St James Medical Practice Limited
The Firs Medical Centre, 26 Stephenson Road, London, E17 7JTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled It’s got better in time!
Rated 5 stars out of 5
by Mrs L - Posted on 09 April 2025
I’ve been with this practice 23 years and it wasn’t great before but today I submitted a request for an emergency appointment at 8.48 online and by 8:50am I had a call saying come in for 9:50am the best service I’ve had since I’ve been at the practice, and the doctor I saw listened to me and I didn’t feel rushed or unheard she gave me my prescription and some advice job well done
Visited April 2025
Review titled St James Medical Practice Limited
Replied on 24 April 2025
Dear Mrs L, Thank you so much for taking the time to share your experience. We're truly grateful you've stayed with us over the years and it's wonderful to hear that you received prompt and compassionate care this time around. Knowing that you felt listened to and not rushed means a lot to us - that's exactly the kind of service we strive to provide. We’ll pass your kind words on to the team. Wishing you all the best and continued good health. The St James Management Team
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Review titled Dr Appointment
Rated 4 stars out of 5
by Anonymous - Posted on 23 April 2025
I had a scheduled phone call with a nurse yesterday to discuss blood test results, she listened and took her time talking to me and then booked me in for a GP Appointment today because she was concerned I was getting better. This seemed much better practice that previously at this surgery. When I saw the GP today, they were also thorough and empathetic and sought to help and reassure me. Again, this was not my experience of the surgery previously so I was pleasantly surprised
Visited April 2025
Review titled St James Medical Practice Limited
Replied on 24 April 2025
Dear Patient, Thank you for taking the time to share your experience. We're so glad to hear that both the nurse and GP provided the care, attention and reassurance you needed - it’s especially meaningful to know this felt like a positive change compared to your past visits. Your feedback encourages us to keep improving and delivering the compassionate, patient-focused care everyone deserves. We're truly pleased we could support you better this time. The St James Management Team
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Review titled Excellent practice
Rated 5 stars out of 5
by Diyana - Posted on 02 April 2025
I had a wonderful experience at St. James Practice when taking my little daughter for her vaccinations. The staff was incredibly kind, patient, and reassuring, making the whole process smooth and stress-free. They took the time to explain everything and made sure my daughter was comfortable. Their professionalism and caring approach truly put my mind at ease. I’m grateful for their excellent service and the care they provide to families. Thank you to the amazing team at St. James Practice!
Visited April 2025
Review titled St James Medical Practice Limited
Replied on 03 April 2025
Dear Diyana, Thank you so much for your kind and thoughtful review. We’re thrilled to hear that your experience with us was so positive and that our team could help make the vaccination process smooth and stress-free for both you and your daughter. We truly value your trust and appreciate you taking the time to share your experience. Your feedback means a lot to us and we’ll be sure to pass along your kind words to our team. Thank you for choosing St. James Practice. The St James Management Team
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Review titled Great Practice
Rated 4 stars out of 5
by Zita - Posted on 10 March 2025
Hello. Very nice working staff. I visited today first time this Gp. Doctor is very friendly and nice. 😊
Visited March 2025
Review titled St James Medical Practice Limited
Replied on 13 March 2025
Dear Zita, Thank you for sharing your experience. We're so glad to hear that you felt welcomed by our staff and had a positive visit with the doctor. It's great to know that your first visit was a good one. We look forward to seeing you again and providing continued care. The St James Management Team
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Review titled Quick service
Rated 4 stars out of 5
by Teresa - Posted on 10 March 2025
Quick response to an urgent concern. Managed to get a same day face to face appointment. Doctor was really nice and seemed to know what he was doing.
Visited March 2025
Review titled St James Medical Practice Limited
Replied on 13 March 2025
Dear Teresa, Thank you so much for your kind review. We're so glad we could address your urgent concern quickly and that you had a positive experience during your appointment. It's great to hear that the doctor made you feel comfortable and confident in their care. We appreciate your feedback and look forward to helping you again in the future. The St James Management Team
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Review titled very efficient travel vaccinations
Rated 5 stars out of 5
by Helen O'Brien - Posted on 03 April 2025
There's a form to complete on the website to provide destination and personal health details. This was followed by a phone appt with the practise nurse and an appt to receive the injections a week later. All very straightforward but do make sure you start the process 4 weeks before your travel so that any local inflammation at the injection site has cleared.
Visited March 2025
Review titled St James Medical Practice Limited
Replied on 24 April 2025
Dear Helen, Thank you for your feedback. We're glad to hear that you found the process straightforward overall. You're absolutely right - allowing ample time to start the travel health process is important to ensure enough time for all necessary steps, including the consultation and any vaccinations. The St James Management Team
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Review titled GP are not the best
Rated 1 star out of 5
by Anonymous - Posted on 25 March 2025
Recently we have had as a family only negative experience with doctors telling us different diagnosis and treatment is not appropriate. Treatment for children is absolutely ridiculous and not acceptable. Adults are waiting to have blood test results and outcome of scans with months. Appointment are the hardest to get and if you don’t pick up forget about it. The worst part is everywhere NHS is start to failing but we pay NI every month for no services at all.
Visited March 2025
Review titled St James Medical Practice Limited
Replied on 28 March 2025
Dear Patient, Thank you for sharing your concerns. We're truly sorry to hear about your experience and we understand how frustrating it can be. We would love the opportunity to discuss this further with you and address any specific issues you're facing. Please contact the surgery to discuss this with a senior member of staff so we can work to resolve this and ensure your family receives the care and attention you deserve. The St James Management Team
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Review titled Great practice
Rated 5 stars out of 5
by Alberte Hajderaj - Posted on 13 March 2025
Good service, lovely people, the doctor was respectful and for patients❤️🌹👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏 🌟👌🙏👏
Visited March 2025
Review titled St James Medical Practice Limited
Replied on 20 March 2025
Dear Alberte, Thank you so much for your kind words. We’re thrilled to hear that you had a positive experience with us. It’s always our goal to provide a respectful and caring service to our patients. Your feedback means the world to us. The St James Management Team
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Review titled Great GP
Rated 4 stars out of 5
by Josephine Tryconnell-Fay - Posted on 27 March 2025
The GP I saw was excellent, everything a GP should be, she listened, asked relevant questions, examined me and made a diagnosis. She went on to show me a diagram on the screen to make things clearer. Overall a positive visit.
Visited March 2025
Review titled St James Medical Practice Limited
Replied on 28 March 2025
Dear Josephine, Thank you for sharing your experience. It's wonderful to hear that your visit went so well. It sounds like the GP was thorough, attentive and made sure you understood everything clearly. A positive visit like this can make all the difference when it comes to healthcare. The St James Management Team
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Review titled quick Appointment
Rated 5 stars out of 5
by Shona - Posted on 01 April 2025
Filled online request 31.03.2025 for appointment Pretty urgent and requested late afternoon or early am time. Called back within couple of hours and app give for late that afternoon. Doctor really good, helpful . Positive experience
Visited March 2025
Review titled St James Medical Practice Limited
Replied on 03 April 2025
Dear Shona, Thank you for your feedback. We're so glad we could accommodate your urgent request and that you had a positive experience. It's wonderful to hear that the doctor was helpful and that everything worked out smoothly. We truly appreciate you taking the time to share your thoughts. The St James Management Team