Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very efficient
Rated 5 stars out of 5
by Jeffrey Hughes - Posted on 08 April 2025
Explained my medical issue to the Doctor who listened and indicated that a letter would be sent out It arrived the next day which i am very grateful for
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 09 April 2025
Thank you for your kind feedback. We are really pleased to hear that you felt listened to and that the letter arrived so promptly. Your appreciation means a lot to the team. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly Team
Rated 4 stars out of 5
by Anonymous - Posted on 18 April 2025
It was my first visit at the surgery Friendly staff on reception, the doctor listened to my concerns and talked through how he was going to help , I felt at ease and not rushed in any way thank you for that .
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 26 April 2025
Dear Patient, Thank you for sharing your experience. We are pleased you felt welcomed, listened to, and supported during your first visit! We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great
Rated 5 stars out of 5
by Sandra Mangnall - Posted on 17 April 2025
I attended the surgery very quickly after having a routine blood test that showed an expected problem. Now being referred to GWH for further investigations. Very efficient and quick treatment plan.
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 26 April 2025
Dear Sandra, Thank you for your recent feedback. We are pleased we could act quickly and efficiently to support you, and we wish you all the best with your further investigations. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good Practice
Rated 5 stars out of 5
by Iain Baynham - Posted on 03 April 2025
Booked an appointment and had an appointment within a week. Turned up for my appointment and was seen promptly by a GP. Made me feel at ease, discussed my issue and have a follow up call in 2 weeks.
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 09 April 2025
Dear Iain, Thank you for your lovely feedback. We are pleased to hear you were seen promptly and felt at ease during your appointment. We hope your follow-up goes well. Kind Regards, Julie Taylor - Operations Manager
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Review titled Pleasant and experienced doctor
Rated 5 stars out of 5
by Oleksandra - Posted on 14 April 2025
Very warm welcome from the doctor. Detailed review and accessible explanation of the treatment. Thank you for your help
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 26 April 2025
Dear Oleksandra, Thank you for your lovely feedback. We are so pleased you felt welcomed and well-supported during your visit! We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very Helpful
Rated 4 stars out of 5
by Anonymous - Posted on 24 April 2025
The Dr was very helpful as I had been asked to attend about my ongoing complaint but was prepared to take time to look at my short term complaint Thanks Enid Baldwin
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 26 April 2025
Dear Enid, Thank you for your kind feedback. We are pleased to hear the doctor was able to support you with both your ongoing and short-term concerns. Wishing you all the best. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2025
Got a quick appointment,went in on time,and,was met by a very informative doctor. Happy with his diagnosis.
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 26 April 2025
Dear Patient, Thank you for your recent review. We are pleased to hear you had a positive experience and felt well informed during your visit! We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled An impressive first visit to this practice
Rated 5 stars out of 5
by Nigel - Posted on 26 April 2025
This was my first visit to this practice and I was pleasantly surprised. Greeted by friendly staff on arrival, easy check-in, my appointment was on time and the doctor was brilliant - taking time to listen to my ailments, explaining to me why I have these symptoms and reassuring me about the treatment, prescribing medication and managing my illness in the future.
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 26 April 2025
Dear Nigel, Thank you for your lovely feedback. We are pleased your first visit was such a positive experience and that you felt listened to and reassured throughout! Kind Regards, Julie Taylor - Operations Manager
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Review titled Great GP
Rated 5 stars out of 5
by Anonymous - Posted on 28 April 2025
I had an appointment with a GP, annoyingly I can’t remember his name. But he listened to my problem and actually listened to me and didn’t brush aside my issues and fought hard and fast to move my case to a specialist. I haven’t met a GP who has listened to me properly in so long that I actually had hope again my problem would be solved and not left as pain management So it might have been a small step but I can’t thank him enough for the most simplest support he gave me
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 02 May 2025
Dear Patient, Thank you for your kind and thoughtful feedback. We are pleased to hear that the GP listened to you and provided the support you needed. Your comments are very much appreciated and will be shared with the team. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2025
The waiting area and reception is open and light. The area was clean and magazines tidy with hand cleaner available. With an early appointment the pharmacy was closed. All personnel were polite and friendly. Did not feel time with the doctor was on the clock. Very pleasant experience.
Visited April 2025
Review titled Sutton Benger Surgery
Replied on 26 April 2025
Dear Patient, Thank you for your lovely feedback. We are pleased you had a positive experience and appreciate your kind comments about our team and facilities. Best Regards, Julie Taylor - Operations Manager