Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Hand problem
Rated 5 stars out of 5
by Anonymous - Posted on 13 May 2025
Two fingers of the right hand given an injection. It is annoying insisting that the review have to be more than 100 characters.
Visited May 2025
Sutton Benger Surgery has not yet replied.
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Review titled Fantastic Locum
Rated 5 stars out of 5
by Richard Tucker - Posted on 10 May 2025
Wonderful doctor who took time to examine my 91 year old Mum. Maureen Leigh. Explained everything to us
Visited May 2025
Sutton Benger Surgery has not yet replied.
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Review titled Excellent care
Rated 4 stars out of 5
by R Golding - Posted on 13 May 2025
Requested an appointment on Thursday was given one on the Friday the doctor was very understanding and had a concern over my condition she made a call to GWH and was told to attend that evening, she was correct in her actions so thank you for your amazing help
Visited May 2025
Sutton Benger Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Kathy - Posted on 03 May 2025
The nurse was professional efficient and thorough. Diagnosed the issue and sent prescription to the pharmacy immediately. Thank you
Visited May 2025
Review titled Sutton Benger Surgery
Replied on 07 May 2025
Dear Kathy, Thank you for your lovely feedback. We are pleased to hear you had such a positive experience and that the nurse was able to help promptly and effectively. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Reassuring Visit
Rated 5 stars out of 5
by Ann Sideras - Posted on 10 May 2025
The doctor was prepared for my visit and reassured me with the expected outcome. She had graphics ready to explain the situation and websites where I could get further information which was emailed to me.
Visited May 2025
Sutton Benger Surgery has not yet replied.
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Review titled hard to get local appointments
Rated 2 stars out of 5
by Susan Bond - Posted on 09 May 2025
i found it difficult to arrange check ups that i had been invited to attend, as they only offered these at calne. my doctor is at sutton benger so I do not want to go to calne. to get a gp appointment, you have to do this through the app, it never recognises me to allow me to do this. i spoke to them at the department that deal with this, that was no use either. i eventually got an appointment as the receptionist sent a text and link, i had tried a few times for about 6 months to get an appointment. if I hadn't got the appointment for yesterday i was going to go to a walk in clinic in Staffordshire when i visited relatives as it felt the only option. i do feel the service is poor compared to the quality i received in staffordshire and that was also a small practice in the countryside. personally, i think that if texts are sent offering check-ups they should be available at the practice you're registered with not at a practice half an hour away. even leaving this review states no capitals
Visited May 2025
Sutton Benger Surgery has not yet replied.
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Review titled A good experience
Rated 4 stars out of 5
by Anonymous - Posted on 18 April 2025
Appointment given quickly, sympathetic and helpful response from the receptionist. I was dealt with courteously and efficiently by the doctor I saw.
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 26 April 2025
Dear Patient, Thank you for your recent review. We are pleased to hear you had a positive experience with both our reception and clinical teams. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Human touch
Rated 5 stars out of 5
by chris cox - Posted on 11 April 2025
Made to feel very welcome and completely at ease. Makes visiting a pleasure rather than a pain. Keep up the amazing work.😊
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 26 April 2025
Dear Chris, Thank you for your recent positive feedback! We are so pleased you felt at ease and truly appreciate your kind words. Best Regards, Julie Taylor - Operations Manager
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Review titled Caring
Rated 4 stars out of 5
by Jacqueline Skudder - Posted on 11 April 2025
Although the system is not easy to navigate to get an appointment when I did I received first class care from the GP. She listened to all my concerns was informative in her response actioning further tests while I was at the surgery.
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 26 April 2025
Dear Jacqueline, Thank you for your feedback. We are pleased you felt well cared for by the GP and appreciate you sharing your experience — we are always looking at ways to improve access. Kind Regards, Julie Taylor - Operations Manager
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Review titled Wonderful
Rated 5 stars out of 5
by Evelyn steer - Posted on 01 May 2025
I have been feeling very poorly for a long time the doctor I seen was lovely and helped with all my meds and feeling so much better now
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 02 May 2025
Dear Evelyn, Thank you for your lovely feedback. We are pleased to hear you are feeling much better and that the doctor was able to support you with your medication. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager