STROUTS PLACE MEDICAL CENTRE - Ratings and reviews
Reviews
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Review titled Impossible to have any support from this GP
Rated 1 star out of 5
by Anonymous - Posted on 24 April 2024
It's impossible to get in contact with them, they don't respond your emails, their online form is never answered and every time you're able to have them on the phone they're rude and unwilling to help. I've just been through a surgery this weekend and they're not even able to help me filling a fit to fly form on time, even though the clinician at the hospital stated pretty clear on my notes what needs to be done.
Visited April 2024
STROUTS PLACE MEDICAL CENTRE has not yet replied.
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Review titled Not a friendly practice
Rated 1 star out of 5
by rachel rigby - Posted on 02 January 2024
I have had to endure numerous phone calls and text consultations even when I said I could come in. Now I am on holiday and got a big red patch and am not back until two weeks and I called the clinic to speak to my GP and they said because I am overseas they won’t call. But it’s my same mobile number they would have to call and if I hadn’t told them I was overseas they wouldn’t even know! And so what if I am on a new years holiday I still am a patient in their clinic and pay my taxes to be so. I explained the GP could just call my regular number it makes no difference where I am and the receptionist refused to put me through or to log the call. It’s not the first time I had an unpleasant experience with this clinic they also never pick up the phone for ages and often have you waiting ages to see people. Just unpleasant and uncaring that’s for sure - I have been told by a docter where I am on a vacation I have shingles that’s why I called to see what my regular docter says and it’s pathetic but not unusual that this clinic won’t help. And when I get back they won’t just let me book an appointment they will make me wait for a phone consultation to then tell me to send pictures - which is what i can easily do now - it’s totally absurd
Visited January 2024
STROUTS PLACE MEDICAL CENTRE has not yet replied.
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Review titled Strouts place medical centre
Rated 3 stars out of 5
by Sheikh m rahman - Posted on 12 April 2023
When I have call for the appointment call answering time minimum 30 minutes to hour after the take verification then the says call back tomorrow @ 8.30 there is no appointment available or I can send you link you can do by on line some time I have call 3to 4 days then I got n appointment today I have second days to call but not appointment she says I have call back tomorrow thank you for giving me this opportunity to say something
Visited April 2023
STROUTS PLACE MEDICAL CENTRE has not yet replied.
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Review titled False appointments
Rated 2 stars out of 5
by Anonymous - Posted on 07 January 2023
I called in and was given an appointment for 7/1/23 for a blood test at 9:45. I woke up and the practice is closed. Apparently no blood tests on the weekend. I desperately need to get tested and the reception here gave me an appointment on a day where the practice is closed! Absolutely ridiculous.
Visited January 2023
STROUTS PLACE MEDICAL CENTRE has not yet replied.
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Review titled Poor reception
Rated 1 star out of 5
by Anonymous - Posted on 02 September 2022
I have been trying to get an appointment and have been on hold for an hour. They say they open their phone lines at 8:30 however I am still waiting to get through an hour later. This is poor. Surely when I do get through to them they will say there are no appointments available and to call again the next working day.
Visited September 2022
STROUTS PLACE MEDICAL CENTRE has not yet replied.
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Review titled Great
Rated 4 stars out of 5
by Anonymous - Posted on 05 August 2022
Good practice, good personal. Very useful, near my house. I was during my pregnancy there and always the personal was very good
Visited August 2022
STROUTS PLACE MEDICAL CENTRE has not yet replied.