St James Medical Practice Limited
The Firs Medical Centre, 26 Stephenson Road, London, E17 7JTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice with compassionate staff
Rated 5 stars out of 5
by Anonymous - Posted on 02 June 2025
As a long term patient (over 10years) I am grateful for St James Medical Practice. My family and I have received responsive and compassionate treatment from the staff including receptionists. Today I received a same day appointment (submitted my request online) for a condition and was made to feel comfortable and cared for by the Dr and the chaperone. I was supported by the receptionist regarding next appointments. I collected my prescription straight after the appointment. A very satisfactory experience from start to finish.
Visited June 2025
St James Medical Practice Limited has not yet replied.
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Review titled wonderful nurse
Rated 5 stars out of 5
by Anonymous - Posted on 02 June 2025
had my first pap smear after avoiding it for too many years, the nurse was great. i got overwhelmed and teary but she stopped when it was too much and let me do part of it myself when i asked. made an unpleasant procedure a lot easier
Visited June 2025
St James Medical Practice Limited has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 June 2025
I summited a request to see a GP at 8.05 was phoned with an appointment at 8.40 ... I saw a lovely Dr straight away , he was so nice and helpful....
Visited June 2025
St James Medical Practice Limited has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 10 June 2025
I’m fine with everything. Thank you so much. I'm glad to write 1000 words. But my language level is very bad. I’m fine with everything. I’m fine with everything. I’m fine with everything!!!
Visited June 2025
St James Medical Practice Limited has not yet replied.
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Review titled Lovely Practice
Rated 5 stars out of 5
by Deena Brand - Posted on 09 June 2025
My experience at this doctors appointment with my Grandson who the appointment was for was extremely good ,the Doctor we saw made my grandson feel at ease and comfortable very friendly Doctor.
Visited June 2025
St James Medical Practice Limited has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 June 2025
My appointment was quick and The doctor was amazing , nice , professional with my daughter Thank you for you great job
Visited June 2025
St James Medical Practice Limited has not yet replied.
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Review titled Great practice!
Rated 5 stars out of 5
by Vasco - Posted on 23 May 2025
Booked in via an online triage and got seen within two weeks in person. The staff were kind and the diagnosis was quick and effective.
Visited May 2025
Review titled St James Medical Practice Limited
Replied on 23 May 2025
Dear Vasco, Thank you for sharing your experience. We’re pleased to hear that the online triage system worked well for you and that you were seen promptly in person. It’s great to know our staff made you feel cared for and that your diagnosis was timely and effective. We appreciate your feedback and look forward to continuing to support your healthcare needs. The St James Management Team
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Review titled Fantastic Gp
Rated 4 stars out of 5
by Jamila Abuubakar - Posted on 27 May 2025
The receptionist are polite and respectful, the nurse was amazing and she did her job very well am very happy with GP and the staff.
Visited May 2025
St James Medical Practice Limited has not yet replied.
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Review titled Difficult to get appointments. Very poor communication.
Rated 2 stars out of 5
by Ruth Desforges - Posted on 01 May 2025
I have just discovered that I missed a call today as I received a text to say so. I was not aware that I had a call booked and I was at work and teaching when they tried to call so my phone was on silent. How can I be expected to take a call when I have not now notified about not have had an opportunity to say whether the time and date is suitable for me?
Visited May 2025
Review titled St James Medical Practice Limited
Replied on 23 May 2025
Dear Ruth, Thank you for your feedback and I'm very sorry to hear about the confusion and inconvenience caused by the missed call. We completely understand how frustrating it must be to receive a call you weren’t aware had been scheduled, especially when you’re at work and unable to answer. You’re absolutely right that patients should be notified in advance and given the opportunity to confirm whether the timing is suitable. We apologise that this didn’t happen in your case. We'll review our appointment communication process to ensure that all patients receive clear notification and confirmation of telephone appointments moving forward. If you haven’t already been rebooked and still require a consultation, please contact the practice at your earliest convenience and we’ll do our best to arrange a time that works for you. Thank you again for bringing this to our attention. The St James Management Team
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Review titled Great practice
Rated 5 stars out of 5
by Miroszlava Bila - Posted on 23 May 2025
I asked for a meeting, they quickly organized it for me, prescribed a blood test, everything as I asked, thank you
Visited May 2025
Review titled St James Medical Practice Limited
Replied on 23 May 2025
Dear Miroszlava, Thank you for your feedback. We’re glad to hear that your appointment was organised quickly and that your requests were met promptly. It’s great to know we could assist you with the blood test as needed. Thank you again for sharing your experience. The St James Management Team