The Grange Medical Practice - Ratings and reviews
Reviews
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Review titled Very pleased
Rated 4 stars out of 5
by Anonymous - Posted on 20 May 2024
Making an appointment at the practice , I found helpful and polite treatment at reception When worrying about symptoms initial contact is important. I received an appointment with a Dr as promptly as possible. Again I was treated politely and made to feel that I was being helped and given confidence that I was being listened to and cared about .
Visited May 2024
The Grange Medical Practice has not yet replied.
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Review titled Shocking service
Rated 1 star out of 5
by Cindy Eastwood - Posted on 30 April 2024
3 attempts on 3 occasions for antibiotics 2 of them were an awful experience and the communication with all of these consults was none existent. No duty of care and arrogant staff.
Visited April 2024
The Grange Medical Practice has not yet replied.
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Review titled Very prompt service
Rated 5 stars out of 5
by David - Posted on 02 May 2024
I had issues with getting information but the staff member I dealt with was extremely helpful, kept me well informed and arranged a face to face consultation
Visited April 2024
The Grange Medical Practice has not yet replied.
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Review titled Very poor
Rated 2 stars out of 5
by Anonymous - Posted on 14 May 2024
Cannot get an appointment to see a GP. The GPs seem inexperienced and uncaring have to keep ring and chasing my test results. One has to plea to get any help. Receptionists are rude and arguementive.
Visited April 2024
The Grange Medical Practice has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 02 May 2024
A good experience one didn't expect it started as a phone call then I was asked to the practice to see doctor had a thorough examination
Visited April 2024
The Grange Medical Practice has not yet replied.
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Review titled Blood pressure review
Rated 2 stars out of 5
by John Watkinson - Posted on 02 May 2024
I had a telephone appointment on 30th April at 11.30am and nobody rang me. I was very concerned about my high blood pressure readings.
Visited April 2024
The Grange Medical Practice has not yet replied.
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Review titled Why advertise for new patients?
Rated 1 star out of 5
by Anonymous - Posted on 09 April 2024
Just tried to obtain a doctor's appointment for my partner who is vulnerable and have been told there isn't one available for two weeks. So I ask myself why is the practice advertising on its website for new patients when it cannot adequately provide for its current ones. I phoned today after having left an urgent message for an individual to phone back one week ago, a request that remains currently unanswered. Unacceptable.
Visited April 2024
Review titled The Grange Medical Practice
Replied on 16 April 2024
Dear patient I am sorry to receive your review and to hear your thoughts on our ability to provide services for our patients. We strive to deliver a great patient experience. I would be more than happy to investigate the incident as a complaint, so that I can be assured we have done everything we can to support you. Please contact the surgery to provide some more information so I can review the matter. Kind regards DS
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Review titled Always Helpfull
Rated 5 stars out of 5
by paula - Posted on 30 April 2024
used patches to contact go over ongoing issue. Got back to me within 24 hrs and had made the referral I'd requested.
Visited April 2024
The Grange Medical Practice has not yet replied.
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Review titled Depression and anxiety
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2024
I had a good experience with the GP ,they tried to help me much as possible with medication ,refferal and therapy. Also with sik note, adjustment letter for the company's
Visited April 2024
The Grange Medical Practice has not yet replied.
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Review titled Visit in April 2024
Rated 4 stars out of 5
by Anonymous - Posted on 30 April 2024
I needed an urgent appointment and the receptionist was very helpful after taking my symptoms. The doctor checked me over thoroughly and prescribed antibiotics for a chest infection Good service
Visited April 2024
The Grange Medical Practice has not yet replied.