surgery? Many thanks Kind regards Debbie Bodhanya, Managing Partner
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Review titled Great practice
Rated 5 stars out of 5
by Brian Jones - Posted on 14 September 2023
Appointment fulfilled promptly and on time. Nurse explained procedure fully and likely side effects if the Covid booster
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
Thank you Mr Jones. I will feed that back to the nursing team. Kind regards Debbie Bodhanya Managing Partner
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Review titled Rather upset
Rated 4 stars out of 5
by Pauline marshall - Posted on 08 September 2023
I rang surgery this morning as I need some more dressings for my legs I was told they would be on repeat order receptionist was rather abrupt and off hand i was surprised and felt tearful she didn't know anything said would look into it and hung up ? How rude I'm still none the wiser about getting more dressings ? That's awful I don't know if anyone is going to contact me
Visited September 2023
Review titled The Limes Medical Centre
Replied on 10 September 2023
Dear Ms Marshall I have checked and cannot see that you are registered with us. Could you be registered with another Limes Medical Centre? We are in Epping, Essex. If I can help further please call me on 01992 566555 Kind regards Debbie Bodhanya, Managing Partner
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Review titled Covid Jab
Rated 3 stars out of 5
by Anonymous - Posted on 14 September 2023
Had a text message about Covid booster jab and booked it the following week with ease, turned up and I was seen straight away by a very pleasant nurse who administered the jab efficiently and painlessly. Altogether a very efficient booking system and delivery of vaccine.
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
Thank you so much. We will continue to roll out the self booking process for as many types of appointments that we can as it is so easy and quick to use. No telephones involved! The feedback is much appreciated Kind regards Debbie Bodhanya Managing Partner
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Review titled Very efficient and very friendly and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 14 September 2023
Have recently joined as a new patient and have a few health conditions. Everything has been set up, appointments arranged and the nurses and staff I’ve had appointments with have been so helpful and thoughtful. Thank you - a real relief, feel like I’m being looked after!
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
Dear Patient That's really nice to hear. Thank you! It's especially good to hear from new patients what your experience has been. General Practice is incredibly busy but the team do their utmost, clinical and non-clinical to give you the healthcare that you need. Kind regards Debbie Bodhanya Managing Partner
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Review titled Efficient today
Rated 3 stars out of 5
by Anonymous - Posted on 14 September 2023
Had my pre booked Covid jab which was quick and painless! It wasn’t clear from my text where to go as last year we were sent to St Margaret’s , yet the text said Limes Epping so was calling the surgery this morning to check and couldn’t get through at all , not even to request a call back. I stopped at st Margaret’s first, it didn’t look like it was open so went the surgery and there were two people vaccinating.
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
So glad that you came to the surgery and sorry if there was any confusion re sites. We did use the St Margaret's hub previously for vaccinating but that has now closed. We are updating our text details to show which of our branches an appointment is at. Thank you for your feedback Regards Debbie Bodhanya Managing Partner
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Review titled Infection spotted and treated
Rated 4 stars out of 5
by Anonymous - Posted on 14 September 2023
I attended the Limes for my COVID vaccine and the nurse spotted an infection in my arm at the site of the flus vaccine I had at a pharmacy two days before. Sepsis spotted and antibiotics prescribed. Thank you!!
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
I am so glad that the nurse noticed this and treated you appropriately. I hope that you have fully recovered now. Many thanks Debbie Bodhanya Managing Partner
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Review titled Good experience
Rated 4 stars out of 5
by Sue Howard - Posted on 14 September 2023
I’m not a regular patient at this practice, just had my Covid booster done there. Very efficient, no waiting, friendly nurse. All good.
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
Dear Ms Howard Thank you for your feedback and glad that it was a positive experience. Kind regards Debbie Bodhanya Managing Partner
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Review titled E Consult is excellent at The Limes
Rated 5 stars out of 5
by Louise morris - Posted on 10 August 2023
I have recently used The Limes Medical Practice for the E Consult and I have been very impressed with the quality of care and speedy response, it fantastic and a game changer for me. You can do so many things on the E Consult, I would highly recommend this service. Thank you to all the hard working staff at The Limes, they do go above and beyond.
Visited August 2023
Review titled The Limes Medical Centre
Replied on 14 August 2023
Dear Mrs Morris Thank you for taking the time to leave the feedback re e-consult. We introduced this a number of months ago and it appears to be growing in popularity. I am glad that you feel able to recommend it. Thank you too for your lovely feedback about the team - much appreciated and I will pass on your comments. Kind regards Debbie Bodhanya Managing Partner
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Review titled Great practice
Rated 5 stars out of 5
by Philip King - Posted on 08 August 2023
Rang the surgery, had a telephone call from the doctor. Organised blood tests for next day and a face to face consultation the following morning. Applied for hospital procedure there and then. First class doctor.
Visited August 2023
Review titled The Limes Medical Centre
Replied on 14 August 2023
Dear Mr King Many thanks for your feedback. I am glad to hear that we were able to help you on the same day. I will make sure that the team is aware of your feedback as I know they will appreciate that. Kind regards Debbie Bodhanya Managing Partner