Saddlers Health Centre
Hatherton Medical Centre, 1 Hatherton Street, Walsall, West Midlands, WS1 1AFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Saddlers Health Centre.
Reviews
-
Review titled Friendly Surgery
Rated 5 stars out of 5
by Shaz - Posted on 15 April 2025
I have just got registered with the surgery and I felt so welcoming from the staff. All my my queries were answered professionally. I would recommend it to anyone.
Visited April 2025
Review titled Saddlers Health Centre
Replied on 15 April 2025
Dear Shaz, thank you for taking the time to complete this online review, we welcome all patients feedback and discuss this with all staff in our practice meeting. I'm so glad to hear your first contact made a positive impact and thank you for sharing this. Kind Regards
-
Review titled Great practice
Rated 4 stars out of 5
by Muhammad Ashfaq - Posted on 15 April 2025
Great practice. Great understanding. Clear communication. Good and quiet environment . I have to wait a little bit but it’s ok . I feel comfortable with Doctor .
Visited April 2025
Review titled Saddlers Health Centre
Replied on 22 April 2025
Dear Muhammad Ashfaq, thank you for taking the time to complete this online review. All feedback is welcomed by the surgery and is discussed in our practice meeting with all staff. Thank you again Kind Regards
-
Review titled Great Practice, Highly Appreciated
Rated 1 star out of 5
by Liam Cooper - Posted on 14 April 2025
I Had A Series Of Dressing Changes After Knee Surgery Recently, Excellent And Great Care Taken When Being Changed, Thankyou Again
Visited April 2025
Review titled Saddlers Health Centre
Replied on 14 April 2025
Dear Liam Cooper, thank you for taking the time to complete this online review. I will feedback your comments with all staff in our next practice meeting. Thank you once again Kind Regards
-
Review titled Amazing GP
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2025
I had an appointment with my Doctor . I burst into tears due to emotional crisis I was facing. She calmed me down and normalised the situation by showing sincere sympathy . Sometimes few words of contentment or even a smile give you a lot to release your pressure. Thanks to the Doctor also staff is always very friendly especially when they make you feel important. Just a little is enough for others so keep it up.
Visited April 2025
Review titled Saddlers Health Centre
Replied on 01 May 2025
Dear patient, thank you for taking the time to complete this online review. I am please to know that you received the care and compassion we strive for with all patients. We share all patients feedback with all staff in our practice meeting. Thank you again and sending best wishes.
-
Review titled Mental health appointment
Rated 2 stars out of 5
by Anonymous - Posted on 18 April 2025
I didn’t feel heard during my consultation. I talked about my symptoms but I felt like the doctor wasn’t listening to me. She prescribed medication despite me expressing wanting talk therapy too. She offered a service I’ve already tried and did not seem to listen when I told her I wanted to try something longer term. I’m already taking headache medication and she didn’t address my question regarding any possible interactions with the antidepressants. The recent interaction made me not want to try the service again despite needing it. I hope the doctors are more patient-focused.
Visited April 2025
Review titled Saddlers Health Centre
Replied on 22 April 2025
Dear patient, thank you for taking the time to complete this online review. I am sorry that your last consultation with our GP was not what you expected and I would like to discuss this further with you. Please would you contact the surgery to speak to the Practice Manager. Kind Regards
-
Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2025
Want to compliment the staff at the surgery, from the reception to the staff at the top. They were very helpful and kind, a very welcoming reception and helpful until all my needs were adhere to. The nursing staff are very pretty and caring, they treat you with dignity and respect and confidentiality.
Visited April 2025
Review titled Saddlers Health Centre
Replied on 01 May 2025
Dear patient, thank you for taking the time to complete this online review. We welcome all patient feedback and use this to review ways to improve our service. We discuss all feedback with all staff in our practice meeting. Thank you Kind Regards
-
Review titled First class
Rated 5 stars out of 5
by MICHAEL HAYCOCK - Posted on 03 April 2025
I arrived for my appointment and was seen at the time of my appointment. No waiting. Everything was explained to me and I think this is a first class practice
Visited April 2025
Review titled Saddlers Health Centre
Replied on 03 April 2025
Dear Michael Haycock, thank you for taking the time to complete this online review. We welcome all feedback and discuss this in our practice meeting with all staff. Thank you again Kind Regards
-
Review titled Easy to get decision
Rated 5 stars out of 5
by Lydia Miranda - Posted on 02 April 2025
I have been having problem with dizziness or vertigo and a trial of a medication for a month was advised. I made an appointment via telephone to let the GP that the medication has helped and it the vertigo is much better and I would like the medicine to continue in my repeat prescription too and it has been done very quick.
Visited April 2025
Review titled Saddlers Health Centre
Replied on 02 April 2025
Dear Lydia Miranda, thank you for taking the time to complete this online review. We welcome all patient feedback and discuss this in our practice meeting with all staff. Thank you again Kind regards
-
Review titled Good GP
Rated 4 stars out of 5
by Anonymous - Posted on 24 April 2025
They are polite and the place is near and professional. They have many number of rooms inside although another GP share the same building. They called the patients exactly as per the appointment time without any delay. The doctor was friendly soft and kind in nature. I recommend anyone to enrol this GP
Visited April 2025
Review titled Saddlers Health Centre
Replied on 25 April 2025
Dear patient, thank you for taking the time to complete this online review. The surgery welcome all patients feedback and discuss this with all staff in our practice meeting. Thank you for your comments Kind Regards
-
Review titled Punctual, precise, thorough.
Rated 4 stars out of 5
by Anonymous - Posted on 29 April 2025
I went for a second shingles jab. Sadly I couldn’t have it because it was a few days short of the required six months since my first jab. The nurse booked me in again immediately. I guess my question should be ‘why was I booked in too soon?’
Visited April 2025
Review titled Saddlers Health Centre
Replied on 30 April 2025
Dear patient, thank you for taking the time to complete this online review. The surgery welcome all patient feedback and review this for ways to improve our service. I will certainly remind the reception staff of required dates for rebooking patients in for such boosters and will ensure they are all aware and understand. I apologise for the inconvenience caused, if you would like to discuss this further, please contact the surgery to speak to the Practice Manager. Kind Regards