Eaglescliffe Medical Practice
Sunningdale Drive, Eaglescliffe, Stockton-on-Tees, Cleveland, TS16 9EAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2025
The phone lines make it easy to get through and using this in conjunction with the app makes it even better. The staff are really polite and friendly and will do what they can to help you. The Dr met me at the door and then was really helpful and polite during the consultation and asked what I wanted to get out of the consultation which made me feel in control of the appointment and I didn’t feel rushed at all. The only slight improvement I would say is that I would like to have a reminder of my appointment that I booked via the app so as to not miss the appointment or to reschedule it if needed.
Visited May 2025
Eaglescliffe Medical Practice has not yet replied.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Stanley Neil Kelley - Posted on 12 May 2025
I have recently transferred to the Eaglescliffe practice from Yarm Medical and could not be more pleased. I was able to make an appointment and see a doctor without to much delay and the when I did see the doctor my experience was first class. My opinion of the NHS was very low before transferring to Eaglecliffe but the attention I have recieved from not only the doctor but the staff at the Eaglescliffe centre have given me confidence that I will receive excellent medical treatment in the future.
Visited May 2025
Eaglescliffe Medical Practice has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Chris Cooley - Posted on 01 May 2025
Reception Staff extremely helpful , considerate and understanding . The receptionist went out of her way to help me sort out my problem with the NHS app. This was today. Yesterday my wife rang the surgery at 8am for an urgent appointment and was seen at 8:50am the same day. Remarkable service. Well done. My wife was even given the choice to see a male or female doctor. The doctor she saw was great . Extremely happy to have moved surgeries .
Visited May 2025
Eaglescliffe Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Steve waller - Posted on 01 May 2025
The reason for this review is my experience with the reception staff who went above and beyond for me to ensure I got my medication, even though the practice had no appointments, and staff on holiday, they made sure I got my appointment face to face for review and got me the medication to cover me in the short fall, which is over and above in terms of service. Always polite and empathetic staff and great Drs who understand me and my condition, which is sometimes difficult. Eaglescliffe medical practice is very different from other gp practices I’ve been to in the past, it’s pleasant and caring which is just lovely
Visited April 2025
Eaglescliffe Medical Practice has not yet replied.
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Review titled Helpful
Rated 4 stars out of 5
by Matt Harston - Posted on 28 March 2025
The doctor I saw today was very helpful and understanding. They offered me a range of options and all explained in a clear way. Thank you.
Visited March 2025
Eaglescliffe Medical Practice has not yet replied.
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Review titled Lovely care
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2025
I seen the nurse for a procedure I have put off for many years.I was extremely anxious before the appointment this is something I suffer with in everyday life.From the moment the nurse seen me distressed she was so compassionate and caring.She gave me time to talk and let me tell her about my fears.I feel she really helped me that day and I wanted to say thank you for her care and kindness.
Visited February 2025
Eaglescliffe Medical Practice has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Amanda Spence - Posted on 21 February 2025
I attended the practice recently for a follow up appointment of my BP. I felt the Dr I saw listened to me and took my concerns into consideration. He also checked me over as I was feeling unwell. Having found out that I had a chest infection I was given some antibiotics. I find that all the dr's at Eaglescliffe are caring and listen to you. Fantastic staff here from the dr's and nurses to the reception team.
Visited February 2025
Eaglescliffe Medical Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Rachael - Posted on 14 January 2025
Very helpful and polite staff. Needed emergency infant Gaviscon and also a prescription altering to suit how much was required daily for my baby. Receptionists were more than helpful and went above and beyond to help me. Got to see a doctor within 10 minutes to update his prescription to suit his medical requirements and was able to collect it within minutes of leaving the surgery.
Visited January 2025
Eaglescliffe Medical Practice has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 27 January 2025
I received excellent service. I went in with an issue and was put at ease. I was able to discuss my concerns and felt listened to. I'm so glad this is my doctor's surgery.
Visited January 2025
Eaglescliffe Medical Practice has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Anna Rennison - Posted on 20 January 2025
Submitted an e consult this morning and had a phone call from a doctor this afternoon. He was very helpful and friendly and understanding. Helped me with my problem and issued a prescription and sent me information on further treatment options. Excellent service
Visited January 2025
Eaglescliffe Medical Practice has not yet replied.