Staunton Group Practice
Morum House Medical Ctr, 3-5 Bounds Green Road, Wood Green, London, N22 8HEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Staunton Group Practice.
Reviews
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2025
Fantastic help from the team and brilliant service! I was very pleased and impressed with the support I got from the reception. Super fast response from the consultation team.
Visited April 2025
Review titled Staunton Group Practice
Replied on 09 April 2025
Dear Patient, I appreciate your feedback about the service you received from the reception staff. It is great to know that the service we provide is meeting our patient's need. We are always looking for ways to improve, your feedback is always welcomed. Your feedback will be shared with the staff. Thank you Patricia Idusogie Practice Manager.
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Review titled Pharmacist great
Rated 5 stars out of 5
by Anonymous - Posted on 16 April 2025
Pharmacist Wahb was terrific and helpful in organising my father's medication. Thank you very much Wahb
Visited April 2025
Review titled Staunton Group Practice
Replied on 17 April 2025
Dear Patient, Thank you for taking the time to provide feedback regarding one of our Clinical Pharmacist. I am pleased that your request regarding your father's medication were organised and you received the help you needed. I appreciate the feedback. Kind Regards Patricia Idusogie Practice Manager
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 08 April 2025
I saw the male pharmacist this morning regarding my diabetic medication and he was excellent . The service and information he provided was excellent . He took his time to explain everything in detail . Wonderful
Visited April 2025
Review titled Staunton Group Practice
Replied on 08 April 2025
Dear Patient, Thank you for sharing your experience with us. I grateful for your kind works and the 5-star rating you gave our Clinical Pharmacist. I appreciate you taking the time to highlight was good about your consultation today. I will share this feedback with the staff to ensure that we provide the same service to all our patients. Thank you. Kind Regards Patricia Idusogie Practice Manager
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Review titled Staunton Practice-Great positive transformation
Rated 5 stars out of 5
by Gerard McGrath - Posted on 30 April 2025
I am a recent kidney transplant patient and when I need a positive collaborative approach to my care I have it with my GP practice. The friendly approach of front line staff in the phones along with a caring and professionalism relationship with the community pharmacists has made a worrying time for me significantly easier abd reduced my overall anxiety for which I am extremely grateful.
Visited April 2025
Review titled Staunton Group Practice
Replied on 30 April 2025
Dear Mr McGrath, Thank you for taking the time to provide feedback about the service you have received at Staunton. I am pleased that you had a good experience from the frontline staff and our clinical Pharmacist. Your feedback has been shared with all the staff and our aim to ensure that each patient we encounter has a good experience. Thank you again Kind Regards Patricia Idusogie Practice Manager
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Review titled Workmanlike
Rated 3 stars out of 5
by Anonymous - Posted on 17 April 2025
Over the past 3 or 4 weeks I have had help from the Social Prescriber Link Worker. She helped me complete an online application for my Brief Medical Summary, a put me in touch with the Reach & Connect team. Very pleasant manner and easy to talk to.
Visited April 2025
Review titled Staunton Group Practice
Replied on 17 April 2025
Dear Patient, Thank you for recognising our Social Prescriber. I am pleased that you found her services useful and helpful. Thank you providing us feedback regarding your consultation with the Social Prescriber. I will pass on this feedback to her and share your feedback with the staff. Kind Regards Patricia Idusogie Practice Manager
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Review titled The pharmacist I had today was fantastic
Rated 5 stars out of 5
by Anonymous - Posted on 26 March 2025
The pharmacist today made me relaxed and gave me information that I will use. Great tips on food to avoid and alternatives to use .
Visited March 2025
Review titled Staunton Group Practice
Replied on 26 March 2025
Dear Patient, Thank you for sharing the experience you had with one of our Clinical Pharmacist today. I am pleased you found your consultation with our Clinical Pharmacist informative and valuable. I appreciate the feedback provided. It will be shared with the staff. Kind Regards Patricia Idusogie Practice Manager.
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Review titled Medication Review
Rated 5 stars out of 5
by John McLaverty - Posted on 05 March 2025
I had an annual medication review this morning. The clinical pharmacist was very throrough, answered all my questions and followed up individually on each medication I'm on. Often medical appointments feel rushed, but this certainly wasn't the case this morning. Thank you
Visited March 2025
Review titled Staunton Group Practice
Replied on 05 March 2025
Dear Mr McLaverty, Thank you for taking the time to provide feedback regarding your medication review with one of our clinical Pharmacist. I am pleased to learn that your questions and concerns were addressed, and you felt you had enough time and you did not feel rushed with your appointment. Your feedback will be shared with the staff for the purpose of learning. Thank you. Patricia Idusogie Practice Manager
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Review titled Helpful
Rated 3 stars out of 5
by Anonymous - Posted on 09 April 2025
Initially I wasn’t too sure what to expect from speaking with my prescriber. I felt bad that I didn’t know what I wanted which made it more difficult for her to do her job. Regardless of that she was very patient and offered support where she could. A lot of sound advice too. I felt comfortable and at ease.
Visited March 2025
Review titled Staunton Group Practice
Replied on 09 April 2025
Dear Patient, Thank you for taking the time to leave us feedback. I am glad that you're happy with the service you received today and that you received good advice and support from one of clinical Pharmacist. Thank you for taking the time to share your experience. Kind Regards Patricia Idusogie Practice Manager.
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Review titled Good staff
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2025
Excellent service provided by a professional staff. I am very happy to leave this feedback. Staff is happy to spend time to explain things properly.
Visited March 2025
Review titled Staunton Group Practice
Replied on 26 March 2025
Dear Patient, Thank you for providing feedback about the service you received yesterday from one of our staff members. Our goal is to ensure that our patients are provided the support and information they need concerning their care and health. I am pleased that you were given the time you needed for your appointment. Thank you for the feedback. Kind Regards Patricia Idusogie Practice Manager
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Review titled Thank God forWahb
Rated 5 stars out of 5
by maria theodoulou - Posted on 03 February 2025
Following so many avoidable issues with re prescriptions and items being removed from our lists, we finally got to deal withWahb who has gone above and beyond to resolve other colleagues mistakes. We are most grateful toWahb and only wish we could always get through to him when we have issues (which unfortunately has now become the norm) he is a real credit to th surgery
Visited February 2025
Review titled Staunton Group Practice
Replied on 03 February 2025
Dear Ms Theodoulou, Thank you for sharing the experience you had with one of our Clinical Pharmacist. I am happy to learn that Wahb was able to resolve all the issues you had with regards to your prescriptions. Your feedback will be shared with the clinical team, so that we continue to provide this level of service and care to all our patients. Kind Regards Patricia Idusogie Practice Mananger.