St Andrews Medical Practice.
50 Oakleigh Road North, Whetstone, London, Greater London, N20 9EXContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about St Andrews Medical Practice..
Reviews
-
Review titled Patient Feedback - Great First Appointment
Rated 4 stars out of 5
by Anonymous - Posted on 14 May 2025
We recently moved and had to change our GP practice. From the very first phone call, the experience has been outstanding. The receptionist who took our call at 10:19am on 13.05.2025 was incredibly pleasant and helpful. She handled both my concerns and those related to my newborn with such care and understanding — unfortunately, I didn’t catch her name, but her kindness made a big difference. On the day of our appointment (just before 10am on 14.05), the receptionist who welcomed us was equally kind and supportive, despite us arriving in a bit of a rush. Finally, we were seen by Dr (not allowed to add name), who was truly the highlight of the visit. She was knowledgeable, compassionate, and never once made me feel judged. She took the time to answer all my questions thoroughly and address each concern. I was genuinely disappointed to hear that she’ll be leaving in a few months — she will be missed! Truly superb team experience. Thank you to all of you — your kindness and professionalism really made a difference. The world is better with people like you in it!
Visited May 2025
St Andrews Medical Practice. has not yet replied.
-
Review titled Unprofessional staff
Rated 1 star out of 5
by Edua Feketene Repas - Posted on 01 June 2024
I've been running in circles for weeks with the admin staff who are unable to book me the appointment I actually need, are not able to comprehend what's written in the accurx forms and when they send you a text message they've finally managed to book you the appointment you asked for for weeks you turn up and it turns out another patient has been booked in and you don't have an actual appointment! This happened on 29.05.2024 and was the last straw. This practice is a joke and I am still untreated! If it wasn't for a different practice's wonderful staff I still wouldn't have a solution to my serious problem. Avoid this practice at all cost.
Visited May 2024
St Andrews Medical Practice. has not yet replied.
-
Review titled Difficult to book appointments
Rated 1 star out of 5
by Anonymous - Posted on 20 March 2024
My experience trying to book an appointment either by phone or using the e-consult form was disappointing. I could not do so in the last two days. Calling the surgery for support was unfortunately answered in a rude manner.
Visited March 2024
St Andrews Medical Practice. has not yet replied.
-
Review titled Disinterested Doctors
Rated 1 star out of 5
by Jason Bourke - Posted on 27 February 2024
As someone with a complex medical condition, I had high hopes when I initially visited St. Andrews Medical Practice. Unfortunately, my experience has been nothing short of disappointing and concerning. From the very beginning, it was evident that there was a lack of coordination and communication among the staff. Each appointment seemed to bring forth a new set of conflicting information, leaving me feeling confused and frustrated. What's even more alarming is the apparent disregard for patient safety. I've encountered instances where mistakes were covered up with lies, and crucial information provided by surgeons and professors was dismissed as unimportant or had not being received, It's deeply troubling to think that such negligence is putting patients' lives at risk. Overall, my time at St. Andrews Medical Practice has been marked by incompetence, disinterest, and a complete lack of accountability. I would strongly advise anyone seeking medical care to look elsewhere. It's a shame that a place meant to provide healing and support falls so short of its duty, My honest advice would be to vist the vets it certainly can't be any worse than these so called doctors or to give them their true titles box ticking clowns that are unable to think for themselves or maby they could prescribe the practice some antibiotics because it is septic to the core
Visited February 2024
St Andrews Medical Practice. has not yet replied.
-
Review titled Vey helpful Doector
Rated 4 stars out of 5
by Patrick Flatley - Posted on 29 January 2024
I had a visit recently and was seen by a very helpful doctor who put me at ease and listened to my problems. I was very happy with what he arranged for me and that something was being done to help me.
Visited January 2024
St Andrews Medical Practice. has not yet replied.
-
Review titled Difficult Practice
Rated 2 stars out of 5
by Batman - Posted on 18 October 2023
I had a wonderful experience with a part time Doctor, who was fantastic , at this particular practice Extremely polite manner and very efficient However, it is impossible to get appointments without waiting many days and lengthy wait for telephone calls , so I cannot imagine what it must be like if you are severely ill or elderly I reiterate, my recent experience with my GP was brilliant but I understand he will be leaving in February 2024
Visited October 2023
St Andrews Medical Practice. has not yet replied.
-
Review titled Positive experience
Rated 5 stars out of 5
by Tas Czechowski - Posted on 26 October 2023
As a patient who rarely visits the Practice ( usually for med reviews ) I had to do so twice this week and found staff at both appointments extremely helpful going far beyond my expectations . On the first to a GP referred by 111, I received a telephone call at precisely the time given. This was followed by a face to face consultation with a GP there within the hour. Early the next morning I was scanned at Royal Free ( thanks to my GP calling them). They were able to diagnose the problem prior to planned treatment. Yesterday I had a booked Travel vaccination appt in which all was carefully explained and administered. I also had my diabetic review inc foot check up at the same time- not expected as I had a booked appt for this next month. How much more could a patient expect? Absolutely nothing so thank you once again. ( I don’t think am allowed to name people involved but hopefully they will see this).
Visited October 2023
St Andrews Medical Practice. has not yet replied.
-
Review titled Great, friendly and responsible staff
Rated 5 stars out of 5
by Rekha Naresh Shah - Posted on 11 September 2023
After a very long time I have found my practice has great doctors with patients at their heart. They are really interested in getting patients well quickly and also quite quick at organising quick diagnoses. Also telephone follow ups are getting normal
Visited September 2023
St Andrews Medical Practice. has not yet replied.
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 30 August 2023
I was seen by a doctor who was extremely patient and helpful.she was very supportive with all my concerns
Visited August 2023
St Andrews Medical Practice. has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by S Townley - Posted on 18 August 2023
I was seen on time. GP very pleasant and I didn’t feel rushed. Care assistant extremely helpful and kind
Visited August 2023
St Andrews Medical Practice. has not yet replied.