The Hill GP Practice
Sparkhill Prim Care Ctre, 856 Stratford Road, Sparkhill, Birmingham, West Midlands, B11 4BWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great experience
Rated 5 stars out of 5
by Mohammed Muzammel - Posted on 17 April 2025
Spoke with receptionist. Explained I had a deadline for my sick note. And surgery is closed good Friday and Easter Monday. She said she could explain to the Dr but couldn't guarantee. The sick note came quickly. So big thank you to both of them and happy.
Visited April 2025
Review titled The Hill GP Practice
Replied on 23 April 2025
Dear Mohammed, Thank you for taking the time to share your positive experience. We’re so glad to hear that your sick note was processed quickly and that we could help you meet your deadline, especially with the holidays coming up. We understand how important these things are, and we’re pleased that our team was able to assist you. We’ll be sure to pass along your thanks to both the receptionist and the doctor. Your feedback means a lot to us, and we’re happy we could provide the support you needed. Thanks again, and take care! Best wishes, Shareen Mann - Practice Manager
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Review titled Polite staff
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2025
I’ve always received excellent care at this practice. The reception staff are polite and helpful, and the doctors take the time to listen and explain things clearly. Appointments are usually easy to book, and I feel confident in the quality of care provided. I have the NHS app and it is very helpful and efficient.
Visited April 2025
Review titled The Hill GP Practice
Replied on 24 April 2025
Dear Patient, Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you've consistently received excellent care and that our reception staff and doctors have made a positive impact on your visits. It's great to know that you find the NHS app helpful and that booking appointments has been a smooth process for you. We’re also pleased to hear that the NHS app has been efficient for you and that booking appointments has been easy. Your confidence in the care we provide means a lot to us. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Best wishes, Shareen Mann - Practice Manager
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Review titled Good Practice with Great Doctors
Rated 5 stars out of 5
by F Bibi - Posted on 18 March 2025
My doctor listened to my concerns about my illnesses, concerns & referres me for further investigation. Overall the GP practice is very good & the wait times are not that long. I would recommend my GP to others
Visited March 2025
Review titled The Hill GP Practice
Replied on 19 March 2025
Dear Mrs. Bibi, Thank you for your thoughtful feedback. We’re really pleased to hear that you felt listened to and supported during your visit. Providing thorough and compassionate care is very important to us, so we’re glad we could arrange further investigations for you. It’s also great to know that you’re happy with our practice and the waiting times. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need any further support, please don’t hesitate to get in touch. Best wishes, Shareen Mann - Practice Manager.
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Review titled The great doctors
Rated 4 stars out of 5
by Anonymous - Posted on 11 April 2025
The only problem is to make an appointment or try to call to order a prescription. They took them to answer the phone.
Visited March 2025
Review titled The Hill GP Practice
Replied on 23 April 2025
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you've experienced when trying to make an appointment or order a prescription. We understand how frustrating it can be to wait for a response, and we are constantly working to improve our phone services to ensure we’re more accessible to our patients. Your feedback is invaluable, and we’ll be looking into ways to streamline our processes to reduce wait times and improve your overall experience. We truly appreciate your patience and understanding, and hope to serve you better in the future. Best wishes, Shareen Mann - Practice Manager
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Review titled Efficient and Supportive Care for My Child
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2025
I recently brought my young son to the gp when he developed an ear infection. From the moment we arrived, I was reassured by the calm environment and the efficient check-in process at reception. Despite being visibly anxious, my son felt more at ease thanks to the friendly greeting and the child-friendly waiting area.
Visited March 2025
Review titled The Hill GP Practice
Replied on 23 April 2025
Thank you so much for taking the time to share your wonderful feedback. We are so pleased to hear that your experience with us was a positive one, and that our calm, welcoming environment helped put both you and your son at ease. We understand how stressful it can be when your child isn’t feeling well, and we’re glad to know that the child-friendly waiting area and the friendly greeting from our team made a difference in reducing your son’s anxiety. At our practice, we strive to create a warm, supportive atmosphere where both parents and children feel comfortable, and it’s fantastic to hear that our efforts have been appreciated. We will be sure to pass along your feedback to our team, as it means a great deal to us. We wish your son a speedy recovery. We look forward to continuing to support you and your family in the future. Best wishes, Shareen Mann - Practice Manager.
