Spring Hill Practice
Belfast Road, London, Greater London, N16 6UHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Wonderful Practice with a wonderful nurse
Rated 5 stars out of 5
by Laila Salim - Posted on 25 June 2024
We came into the surgery to have our vaccinations before we go on our holiday. Shiraaz was full of information and very professional. Before we had our vaccinations Shiraaz had everything printed out for us, a list of the vaccinations we will need, what we have already had. Wonderful experience and very professional. Thank you Shiraaz.
Visited June 2024
Review titled Spring Hill Practice
Replied on 29 June 2024
Dear Laila, Thank you for the positive feedback. I will pass your feedback on to Shiraaz, our senior practice nurse. Many thanks, Dr Kirsten Brown, GP Partner
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Review titled Great nurse practitioners
Rated 5 stars out of 5
by Julie - Posted on 03 June 2024
I saw advance nurse practitioner today for my diabetes check. He was well informed, checked all my details before the meeting and extremely professional with a kind manner throughout the check. I have had positive experiences only with all of the nurses at spring hill, they are all incredibly professional.
Visited June 2024
Review titled Spring Hill Practice
Replied on 09 June 2024
Dear Julie, I am glad you had a good consultation with our senior nurse. We are lucky to have an exceptional nursing team at Spring Hill Practice! Thank you for taking the time to feedback. Best wishes, Dr Kirsten Brown. GP Partner
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Review titled Superb reception today
Rated 5 stars out of 5
by Belinda - Posted on 25 June 2024
The receptionists today were warm, friendly and enthusiastic. One compassionately supported a young man who was struggling to understand something. Breath of fresh air. And the colleague who took my blood was excellent - all in all a positive experience - thank you.
Visited June 2024
Review titled Spring Hill Practice
Replied on 29 June 2024
Dear Belinda, Thank you for taking the time to leave a review. I agree, our receptionists have a very difficult job and they do it with compassion and kindness. I am also glad to hear that you had a good experience when attending the practice for a blood test. Thanks again for your feedback. Dr Kirsten Brown, GP Partner
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Review titled Great service from the Nurse
Rated 5 stars out of 5
by Rebecca - Posted on 25 June 2024
Had a health check with the practice nurse and she was lovely. Talked me through everything clearly and very helpful. Gave great advice and made me feel very relaxed.
Visited June 2024
Review titled Spring Hill Practice
Replied on 29 June 2024
Dear Rebecca, I am glad you had a good experience when attending the practice for your health check and found our nurse to be helpful. We really appreciate the positive feedback. I will pass it on to our nursing team. Best wishes, Dr Kirsten Brown, GP Partner
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Review titled Actually listens to medical concerns
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2024
I related my concern to a doctor over the phone, I was taken seriously, and tests were booked, occurring within two weeks. Staff at the practice were kind and efficient, especially considering my fear of needles. Overall fantastic
Visited April 2024
Review titled Spring Hill Practice
Replied on 18 April 2024
Dear Patient, thank you for your feedback. I know that coming to the doctors or having blood tests can be daunting for some people, so it is great to hear that you had a positive experience and felt like you were listened to. I will pass on your feedback to the whole team. Best wishes, Dr Kirsten Brown, GP Partner
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Review titled Great practice
Rated 5 stars out of 5
by Mauricio Figueroa - Posted on 15 April 2024
very good service, excellent attention, she seemed to me to be a very good professional, very attentive and willing to explain everything in detail.
Visited April 2024
Review titled Spring Hill Practice
Replied on 17 April 2024
Dear Mauricio, Thank you for your feedback. I am glad you had a positive experience at the practice and the clinician was able to explain everything for you in detail. Good communication is so important in providing good health care so it is great to hear your comments. Best wishes, Dr Kirsten Brown
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Review titled Great experience at practise
Rated 5 stars out of 5
by Daniel Gilby - Posted on 16 April 2024
I had appointments with both the GP and nurse, and both were very pleasant experiences. Firstly, registering for the practise and booking the appointments was straightforward, the staff at the front desk are both friendly and accommodating. When meeting the GP I felt my ailments were taken seriously, and we were able to have a pragmatic conversation about next steps -which have been actioned promptly to address the issues. Meeting the nurse for blood tests also went well. I’m not a big fan of having my blood taken -it causes me to feel ill. The nurse was very kind and understanding, and made me feel comfortable throughout the appointment. Very impressed the level of care, would definitely recommend the practise to friends and family.
Visited April 2024
Review titled Spring Hill Practice
Replied on 17 April 2024
Dear Daniel, Thank you for your review. I am really glad that you found registering and booking appointments at our practice straightforward. We have worked hard to try and make accessing our services as easy as possible and we respond to all queries from patients on the same day. I am also happy to hear you found our staff welcoming, the GP consultation was useful and your blood test appointment went well. We have a great team at Spring Hill and it makes such a difference to them to hear that all their hard work and care is appreciated, so thank you again for taking the time to feedback. Best wishes, Dr Kirsten Brown, GP Partner
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Omar - Posted on 17 April 2024
I was very happy with way the doctor made me feel comfortable & I didn’t have to wait too long to see the doctor
Visited April 2024
Review titled Spring Hill Practice
Replied on 18 April 2024
Dear Omar, I am glad you were able to see the doctor in a timely manner and that you were happy with your consultation. Thank you for taking the time to write a comment-positive feedback really helps to motivate our team to continue to provide the best possible care. Best wishes, Dr Kirsten Brown, GP Partner
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Review titled Great customer service, and care
Rated 4 stars out of 5
by Anonymous - Posted on 18 April 2024
I had a blood test recently, the doctor was very calming and reassuring. I felt extremely comfortable at all times, all the relevant and necessary information was explained in a clear and concise manner.
Visited April 2024
Review titled Spring Hill Practice
Replied on 18 April 2024
Dear Patient, thank you for taking the time to write a review, it is really appreciated. It is good to hear that you felt comfortable and were given all the information you required. Best wishes, Dr Kirsten Brown, GP Partner
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Review titled Amazing service yesterday
Rated 5 stars out of 5
by Chantal - Posted on 25 April 2024
Thank you so much for seeing me and providing great care so fast yesterday. This surgery really is the best going! I saw a fantastic who was so efficient and thorough.
Visited April 2024
Review titled Spring Hill Practice
Replied on 28 April 2024
Dear Chantal, thank you so much for your positive feedback. I am glad we were able to provide you with good care in a timely manner. We work hard to provide a safe and effective service so it is good to hear that you had such a good experience at our practice. I will pass you feedback on to the team. Many thanks, Dr Kirsten Brown, GP Partner