The Limes Medical Centre
The Plain, Epping, Essex, CM16 6TLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Reception is a joke
Rated 1 star out of 5
by Anonymous - Posted on 10 June 2025
Hello I have been with this gp for years now and I have the say the receptionists are absolutely some of the rudest people I have ever had to deal with. Whoever is on the phones at the moment is the worst and I recognise her voice specifically. I just called to schedule an appointment after being referred for a blood test and she just sneered down the phone at me trying to make me feel stupid. She speaks to you with such attitude, as if you’re bothering her while she’s at work. It is literally her job to schedule appointments there is no need to be so patronising and vile. Disgusting I don’t know why she is in this role when she clearly hates it so much. It’s not difficult to be kind to people, as I always begin with on the phone because I just hope maybe today I’ll speak to someone nice and helpful. I dread calling this surgery because I know what it’s going to be like speaking to the reception and how hard it will be to get an appointment. So fed up.
Visited June 2025
Review titled The Limes Medical Centre
Replied on 12 June 2025
Dear Patient I am so sorry to hear that feel unhappy with the service we are providing. I would really like to be able to speak with you to resolve the issues that you are experiencing. My direct line is 01992 566555. Please do call me so that I may help. Kind regards Debbie Bodhanya Managing Partner
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Review titled Time taken, action as hoped
Rated 4 stars out of 5
by Anonymous - Posted on 07 June 2025
I saw the GP about concerns regarding blood pressure, heartbeat irregularities and feelings of heavy headedness impacting my function. The GP was very pleasant and took time to listen to my concerns, and took my blood pressure along with listening to my heart. Before the consultation my hopes were that I would be sent for an ECG and blood test, so was happy that this was what was put in motion. We also discussed (anxiety) medication tapering which I asked about, and I thought the advice was helpful and considered.
Visited June 2025
Review titled The Limes Medical Centre
Replied on 12 June 2025
Dear Patient Many thanks for your review. I am glad that we have been able to help and that investigations are underway. Kind regards Debbie Bodhanya Managing Partner
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Review titled Extremely helpful experience
Rated 4 stars out of 5
by Gloria Farrow - Posted on 12 June 2025
The receptionist yesterday at the Limes Was very helpful and polite. I needed a referral letter and she made sure it was actioned and rang me back today to let me know it was ready. She couldn’t have been more helpful. A very positive experience.
Visited June 2025
The Limes Medical Centre has not yet replied.
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Review titled Great doctor
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2025
This was my first appointment at this surgery. I received great care from my doctor. She listened to my concerns and actioned them. My doctor had a wide knowledge and understanding. I couldn’t fault her.
Visited June 2025
Review titled The Limes Medical Centre
Replied on 12 June 2025
Dear Patient Thank you for taking the time to feedback about your first experience of the practice. Glad that we have been able to help. Kind regards Debbie Bodhanya Managing Partner
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Review titled Warm and extremely helpful staff
Rated 5 stars out of 5
by Zilha Victoria Evans-Nicolle - Posted on 02 June 2025
As a patient who suffers with anxiety, I would just like to say everytime I have called to request medication as I am about to run out, the reception ladies have been so nice and warm. Helpful and efficient doesn't do them justice. It means so much to me and I really really appreciate all of you. Thank you so much!
Visited June 2025
Review titled The Limes Medical Centre
Replied on 06 June 2025
Dear Ms Evans-Nicolle I will share your feedback with the reception team as they do such a difficult job. Thank you for taking the time to feedback. Kind regards Debbie Bodhanya Managing Partner
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Review titled Very satisfied
Rated 4 stars out of 5
by Anonymous - Posted on 15 May 2025
Very happy with my Appt found out some extra info wouldn’t have done had I not had my Appt which hopefully will be sorted and ok .. staff involved very understanding
Visited May 2025
Review titled The Limes Medical Centre
Replied on 15 May 2025
Dear Patient Thank you for your feedback which I will share with the team. Glad that we were able to add extra information into your appointment. Kind regards Debbie Bodhanya Managing Partner
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Review titled Really helpful doctor
Rated 5 stars out of 5
by Kim - Posted on 23 May 2025
So friendly helpful doctor who was prepared to listen and not rush you. Very thorough during my appointment. Explained clearly everything to myself and my husband.
Visited May 2025
Review titled The Limes Medical Centre
Replied on 29 May 2025
Dear Kim Thank you for your feedback. It is so important to be given the time to explain everything so I am glad to hear that all went well. Kind regards Debbie Bodhanya Managing Partner
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Review titled Great practice
Rated 5 stars out of 5
by Varol Orman - Posted on 09 May 2025
Very good parking,receptionist was very polite,waiting area was spacious,waiting time was minimal. When the doctor called me in she had a lovely smile,she politely asked me to take a seat,I find her to be genuinely concerned. She spoke very clearly and explained everything that was wrong with me. I felt very at ease with this wonderful person.
Visited May 2025
Review titled The Limes Medical Centre
Replied on 17 May 2025
Dear Mr Orman Thank you for taking the time to leave such a comprehensive review. It is great to hear that the whole experience went very well. Many thanks Kind regards Debbie Bodhanya Managing Partner
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Review titled The lady I saw was extremely helpful.
Rated 5 stars out of 5
by Lorraine Ebejer - Posted on 19 May 2025
I had a consultation for a lung function test. She immediately put me at ease and I felt comfortable as she helped me through the tests.
Visited May 2025
Review titled The Limes Medical Centre
Replied on 29 May 2025
Dear Ms Ebejer Many thanks for your review and I am so glad that your test went well. Kind regards Debbie Bodhanya Managing Partner
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Review titled Specialist Medical practitioners
Rated 3 stars out of 5
by Christian Bale - Posted on 23 May 2025
I attend the limes clinic during the week for follow up tests to ascertain whether my lungs function properly and to check any any issues such as Asthma. The appointment was extremely well organised and the programme for testing worked seamless. The medical person was very efficient and professional. The lady had clearly had time to prepare for the appointment and that was evident during the test programme. I was well impressed with the commentary and professional feedback this Lady provided. It is really encouraging there are still medical staff like this lady around that take a clear interest in their patient and seek to understand the background issues and history and perform their duties on a highly professional basis
Visited May 2025
Review titled The Limes Medical Centre
Replied on 29 May 2025
Dear Mr Bale So pleased that your test went well. I will make sure that your clinician is aware of the feedback. Thank you for taking the time to let us know. Kind regards Debbie Bodhanya Managing Partner