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Review titled Convenient location
Rated 4 stars out of 5
by Anonymous - Posted on 11 March 2025
This HG is a great practice , its effort in giving appointments and you are seen by a doctor regularly, the location is also very convenient as it is in the centre of Sparkhill and surrounding areas which makes it easy to attend . I attend the practice today (11/03/25) and was greeted well by reception staff . And I was then seen by m doctor within waiting rooms 10 ministers or so , it was a efficient service and i was not in there for longer than needed as the doctor had enough knowledge to inform me of what I was concerned about
Visited March 2025
Review titled The Hill GP Practice
Replied on 19 March 2025
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience at our practice and that you find our location convenient. Ensuring our patients receive timely and efficient care is very important to us, so we’re pleased that you were seen promptly and felt well-informed by the doctor. It’s also wonderful to know that our reception team made you feel welcome. Your appreciation means a lot to us, and we’ll continue striving to provide the best possible service. If you ever need any further support, please don’t hesitate to reach out. Best wishes, Shareen Mann - Practice Manager
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Review titled Excellent Practice
Rated 5 stars out of 5
by Noel Anderson - Posted on 13 May 2025
People are very quick to complain about getting appointments at their GP Practice. People need to realise we are all human including Doctors and their receptionists. My Practice, The Hill, has always accommodated me when I was in need of an appt. Fantastic crew with a sympathetic ear always willing to help. Could not fault the practice! I called at 8am to be told I could have an appointment that morning with the GP and one in the afternoon with the nurse.
Visited February 2025
Review titled The Hill GP Practice
Replied on 13 May 2025
Dear Noel, Thank you so much for sharing your experience with us. We really appreciate your understanding and kind words. At The Hill, we always aim to provide the best possible care, and we’re so pleased to hear that our team has been able to support you when you needed it most. Our staff works hard to ensure that we’re responsive and accommodating, and your feedback means a lot to us. It’s great to know that we’ve been able to meet your needs and provide the care you deserve. Thank you again for your trust and support— we’re always here for you! Best wishes, Shareen Mann - Practice Manager
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Review titled Best doctor I've had
Rated 4 stars out of 5
by Anonymous - Posted on 13 February 2025
My doctor at this GP is the best doctor I've had. She always listens intentitvely and takes my medical history seriously. She has given me excellent treatment and advice. She always makes sure that she is prepared and updated on my medical status with the hospital. She takes the initiative to monitor how I'm getting on when I've had a chest infection. I highly recommend this doctor
Visited February 2025
Review titled The Hill GP Practice
Replied on 24 February 2025
Thank you so much for your kind words and for sharing your experience with us. We are thrilled to hear that the doctor has provided such attentive and excellent care. It’s wonderful to know that she listens carefully, takes your medical history seriously, and is proactive in monitoring your health. We’re proud to have her as part of our team, and your recommendation means a great deal to us. If there’s anything further we can do for you, please don’t hesitate to let us know. Best wishes, Shareen Mann - Practice Manager
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Review titled Highly recommend!!
Rated 5 stars out of 5
by Anonymous - Posted on 15 March 2025
I highly recommend The Hill General Practice for anyone seeking comprehensive medical support and treatment. They are professional, attentive, and reassuring. The building is clean and the receptionists are extremely friendly.
Visited February 2025
Review titled The Hill GP Practice
Replied on 19 March 2025
Thank you so much for your wonderful recommendation! We are truly delighted to hear that you had such a positive experience at The Hill General Practice. Our team is dedicated to providing high-quality, professional, and compassionate healthcare to all our patients, and it’s rewarding to know that our efforts are making a difference. We take great pride in maintaining a clean and welcoming environment, and we’re pleased that you found our facilities up to standard. Our reception team works hard to ensure every patient feels comfortable and valued from the moment they walk in, so your kind words about their friendliness mean a lot to us. Your support and feedback are greatly appreciated, and we look forward to continuing to provide you with excellent medical care whenever you need it. Please don’t hesitate to reach out if there’s anything we can do for you in the future! Best wishes, Shareen Mann - Practice Manager
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Review titled Doing better with reception staff
Rated 4 stars out of 5
by Anonymous - Posted on 09 February 2025
I called up to book an appointment for my 2 year old. Receptionist was polite,gave the correct procedure advise and booked me in on the same day. Was advised to call 111 which they referred me back to the practice.
Visited February 2025
Review titled The Hill GP Practice
Replied on 24 February 2025
Thank you for sharing your experience with us. We’re so glad to hear that our receptionist was helpful and polite in guiding you through the booking process for your 2-year-old. It's great to know that you were able to get an appointment on the same day and that the advice you received was clear and useful. We truly value your feedback and are always here to provide the best care possible. If you need any further assistance or have more questions, don’t hesitate to reach out. Shareen Mann - Practice Manager