The Lewisham Care Partnership
56-60 Loampit Hill, Lewisham, London, Greater London, SE13 7SXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful surgery
Rated 1 star out of 5
by Jordon Chambers - Posted on 12 May 2022
The lines are always busy! Never have enough staff! Rude, unexperienced and unprofessional reception staff! Impossible to speak to your doctor when needed Have been left without medication having severe side effects
Visited May 2022
Review titled The Lewisham Care Partnership
Replied on 24 March 2023
Dear Jordan, Thank you for your feedback. As we are a large practice with over 15,000 patients, we do experience a considerably high call volume and try our hardest to work through them promptly but thoroughly. Please understand that some patient’s queries may take a considerable amount of time due to the complex nature of the query. Our care navigators are trained to give adequate care to patients and are professional. Please make sure that you are ordering your prescription at least a week in advance to ensure that you are not left without. If you would like to discuss this further, please do not hesitate to contact me. King regards, Jacqueline Henty Practice Manager
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Review titled Above and beyond
Rated 5 stars out of 5
by Denny Senner - Posted on 10 June 2022
Went to see nurse for routine smear. After she asked about any other issues I may have, and encouraged me to see a GP. I was reluctant, but she was so supportive and kind, I agreed- she booked it for me. The GP was thorough and kind and arranged blood tests. She rang me a few days later that I had type 2 diabetes. I was so shocked. But I did everything recommended as I wanted to try to get it under control without meds. The surgery continued to monitor and support me.3 months later I have just got my results again- I have normal glucose levels which is amazing! Thankyou to the original nurse especially as you have literally changed and possibly saved my life. What would we all do without the wonderful commitment of NHS staff. Thankyou all
Visited May 2022
Review titled The Lewisham Care Partnership
Replied on 24 March 2023
Dear Denny, Thank you for your positive comment. We are elated that you agreed to have the GP consultation based on the nurse’s advice and we were able to identify the issue and prevent it from becoming a long-term condition. Kind regards Jacqueline Henty Practice Manager