Saddlers Health Centre
Hatherton Medical Centre, 1 Hatherton Street, Walsall, West Midlands, WS1 1AFContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Saddlers Health Centre.
Reviews
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Review titled Quick response
Rated 4 stars out of 5
by Karen Houlston - Posted on 13 April 2024
I made a request for a referral-this was dealt with quickly and thoroughly on the phone consultation and then responded to the same day
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Friendly Reception Staff
Rated 4 stars out of 5
by Anonymous - Posted on 19 April 2024
Helped me get appointment sorted out quickly and efficiently, friendly reception staff. Doctor sympathetic and helpful.
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Good attention
Rated 5 stars out of 5
by Maureen Skidmore - Posted on 20 April 2024
I only waited a very short time for my consultation. Despite the surgery being busy I did not feel hurried and was given the opportunity to talk and give my opinion. I was asked if I was happy with the referral and the outcome of the appointment. Also it is very considerate of my GP to collect me from the waiting area and escort me to the doctor's room.
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Helen - Posted on 10 April 2024
My last experience was taking my mom to the surgery for a blood test, practice nurse had to take blood pressure, which was on the low side, nurse got in touch with Gp, who then contacted myself and we changed mom’s medication the same day. Excellent service
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Attentive and Patient
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2024
The receptionist was quite warm and friendly, the nurse was attentive and patient, the doctor also attended to me in the most professional manner. I love and appreciate their services.
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Disappointment
Rated 2 stars out of 5
by Cristina - Posted on 20 November 2024
I am disappointed because I am treated with indifference by the doctor, when you go to the Dr you go for need, not for pleasure. Instead, the ladies at the reception are extremely empathetic and kind and eager to help the patient, and in this way I want to congratulate them because it is not easy to talk to people who do not speak English very well.
Visited April 2024
Review titled Saddlers Health Centre
Replied on 21 November 2024
Dear Cristina, thank you for taking the time to complete this online review. I am sorry that you were not happy with the consultation with the GP and if you do wish to speak about this further, please do not hesitate to contact the surgery to speak to the practice manager. All comments, reviews and feedback are welcomed by the surgery and its staff and we are always reviewing patients feedback as a way to improve our service. Thank you for your comments regarding our reception team, this review will be discussed in our practice meeting. Kind Regards
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Review titled Shambles
Rated 2 stars out of 5
by Anonymous - Posted on 13 April 2024
Booked in for a simple blood test given 4 different times to attend arrived at the last time I was given waited half an hour and was still not seen by the practice nurse left without seeing anyone absolutely disgusted.
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Great practice and staff, but the doctor wasn’t
Rated 4 stars out of 5
by Anonymous - Posted on 25 April 2024
Whatever doctor I was given this time wasn’t my usual.. she was clueless about any of my health issues currently I was told she didn’t see a reason why I needed one.. even after I explained my situation n surgery lol Terrible doctor, would avoid her at all costs again
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2024
Asthma review attended. Thorough review. Nurse was knowledgeable and listened to my requests. Didn’t rush me. Rare to have to wait long for an appointment
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2024
The staff are very helpful and professional. The waiting time was within reason. I have been with this practice for many years and couldn’t fault them. I was able to see my preferred GP.
Visited March 2024
Saddlers Health Centre has not yet replied.